This text has been translated by auto-translation. There may be a slight difference between the original text and the translation. (Original Language: 日本語)

  • Employee
  • Hospitality

Join the Hawaii branch of a major Japanese travel agency that continues to grow on the world stage and support "exciting" travel for customers from Japan ＆ and overseas ？.

Hawaii HIS Corporation

Web Access No.2403509
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Company Message

Customer Service Agent needed to work at LeaLea Lounge in Waikiki/Honolulu Airport/Kona Branch ！ Aloha Customer Service is a must ！ OPT Interns are also welcome ！

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Job Summary
Employment Status Employee
Job Type Hospitality
Required Language English/Japanese
Number of Positions a few
Work Location 2201 Kalākaua Ave, Honolulu, HI 96815, Honolulu (Waikiki), Hawaii, 96815 アメリカ合衆国
Enlarge Map
Work Hours 07:45～16:45
[Work Hours detail]
-Opening Hours （ As of December 2024 ）
-Royal Hawaiian Center ： LeaLea Lounge Opening Hours ： 8AM ～ 6PM
- Hyatt Regency Waikiki ： LeaLea Lounge Hours ： 8AM ～ 4PM
- Hilton Hawaiian Village ： LeaLea Lounge Hours ： 8AM ～ 4PM -Honolulu Airport Hours:5AM ～ 4PM
-Kailua-Kona Branch, Hawaii Island ： Hours ： 8AM ～ 5PM
●Work Hours
・ Work hours and attendance time will vary depending on your responsibilities and shifts at each of the above locations
・ Actual work 4 ～ 8 hours （ ＋ Full time with lunch with breaks ） e.g. ： 6AM ～ 11AM, 7:45AM ～ 4:45PM, 8AM ～ 5AM, 9AM ～ 6PM, etc
・ Full time may work shifts on weekends and holidays （ 2 days per week *Part time is negotiable
Job Description Customer Service Associate
① Waikiki assignment ： Japanese language position ［ Full time ／ OPT Intern ］
・ General service to HIS customers arriving from Japan during their stay
Handle inquiries from customers using HIS services by phone, email and in person, provide information and make reservations for optional tours ・ Sales
・ Receive tours and transfers at the Royal Hawaiian Center and 3 other LeaLea Lounges in Waikiki and provide various
・ Assist passengers at the LeaLea Trolley stop at the Royal Hawaiian Center and 3 other LeaLea Lounges in Waikiki and various other customer service functions

② Honolulu Airport ： Japanese Position ［ Part Time
・ Airport transfer for HIS customers arriving from Japan
・ Customer service and maintenance at HIS airport lounge
・ Various support for customers traveling to other islands via Honolulu airport
③ Working in Waikiki ： English position ［ Full time ／ OPT intern ］
・ Providing various optional tours and selling trolley tickets for individual English speaking customers
・ ・ Prepare travel plans for large overseas groups
Tour estimates, etc.
④ Kailua, Hawaii Island ・ Work at Kona Branch ： Japanese position ［ Full time ］
・ Staying on Hawaii Island from Japan
・ General service for HIS customers arriving in Handling inquiries from customers using HIS services and tours by phone, email and in person, and providing information and reservations for optional tours ・ Sales
Compensation Hourly $17 - （フルタイム採用の場合）
[Compensation detail]
・ The first 3 months （ 90 days ） is a probationary period and benefits vary.
・ Part-time and OPT interns may have different employment requirements.
Raise / Bonus According to our company's regulations
Holidays ［ Full-time ］
・ Weekly leave
・ Paid annual leave
・ Bereavement leave
・ Compensatory leave
・ Volunteer leave

［ OPT Intern ］
・ Sick Leave
Benefits ［ Full Time ］
・ Annual Paid Holidays (15 days the first year)
・ Health Insurance -Medical, Dental, Vision, Drug (Employee insurance is 100% covered by us ）
・ Transportation Subsidized parking
・ Holiday Pay （ Holiday Pay ） *Paid after probationary period
・ Bereavement Leave （ Bereavement Leave ）
・ 401K with company matching
・ Employee Discount
・ Flexible Spending Account （ FSA)
・ AFLAC （ Group Life Insurance ） and much more Benefits ！

*Benefits vary for part-time and OPT interns.
日本語ワイキキハワイ島コナ旅行カスタマーサービス

Company Summary
Company NameHawaii HIS Corporation
Company Phone808-923-3610
Headquarter Location2250 Kalakaua Ave. Suite 406 Honolulu HI 96815
Office・ Waikiki Head Office (Oahu ）
・ Ala Moana Branch (Oahu ）
・ Daniel ・ K ・ Inouye ・ LeaLea Airport Lounge in the International Airport （) Oahu ）
・ LeaLea Lounge in the Royal Hawaiian Center ᑧ(Oahu ）
・ LeaLea Market in the Sheraton Waikiki ・ The Originals （ Oahu ） ・ Kailua-Kona Branch （ Hawaii Island ）
・ Hilton Waikoloa Village （ Hawaii Island ）
・ Kahului Branch (Maui ） and others
Business DescriptionTravel Services （ Inbound/Outbound/Westbound ）
Vacation Rental
Retail ・ Product Sales
Real Estate
EstablishedOctober 25, 1991
Major ClientsFirst Hawaiian Bank
Central Pacific Bank
Websitehttps://www.his-hawaii.com/

Selection
Application Method
Click here to apply
  • [TEL](808)923 3610
Job Requirements・ Japanese ： Able to serve customers cheerfully in polite Japanese
・ English ： Daily conversational level of English, able to communicate with hotels, tour companies and restaurants in English （ Able to communicate via email and phone ） without problems
Customer service experience ： 1 year or more
・ PC skills ： General basic PC skills, able to type in Japanese/English with keyboard without problems
・ Ability to stand and walk for long hours without difficulty ・ Must be eligible to work in the U.S. （ No visa sponsorship or J-1 visa required ）
・ Must live within driving or bus commuting distance to each location at the time of hire （ If you are applying from Japan, please apply after you have established your relocation date and address in Hawaii ）


*There is no Relocation Assistance for moving from Japan or out of state.
*Please apply only if you have valid employment status at the time of application.
Selection Process / ScheduleAfter rigorous document screening, we will contact you within two weeks regarding the results of the selection process.

If you have a preferred day and time for interview, please indicate so on our application form.

Other
Notes To apply, please send your resume (free format ）) to 希望勤務地を明記した当社所定の応募フォームをhnl-jobs@his-world.com宛ご提出ください.

Application form is here ↓
https://www.his-hawaii.com/wp-content/uploads/2023/08/New-Application-Form_2023.pdf
Posting Period: 2024/12/17 (Tue) - 2025/01/17 (Fri)
* Application period may close early depending on the situation.
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Hiring companies shall not discriminate any applicants in regards to employment and any other benefits based on their race, skin color, religion, gender, sexual preference, gender identity or expression, age, disability, marital status, citizen status, genetics, and any other category protected by laws. Moreover, hiring companies shall comply with the laws of respective countries and regions in determining employment conditions such as compensation and holidays. Should you find any violation of this policy, please contact us.
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