Vivinavi : Hawaii : (United States) Hawaii

• lala
• mail
• 2020/09/14 (Mon) 18:31
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Thank you very much for your valuable information.
Since this UI is our only hope now that tourism is not open, it would be really helpful if you could send this kind of information in Japanese.

• sunset
• mail
• 2020/09/15 (Tue) 10:53
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lala,

I too have been helped by the locos, UI ・ the team responsible for the local PUA information exchange board is wonderful with their kind hearted aloha mindedness and they are helping many applicants with free volunteers.

"The Japanese community is fine ？" they care about us. "The Japanese community is fine, " he said, and I thought I would like to follow his example.

If I receive important information like this one,
I will share it on this forum.

• Mimi
• 2020/09/16 (Wed) 17:25
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Sunset-san
Thank you very much for sharing your valuable information with us.

I would like to know if you can advise me whether I should answer yes or no to the following question when I apply for PEUC ？

Are you unemployed or working less than

I work for two companies and have been still employed at both companies but have not worked at all because I am a stay at home mom.
I have not worked at all, but one company has notified me that I will be laid off at the end of this month. One company is still employed but has no work and one company is on layoff.
In that case, is it yes or ？ no to this are you unemployed ？ ？

Please help.

• sunset
• mail
• 2020/09/16 (Wed) 18:35
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Mimi,

Thank you. What I have answered in each case is not only my own experience, but I have also reconfirmed it by checking the local bulletin board of UI ・ PUA Information Exchange and by asking the person in charge of the board directly. If you have any colleagues or friends around who are having problems, please share your answers with them.

I will send my answer below.

Are you unemployed or working less than full-time hours and your gross earnings are less than your weekly benefit amount?
↓
"YES". If you answer "no", the PEUC could be denied because it would imply that you are working more than 40 hours in a week and your WBA （ Weekly Benefit Amount ） is more than your weekly benefit amount. In Mimi's current work situation, the answer would be "YES".


Some people have asked other questions in private consultation, so I share them below for those who are not familiar with tricky questions.

Are you able to work, available to work, and actively seeking work （ Currently the requirement to actively seek work has been temporarily waived during Covid-19 ） ?
↓
This is a little tricky question that appears similarly in the weekly filing at the UI, but you must answer "YES". Those who need to answer "no" are those who are too sick or bedridden to work but are applying for unemployment insurance. In that case, you will need to submit your medical paperwork to the UI office or the PUA office.

• sunset
• mail
• 2020/09/16 (Wed) 19:11
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We continue to share tricky questions.

Did you apply for Hawaii Claim on or after July 1, 2018?
↓
Did you apply after July 1, 2018? ？ so "YES" for those who have applied for UI or PUA due to Corona Impact this time.

Hawaii Claim is a tricky word, but it means unemployment insurance. （ This word confuses locals somewhat ）

Have you applied for unemployment benefits in another state or federal program?
Basically "NO". Most locals seem to answer "no" as well.

However, if you are applying for assistance with other services such as rent, please check directly with the organization to make sure that what they are offering is a Federal Program. If you are told that it is a Federal Program and you have passed the screening process, the answer is "YES".

• Mimi
• 2020/09/17 (Thu) 00:55
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Mr. Sunset

Thank you for your prompt and courteous reply.
Also, thank you very much for sharing your other questions. It is very easy to understand and I can apply with confidence.
Thank you very much ！.

• sunset
• mail
• 2020/09/17 (Thu) 13:30
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This is a case that has happened recently
so I am sharing it here as a reminder.

If you leave the state of Hawaii while receiving unemployment insurance, you are only officially allowed up to 2 weeks of job search on the mainland. The applicant's IP address and GPS are used to determine his/her whereabouts.

However, there are people around who ask to apply for unemployment insurance on their behalf while they are on furlough and returning home for an extended vacation.

The UI and PUA offices prohibit family members and others from applying on your behalf.

At the airport, passport immigration information and driver licenses are recorded. The passport and driver license are connected to the social security number record. This means that it is very likely that the UI or PUA office will be able to track the applicant's movements by the applicant's social security number.

If such an identity theft application is later discovered, both the applicant and the person who accepted the application will be charged with Fraud Crime （ Fraud ） and the charges will never be expunged in addition to a hefty fine. In the worst case scenario, green card holders and visa holders will not be able to renew their cards and may not even be able to enter or leave the US.

