We prepare, act, and progress for the satisfaction and pleasure of our clients."
This is one of the most important basic principles of City Tours.
Preparation is the training of our employees, product planning, sales channel development, and other matters that we continuously
undertake to best meet the demands of our customers. We believe that we can provide satisfaction to our customers only if we are prepared and act promptly.
And we want to be an organization that continues to progress, without setting goals for customer satisfaction and delight.
CITYTOURS HAWAII INC, our local subsidiary in Hawaii, was established in October 2016.
We currently have a store on the 3rd floor of the Hyatt Regency Hotel, located in the heart of Waikiki.
We support our customers' stay by providing information on popular optional tours, restaurant reservations, and recommended souvenirs.
We are now looking for full time staff.
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This text has been translated by auto-translation. There may be a slight difference between the original text and the translation. (Original Language: 日本語)
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- Employee
- Office / Administrative
Join us and help our guests from Japan on their journey ! ?.
Citytours Hawaii, Inc (シティツアーズ ハワイ)
Web Access No.1855251
Satisfaction and pleasure for our customers with our motto, "Impressive Reservations."
We provide total travel support, all for the satisfaction of our customers.
Unlike large travel agencies, which are divided by business, we provide consistent support for our clients from the beginning to the end of their journey.
Our service is characterized by detailed support that cannot be provided by large companies, depending on the customer's needs.
For example, if you request us to accompany you until you enter your hotel room, we may help you check in and accompany you
until you actually enter your room, or we may call you to ask how you are doing and check on you so that you can enjoy your trip with peace of mind. We will also call you to check on you and make sure you are doing well so that you can enjoy your trip.
Customer service to assist customers, but also some administrative work such as working the counter, checking hotel availability,
optional tours, ・ restaurants, ・ preparing price lists for hotels, etc., but general PC skills are not required. However, general PC skills are not required.
We are more interested in how well you can support our customers than your actual skills.
Although supporting a customer's trip from scratch can be a tough job,
we have received forwarded emails from customers thanking us from their headquarters in Japan or from their business partners,
and when we see them off at the hotel,
they say, "Thanks for making my trip so enjoyable! ! I will come back again !"
I often feel rewarded when I receive such kind words from them, and I am glad that I did my best in this job.
Also, if you like to travel in your private life, I think you can learn how to enjoy traveling efficiently through work.
I think this is also an experience that can be obtained only because our company has many opportunities to challenge various tasks.
If you are willing to work with " hospitality", please apply even if you have no experience.
Even if you are new to the travel industry, we will train you well.
Our service is characterized by detailed support that cannot be provided by large companies, depending on the customer's needs.
For example, if you request us to accompany you until you enter your hotel room, we may help you check in and accompany you
until you actually enter your room, or we may call you to ask how you are doing and check on you so that you can enjoy your trip with peace of mind. We will also call you to check on you and make sure you are doing well so that you can enjoy your trip.
Customer service to assist customers, but also some administrative work such as working the counter, checking hotel availability,
optional tours, ・ restaurants, ・ preparing price lists for hotels, etc., but general PC skills are not required. However, general PC skills are not required.
We are more interested in how well you can support our customers than your actual skills.
Although supporting a customer's trip from scratch can be a tough job,
we have received forwarded emails from customers thanking us from their headquarters in Japan or from their business partners,
and when we see them off at the hotel,
they say, "Thanks for making my trip so enjoyable! ! I will come back again !"
I often feel rewarded when I receive such kind words from them, and I am glad that I did my best in this job.
Also, if you like to travel in your private life, I think you can learn how to enjoy traveling efficiently through work.
I think this is also an experience that can be obtained only because our company has many opportunities to challenge various tasks.
If you are willing to work with " hospitality", please apply even if you have no experience.
Even if you are new to the travel industry, we will train you well.
To ensure that staff can work with peace of mind.
The Corona Disaster caused us to lose bookings from Japanese customers, and travel agencies in Hawaii were hit hard. While many companies were forced to lay off or cut salaries, we kept our staff employed and did not reduce their salaries.
This is because City Tours is a company that cares about its employees and wants to make sure that our staff
will have a safe place to work first for when our clients eventually return to Hawaii. Although our company is small among Hawaii travel agencies,
we are proud of our commitment to and care for a pleasant working environment for our staff.
Join us and "support your travel with hospitality" ?
Please apply below or directly to the following Email.
Email : kanako@citytourshi.com
We look forward to hearing from you!
This is because City Tours is a company that cares about its employees and wants to make sure that our staff
will have a safe place to work first for when our clients eventually return to Hawaii. Although our company is small among Hawaii travel agencies,
we are proud of our commitment to and care for a pleasant working environment for our staff.
Join us and "support your travel with hospitality" ?
Please apply below or directly to the following Email.
Email : kanako@citytourshi.com
We look forward to hearing from you!
Job Summary |
||
Employment Status | Employee | |
---|---|---|
Job Type | Office / Administrative | |
Required Language | English/Japanese | |
Number of Positions | 1-2 | |
Work Location | 2424 Kalakaua Avenue 308, Honolulu (Waikīkī), Hawaii, 96815 アメリカ合衆国 | |
Work Hours |
08:00~17:00
|
|
Job Description | Office Work. Customer Service. |
|
Compensation |
Discussed at Interview
|
|
Raise / Bonus | Annual salary increase system | |
Holidays | Paid vacations, sick leave | |
Benefits | IRA program, transportation expenses paid | |
Image/Video |
Company Summary |
|
Company Name | Citytours Hawaii, Inc (シティツアーズ ハワイ) |
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Company Phone | 808-376-4750 |
Headquarter Location | Hyatt Regency Waikiki Beach Resort and Spa Diamond Head Tower 3rd Floor |
Business Description | General pre-arrangement of guests from Japan for their stay in Hawaii and customer care during their stay in Hawaii |
Established | October 2016 |
Website | http://www.citytours.co.jp/home/company/ |
Selection |
|
Application Method |
|
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Job Requirements | Must be eligible to work in the US. Travel agency experience and computer skills welcome. General conversational level of English, ability to read and write Japanese. |
Other |
|
Notes | Please send us your resume in Japanese. We will contact you later. |
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Posting Period: 2024/05/22 (Wed) - 2024/06/22 (Sat)
* Application period may close early depending on the situation.
7 days left
- Preservation of Job Applicant's rights and equal opportunity employment
- Hiring companies shall not discriminate any applicants in regards to employment and any other benefits based on their race, skin color, religion, gender, sexual preference, gender identity or expression, age, disability, marital status, citizen status, genetics, and any other category protected by laws. Moreover, hiring companies shall comply with the laws of respective countries and regions in determining employment conditions such as compensation and holidays. Should you find any violation of this policy, please contact us.