Vivinavi : Hawaii : (United States) Hawaii

• sunset
• mail
• 2021/03/13 (Sat) 21:04
• Report

Since there will be fewer posts from me on the Topic after March 16th, let me reiterate the following announcement, just in case.

As I have shared in this topic before, for a period of time, there were some people who sent harassing emails to some people impersonating my handle, sunset. It may be that new ones will appear in the future, just at this time of the year when coronal stress is likely to build up.

Please keep in mind that I have never and will never contact you directly via email one way or the other. I have never and will never contact you directly by e-mail, nor will I send you direct advice by e-mail. Please be aware that there is a possibility that a fun-loving person may intentionally fake the content of advice and send it to you, so please do not take it personally.

If you receive a harassing or cryptic one-sided email from my handle, please do not reply to it, block it, and report it to Vivinavi. And please inform me of a copy of the contents of the email from the fun-loving person and the sender's ID as well.

There is only one caller ID and it cannot be spoofed. The caller ID is written like this in the "From" section of the incoming mail.
↓
vnt_●●●●●●●●●●@vivinavi.com


As you all know, there are sometimes "trolls" who try to psychologically disturb us who are receiving unemployment insurance in this exchange forum. We are aware that there are sometimes posts in this forum that are close to "trolling" in an attempt to psychologically disturb those of us receiving unemployment insurance. It is highly likely that such posts are made by people who have had their unemployment insurance denied immediately for personal reasons, or by people who do not know the local situation in Hawaii. Those who wish to follow and talk to people who post trolls do so at their own risk.

Please do so.

• sunset
• mail
• 2021/03/13 (Sat) 21:38
• Report

[Revised]

As of today （ March 13 ） after EB20 ends midway on March 6, the following programs exist

●PEUC 13-week extension program
●PEUC 11-week extension program
●PEUC September extension program

The answers to your questions are in the "PEUC Unemployment Insurance 13-week extension program" topic, "PEUC 11-week Extension Program （ Second PEUC ）", and other topics scattered here and there in the Exchange Plaza.


The initial application process for each program is slightly different from each other, but after you apply, it is almost the same as the PEUC 13-week extension pattern and EB20 pattern, so please read the "PEUC Unemployment Insurance 13-week extension program" topi （ #1-#909 ） Please read.

"Glitch" ＝ System error
"Escalate" ＝ Review process moving forward
"MD" ＝ New balance added

[#1-#731]
● How to apply
● Indication when it is time to apply
● Indication when account balance is zero
● Indication when account balance is exhaused
● Example when applying under WBA
● Log in is busy
●Importance of logging out
●Hours when each application is accepted
●Checklist for PEUC/EB20 applications
●Interpretation of questions when applying
●Message displayed immediately after application
●Display in account balance section immediately after application
●Confirm# not received by email immediately after application
●Display of immediate rejection and reason
●How to check new unemployment benefit period after application
●How to see the list of past filings while waiting for approval.
●Why the list of past filings disappeared while waiting for approval
●Why "Disqualified" was displayed while waiting for approval
●Why "Cancelled" was displayed while waiting for approval
●Why "Filed" was displayed while waiting for approval
●What to do when you can't see your response record
●How to check if you have backdated
●When you are backdated
●What to do when you are not paid for backdated
●Details of weeks you filed and why
● How to file a week that is past due
●Details display and reason when filing is not possible
●Example of Bi-weekly from filing to approval
●Details display when changing from weekly to Bi-weekly
Reason why the account balance is displayed as "invalid"
●Reason why the account balance is displayed as "inactive"
●How to set up Tax Withholding
●Reason why "Direct Deposit Cancel Charge"
●Why "Processed - pending" is displayed
●Why "Payment Adjustment" is displayed
●Handling Scam Calls
●Scam Text Examples
●Unemployment, Temporary Unemployment, and Shorter Working Hours Procedures
●Voluntary Resignation, Refusal to Work, and Disciplinary Termination
●Retirement Benefits, Pay, and Cut-off 401K
●Unlawful Filing and Disciplinary Action for Stay in Japan
●Location Issues and Handling
●EAD Expiration Date What to do when EAD expires
●How to file for job search
●Application information letter
●Hirenet registration
●Appeal application
●FFCRA Act
●Returning to work
●Glitch indication by UI office and Glitch Indication and Reasons
●Glitch Indication and Reasons on Applicant's Side
●Reasons for Alert Indication on Reactivation
●$300 EPUC Weekly
●PEUC 11 Week Extension Rollover
●EB20 Conditions Rule
●EB20 explanation from UI Director
●Overpayment contact from UI office
●Backdate and Disqualified contact email address closure
●EB20 cancellation form ordering link
●UI Office Contact Link
●Ige State Governor Contact Link
●Contact Your Congressman Link
●Handbook Link
●Q&A Link
●Official Announcement Link from UI Office
●E-mail, Fax and Personal information to accompany your email, fax, or postal mail
●Examples of responses from call centers
●Examples shared by others
↑
The examples shared by others are very helpful and should be required reading.