If you do not want to be in the above situation, applicants are advised to give up unemployment insurance without asking others to do so while they are back in Japan. And those who are asked to do so are advised not to accept it.

Please be very careful as it will be irreversible.

• 気をつけてください
• 2020/09/18 (Fri) 10:08
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I just added this to Sunset's INFO.

I really think you should be careful
with unemployment insurance application agents ！

When I made a UI claim last week,
the VPN on my home computer was turned on by mistake, and I had to
check my location. Please call the UI office.
I received a mail saying.

I was lucky to get through to the UI office today and
explained that I was in Hawaii, but
they asked me to send a copy of my passport and also a copy of my immigration history with my passport number for verification. I was told to send a copy of my passport and also a copy of my immigration history with my passport number.
Until I get the confirmation, I can't receive the benefits.

I had heard rumors about this, but
I was surprised that they are checking so thoroughly. I was surprised.

While there are still people who have not yet received unemployment insurance
I would like you to quit such things as
illegal receipt of benefits (when you return to Japan temporarily)
.

• sunset
• mail
• 2020/09/18 (Fri) 20:09
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"Be careful,"

Thanks for sharing the additional information.

It seems that the passport and driver license recorded at the airport are tied to the social security number, so they are known after the fact anyway.

I think they check to see if there are any discrepancies with the records that can be pulled from the social security number and the documents submitted by "be careful".

On a different note, the UI office and the PUA office are now on alert because they mistakenly paid out too much to impersonated applicants. Once the unemployment insurance payments due to the Corona effect settle down, we expect that there will be a more rigorous investigation later on regarding fraudulent payments.

Unless those who have applied for or accepted fraudulent benefits return them to the UI office and the PUA office with an honest confession while it is still not too late, you may want to be prepared to be responsible for everything if it turns out later. Please be careful again to avoid arrest and deportation.

• sunset
• mail
• 2020/09/19 (Sat) 18:57
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To those waiting for calls from the UI and PUA offices

I am sharing the following as a reminder that scam （ scam calls ） have been coming to many UI ・ PUA applicants recently.

When calling, UI and PUA offices are supposed to only ask for the last four digits of the social security number when identifying the applicant.

If they ask for the entire social security number, be wary. If they ask you, "What is it that I have discussed with you ？ please be specific." You will be able to tell if the call is a scam if you ask the question in the opposite direction.

Please be very careful not to give all of your social security numbers when you call.

• sunset
• mail
• 2020/09/20 (Sun) 16:58
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The following is a step-by-step bulleted list shared by those who have applied for PEUC and have successfully received their benefits.


① Make sure your account balance shows zero
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② Open the PEUC application link in your account
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③ Answer 5 Answer the 5 questions and press "SUBMIT"
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④ Initial Application will be displayed when you register
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⑤ Initial Application Select "NO" if there are no changes to the contents. If there are any changes, select "YES".
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⑥ A confirmation number will be sent to your e-mail address
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⑦ Where the account balance was displayed, you will see "The benefit year ends ●/●/2020 and is pending monetary determination" appears
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⑧ Amount appears in account balance after 1 to 2 weeks
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Completed


The following are notes

③ Regarding the second step
Those who have inadvertently clicked "YES" and "NO" in the wrong order have no other recourse but to contact the UI ・ PUA office and have it corrected directly. Please be careful when clicking on the "NO" button.

⑤ For the second step
those who chose "YES" must file a Reactivation a Claim and make changes within one week after the PEUC application.

⑥ Regarding the second step
Never open the PEUC application link after you have successfully received the Confirmation number. Many people have received many confirmation numbers, each with a different number, and many people have been in a protracted waiting period after opening it several times. Please be careful.

About PENDING at PEUC
If you have been PENDING for more than 3 weeks after applying for PEUC, there is likely some problem and the UI ・ PUA office has stopped the process. Please contact the office directly.

• みどり
• 2020/09/21 (Mon) 02:25
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sunset

Thank you for all your valuable information.
It really helps me to confirm many things.

I am also getting a little nervous because I will need to apply for PEUC early next month ！

Regarding sunset's post yesterday …, I have been wondering if you could help me with my application.
③ I was wondering what the 5 questions are ？ and if they are easy to answer ….
If you know, I would appreciate it if you could let me know. Thank you in advance.

