Vivinavi : Hawaii : (United States) Hawaii

We prepare, act, and progress for the satisfaction and pleasure of our clients."
This is one of the most important basic principles of City Tours.
Preparation is the training of our employees, product planning, sales channel development, and other matters that we continuously
undertake to best meet the demands of our customers. We believe that we can provide satisfaction to our customers only if we are prepared and act promptly.
And we want to be an organization that continues to progress, without setting goals for customer satisfaction and delight.

CITYTOURS HAWAII INC, our local subsidiary in Hawaii, was established in October 2016.
We currently have a store on the 3rd floor of the Hyatt Regency Hotel, located in the heart of Waikiki.
We support our customers' stay by providing information on popular optional tours, restaurant reservations, and recommended souvenirs.

We are now looking for full time staff.

Unlike large travel agencies, which are divided by business, we provide consistent support for our clients from the beginning to the end of their journey.
Our service is characterized by detailed support that cannot be provided by large companies, depending on the customer's needs.
For example, if you request us to accompany you until you enter your hotel room, we may help you check in and accompany you
until you actually enter your room, or we may call you to ask how you are doing and check on you so that you can enjoy your trip with peace of mind. We will also call you to check on you and make sure you are doing well so that you can enjoy your trip.

Customer service to assist customers, but also some administrative work such as working the counter, checking hotel availability,
optional tours, ・ restaurants, ・ preparing price lists for hotels, etc., but general PC skills are not required. However, general PC skills are not required.
We are more interested in how well you can support our customers than your actual skills.
Although supporting a customer's trip from scratch can be a tough job,
we have received forwarded emails from customers thanking us from their headquarters in Japan or from their business partners,
and when we see them off at the hotel,

they say, "Thanks for making my trip so enjoyable! ！ I will come back again ！"

I often feel rewarded when I receive such kind words from them, and I am glad that I did my best in this job.
Also, if you like to travel in your private life, I think you can learn how to enjoy traveling efficiently through work.
I think this is also an experience that can be obtained only because our company has many opportunities to challenge various tasks.

If you are willing to work with " hospitality", please apply even if you have no experience.
Even if you are new to the travel industry, we will train you well.

The Corona Disaster caused us to lose bookings from Japanese customers, and travel agencies in Hawaii were hit hard. While many companies were forced to lay off or cut salaries, we kept our staff employed and did not reduce their salaries.
This is because City Tours is a company that cares about its employees and wants to make sure that our staff
will have a safe place to work first for when our clients eventually return to Hawaii. Although our company is small among Hawaii travel agencies,
we are proud of our commitment to and care for a pleasant working environment for our staff.

Join us and "support your travel with hospitality" ？
Please apply below or directly to the following Email.
Email ： kanako@citytourshi.com

We look forward to hearing from you!