[#733-#909]
●UI Director Message
●Unemployment Insurance Procedures Chart
●Weekly Filing Glitch Display
●Benefit Year End Due
●Bank Account Information Missing
●Account Balance Red Text Display
●"Last Day Worked" Entry Method
●Overpayment Contact
●Work Report Match Confirmation with Employer
●PEUC13 Approval Pattern
EB20 approval pattern
●PEUC11/EB20 difference
●PEUC11 Glitch case
●EB20 Expired indication by Glitch
●PEUC11 or EB20 selection procedure
●EB20 Cancellation method
●EB20 program termination
●ERI indication
●FPUC week $ 300
●Quality Control email
●Call center availability case
●Call Center Voice Dialing
●Non-English Speaking Call Center Contacts
●Federal Department of Labor Contacts
●Legal Aid Organization Contacts
●Press Releases
●Twitter Contacts
●Offer Letter Rejection Points to Remember
●Temporary Return to Japan
●Tax Returns/1099s
●How to Correct 1099s
●Tax Man's Share
●Corona Vaccine Shot
●Free COBRA Health Insurance
●Congress News
●State Tax Proposal How to Support
●Theft by Mail Alert
●Vandalism Topic Alert
●Paid Help Agency Alert
●Sunset Spoofing Alert
●Other People Share
↑
The examples shared by others are very helpful and should be read.


Most important thing to keep in mind:
↓
The UI office is constantly updating the information they send out, so please read the latest information thread on the topic.

Please be sure to read the Handbook and FAQ as well as the topics in the Exchange Plaza.
↓
Handbook:
https://labor.hawaii.gov/ui/files/2018/11/UI-Benefits-Handbook-UC-266-Rev-3.4.19.pdf

FAQ:
https://labor.hawaii.gov/covid-19-labor-faqs/


If you are applying for unemployment insurance for the first time this year, please find a friend or acquaintance who has already received unemployment insurance and ask for their know-how.

Again, I would like to reiterate that those who post a question on a topic should read through all the topics, the handbook and the FAQ before posting their question and reconsider whether it is really necessary. If you post a duplicate question without reading any of the topics, please be aware that it may be ignored by others.

I know it is really hard to read all the information, but those who are serious about getting unemployment insurance paid smoothly are doing their best. Please try to read it by dividing it into several days.

Please understand.

• sunset
• mail
• 2021/03/13 (Sat) 21:48
• Report

The biggest fear of Hawaii Unemployment Insurance is that if an applicant makes an input or reporting error on the UI system, the PENDING process will be prolonged.

In order to avoid misunderstandings among people in this topic, we would like to ask "What should I do ？ to help me" instead of "I am in this situation. ？ Is there anyone else in the same situation ？?

Please do not share information by word of mouth from colleagues or friends as this is not accurate. Also, if you are sharing a media news article, please be sure to include a link to the article.

Once again, please help each other with "aloha" and "mahalo" and have good manners in this topic.

After March 16, I will no longer be able to give advice in the Q&A session, and I will only post in this topic when I receive a share from the Unemployment Insurance Help team through personal contact. Please note that I will be posting less frequently.

Therefore, please voluntarily check for updates on press releases from the UI office, official announcements on Twitter, media news, congressional news, and information shared on local message boards by helping family, colleagues, and friends.

We appreciate your cooperation and understanding.

• sunset
• mail
• 2021/03/13 (Sat) 22:07
• Report

Please read the announcement summary from me posted in #581-#586 of this Topic.

I will be posting less frequently after March 16, but I will read it daily to share with the UI Office and the Unemployment Insurance Help team who are in contact with the media, so please report any problems with the UI Office by posting in this topic.

Please do so.

• sunset
• mail
• 2021/03/14 (Sun) 08:18
• Report

[Call Center]

The Unemployment Insurance Help Team has shared this information with us.

- Regarding the current call center phone system -
If you pronounce "One" and get through to the call center but are hung up or automatically sent to voicemail due to High Volume The call center phone system automatically prints out the phone number of the applicant who called and the UI office staff will call back.

However, my personal guess is that the UI office must be extremely busy with the Overpayment and PEUC September extension programs, so I don't think they have enough time to call back in the above process at this time. I don't think you should expect too much. The call center is inundated with 9,000 calls every hour, or 200,000 calls per day. You may have to keep calling patiently.

- AT&T and Sprint -
An announcement from the UI office said, "Those who have a contract with AT&T or Sprint phone companies may call Toll Free phone numbers, not local phone numbers beginning with 808".

- About Glitch -
If your supply is stopped due to a Glitch in the UI system on the UI office side, the call center will help you immediately. If you can't get through to the call center, you can try emailing Language Access.

- Regarding the announcement from the UI Director -
As Anne, the UI Director, announced recently, "I was advised by the call center staff to wait for a call from an Examiner or Adjuster. Please be sure to take any phone number you are advised by the call center staff to wait for a call from an Examiner or Adjuster. Please make sure to remove all spam blocking settings. It is always a good idea to set up an answering machine as well.

- About Overpayment -
As I have shared in this exchange forum before, when I call the call center repeatedly to urge them to help me in cases where overpayment is the cause, each time I get a message that "UI I heard that if you repeatedly call the call center to request an Overpayment, each time you call the call center, a new process of "UI office contacting the employer and reconfirming the request" is added, which increases the Overpayment processing time even more. The only thing to do may be to refrain from calling the call center repeatedly for prompts and wait for them to call back.

However, if the Benefit Year End deadline is approaching, it would be better to inform the call center staff.