• みどり
• 2020/09/21 (Mon) 07:49
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Mr. SUNSET

Again, it's Midori.
Sorry for asking everything without doing my own research. I checked the UI site after posting and found 5 questions posted.
I am ashamed to say that I do not understand the second of these questions.

2) Did you apply for a Hawaii Claim on or after July 1,2018 ？

What does this mean and do I choose YES or NO ？

Please help me m．

• sunset
• mail
• 2020/09/21 (Mon) 08:38
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Midori,

did you apply after July 1, 2018 ？ so if you are applying for UI or PUA due to corona impact this time it is "YES" Hawaii Claim is a confusing word but it means unemployment insurance.

There are some other tricky questions that are a bit confusing, so please go back past this thread and read the explanation from me dated September 16.

It's not that difficult a PEUC procedure, so you should be fine.

• みどり
• 2020/09/21 (Mon) 14:27
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sunset

Thank you for your prompt reply.
I was not sure about it, so I am relieved to know that.

Thank you so much for helping those of us who are having trouble with unemployment insurance.

• sunset
• mail
• 2020/09/22 (Tue) 08:30
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Two new notes have been updated regarding the PEUC procedure and are shared below.

（ 1 ） Notes
In addition to your account balance showing zero, you may also see the following wording. If you see any of the following phrases, please apply for PEUC.
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The maximum benefits on your claim have been exhausted.
*This does not include any special payments. After a few days after you have applied for PEUC and received a confirmation number to your email address, this question may appear automatically when you open your account. This question may appear automatically when you open your account a few days after you have filed a Reactivate a Claim and changed it, or when you switch from UI to PUA. If you are applying for PEUC as a UI or PUA applicant, please answer "YES" to the automatic indication.
↓
Hawaii Lost Wages Assistance （ LWA ） Program

Were you unemployed or partially unemployed （ e.g. had reduced hours ） due to disruption caused by Covid-19?


That is all. PEUC applicants who have difficulty understanding what is meant by the above two notes should go back and read the posts from me in the past in this thread.

• sunset
• mail
• 2020/09/24 (Thu) 12:36
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UI ・ To those waiting to hear from the PUA office

We have a new reminder about Scam and will share it in this thread.

UI ・ The PUA office will never text an applicant's phone. If you receive a text like the following, please do not reply and ignore it.
↓
Hi ●● （ Applicant's name ） : Legal settlement claims ending soon-send "YES" to check your eligibility for compensation.Reply Stop to remove.


Please go back and read the posts from me in this thread as I share other reminders such as phone calls.

• sunset
• mail
• 2020/09/24 (Thu) 15:42
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UI ・ To those requesting corrections, inquiries, etc. from the PUA office


Please include the following information with your email, fax, or mail request. Without this information, the UI ・ PUA office will not be able to verify your identity and will not be able to process your request.

If you are having trouble hearing from the UI ・ PUA office after making a request, you may want to review the details of your previous request just to be sure.

① Name

② Last 4 digits of Social Security #

③ Address （ When you registered your account ）

④ Phone （ Phone Number When registering ）

⑤ Email Address （ When registering ）

⑥ Confirmation number from email when you have applied for Claim a Certification in the past Confirmation number

⑦ Email ID when the confirmation number was received
（ It is listed at the bottom of the email ）

• Mimi
• 2020/09/25 (Fri) 11:43
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Sunset

Thank you for all the UPDATE information.
I would like to know, I am currently in 2 jobs, one company is still waiting for me at home and one company is laying me off at the end of this month, so when I apply for UI next month, I will change the one company that is laid off from still employed to Laid off.
I heard from a friend that you have to reactivate if your Status changes, but one company is still registered.
In that case, is there anything I need to be careful about ？
Also, I need to apply for 13 weeks extension at the same time, which one should I do first?

• sunset
• mail
• 2020/09/25 (Fri) 18:32
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Hi Mimi, long time no see.

When you apply for Laid off, your account balance is already going to be zero ？ I would like to give you some advice based on that assumption.

First, when you apply for PEUC, please select "YES" to the question "Are there any changes to your Initial Application ？?

Then, you can apply for Reactivate a Claim the next day after applying for PEUC. （ Please refer to my posts dated September 20 and 22 in this thread on how to apply for PEUC ） Now all PEUC application and Reactivation application are complete.

However, there is one fairly important thing to keep in mind: if you are working two jobs and you want to process Laid off for one of them, you may get an error message immediately after applying for Reactivation a Claim.

In other words, if an applicant has only one job and wants to apply for Laid off, the process will proceed smoothly and automatically without systemic problems, but if the applicant wants to apply for Laid off one of the two jobs, the old UI system does not read the application properly and does not automatically proceed. Sometimes the old UI system does not read well and does not automatically process the procedure （ UI Staff Talk ） .

If you receive an error message immediately after submitting a Reactivate a Claim request, please send us your name, last four digits of your social security number, address, phone number, and email address along with the following request: "I received an error message Please contact the UI office with your name, last four digits of your social security number, address, phone number, email address, and the following request: "I received an error message.

（ Request Description ）
Reason: Report a separation with employer
Company Name: Applicant's workplace
Hired As: Full time （ Part time ）
Last Day Worked: Date of last day worked
Seperation Reason: Laid off lack of work


A phone call is the fastest and easiest way to get a correction. They will correct it quickly and directly, but if you have trouble connecting, try sending it to the interpreter request e-mail address. Fax is also recommended.

In case of Reactivation modification, the UI office will often modify directly without contacting the applicant in advance, so after sending an email request, you should file a Claim a Certification or Reactivate a Claim After submitting the request email, you should open the application to the stage just before clicking the "Claim a Certification" or "Reactivate a Claim" button, and check it daily to see if the information on the workplace that was Laid off has been properly erased. If the information is gone, all is well.

People who have consulted me directly have solved their problems by the above methods, so even if you get an error message right after applying for Reactivate a Claim, you can always solve the problem.

• Mimi
• 2020/09/25 (Fri) 20:54
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Sunset

Thank you for your quick response ！
Thanks again for the details, I really appreciate it.
I will try as you advised.
Also, I was very relieved to hear that the problem has been solved by asking sunset directly.
Thank you very much.

• sunset
• mail
• 2020/09/25 (Fri) 22:39
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I have an update on the PEUC application notes to share. The second one ② is especially important.

First, please be assured that even if your PEUC application is pending, you can still file a Claim a Certification every week as usual.

Second, if your PEUC application is denied, it will be for one of the following two reasons.

① You answered one of the five questions incorrectly
② Claim has expired

① In the second case, you must contact the UI ・ PUA office and have it corrected directly You must contact the UI PUA office to have it corrected directly.

② In the second case, you should never file another PEUC application, but file an Initial Claim application and an LWA application. By doing this, they will set up a new application system for （ PEUC ） for 13 weeks.

To find out the expiration date of your Claim, go to "Claim Inquiry" in your account and the date listed as "Your benefit year ends ●/●/2021" is the expiration date.

If you add up the 13 weeks at the time you apply for PEUC and it expires, you may be denied. If you are DENIED, please double check that you have answered the 5 questions correctly and then proceed with the ② number 1 step above.

• sunset
• mail
• 2020/09/26 (Sat) 11:13
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I noticed something about the third of the PEUC questions, so I will share it with you just in case.

Regarding the third question, "Have you applied for unemployment benefits in another state or federal program ？".

I had a question when I read the article published by the Hawaiian government, and I asked the locals on the UI ・ PUA local board, and they were able to clear up my question, so let me share the following.

Article published by the Hawaii government:
https://labor.hawaii.gov/ui/faq-lost-wages-assistance-lwa/

After reading this article, "LWA （ $300 per week paid ） is a Federal Program, so I should answer YES to the third question ？.

So, I checked with the local forum members and they told me, "LWA is paid from the White House to the Hawaiian government, and then the Hawaiian government pays it to the applicant. It is not a Federal Program that is paid directly from the White House to the applicant, so it is safe to answer NO".

So, applicants who are receiving LWA can choose "NO" without hesitation for the third question.

• Sachi
• mail
• 2020/09/26 (Sat) 19:20
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sunset, I have a question about PEUC.

I came to Hawaii on an E2 visa and worked, but I have been on a leave of absence since the end of March and have been receiving UI unemployment insurance, but my balance will run out and I will be applying for PEUC next month.

In that case,
Are you able to work, available to work, and actively seeking work （ currently the requirement to actively seek work has currently the requirement to actively seek work has been temporarily waived during Covid-19 ） ?

Would PEUC's answer to this question be no, because you cannot work for another company on an E2 visa ？

I asked this question because I am concerned about my future income, although the company says they do not plan to lay me off in the future.
Thank you in advance.

• sunset
• mail
• 2020/09/27 (Sun) 05:43
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Sachi,

The intent of this question is not to check which company you can work for, but to ask if you are in a position to work, so please answer YES.

As I told you earlier in this thread, the only people who need to answer "NO" are applicants who are ill or bedridden and unable to work but are receiving unemployment insurance.

I hear here and there that it is difficult to get unemployment insurance for E2 visa holders due to immigration issues involved, but I am glad you were able to get it.

• Sachi
• mail
• 2020/09/27 (Sun) 10:34
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Sunset

Thank you for your quick reply.
My visa friends around me assumed that this question would be NO and I would no longer have any income.
This is an eye opener.

I asked the question in the last hope after seeing how kind and polite sunset was to me. I am glad I asked the question.

Also, I was even more interested to see the PUA application process because I knew people around me who were having trouble getting their applications approved.
I appreciate the advice from sunset very much.
I think there are many people who are in need of help in the future, so I would be very grateful if you could continue to help us by sending out information.
Thank you for your continued support.

• sunset
• mail
• 2020/09/27 (Sun) 14:09
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Sachi,

Thank you. I read the local UI ・ PUA information exchange boards here and there every day so that I don't miss anything as much as possible, so if there are any important things to keep in mind, I will share them here.

I am glad to hear that you and your visa friends will be able to continue receiving your visas.

• inquiry
• 2020/09/27 (Sun) 16:47
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Dear Sunset

Thank you for always sharing useful information.
Now, I applied for PEUC and received my Confirmation number
after I applied and received my payment on Sept. 19th and my balance was zero,
I logged in to my page in the UI and looked at my CRAIM INQUIRY and found that
the weekly history that I had been able to see is gone.
Starting today, Sunday, Sept. 27th, I guess I can CRAIM last Saturday, Sept. 26th as my first PEUC
Do I still have to LOG IN and answer the weekly questions as before ？
or do I have to go back to my CRAIM INQUIRY and answer the weekly questions as before? Or will my unemployment insurance ＄ be automatically deposited into my bank account like the 300 since I got a Confirmation number ？
I would appreciate it if you could answer me.
Thank you very much.

• sunset
• mail
• 2020/09/27 (Sun) 18:46
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Inquiry,

I will answer the following.

I then logged in to my page in the UI and looked at my CLAIM INQUIRY and found that the weekly history that I had been able to see has disappeared.
↑
It looks like it has disappeared, but it hasn't. Click on "Show history for the past 2 years" to see it.


Starting today, Sunday, September 27, will I be able to CLAIM last Saturday, September 26 as my first PEUC, or do I still have to LOG IN and answer weekly questions as before? ↑
As explained in this thread, （ After applying for PEUC on September 20, ） you do not need to apply for PEUC twice. If you apply for PEUC more than once, you will receive multiple confirmation numbers, and you will have to contact the UI office to have them corrected directly. Moreover, you will have to contact the UI office to have the PEUC application corrected directly. So, please do not apply for PEUC twice.

As explained in this thread （ As of September 25 ）, you can file a weekly Claim a Certification application even if your PEUC application is still pending. After the PEUC application is approved, the status will be processed and the funds will be deposited into your bank account as long as there are no problems during the Claim a Certification review.

LWA application （ $300 per week ） But when you open your UI account a few days after your PEUC application, the LWA question will appear automatically. Please also check if the LWA confirmation number has been sent to your e-mail address.
*No need to apply for LWA if you are a PUA.

• sunset
• mail
• 2020/09/27 (Sun) 20:26
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Two notes on the PEUC application have been updated and are shared here.

（ 1 ） After applying for PEUC, if you apply for Claim a Certification while your PEUC application is pending, the status of your claim will show "pending" or "disqualified". In this case, the fund has not yet been added to the account balance. So, please do not be upset when you see "disqualified", but wait until the fund is added to your account balance. Once it is added, the status of the claim should change again.

（ 2 ） In the "Dashboard" section of your account, click on "You do not meet eligibility requirements for Pandemic Emergency Unemployment Compensation （ PEUC ） . If you see a sentence that begins with the phrase "You do not meet eligibility requirements for Pandemic Emergency Unemployment Compensation PEUC .", you may have answered one of the five questions incorrectly. If so, please have the UI ・ PUA office correct it directly.

• sunset
• mail
• 2020/09/28 (Mon) 10:12
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To those who have set Tax Withholding before applying for PEUC, please note that when you apply for PEUC, your Tax Withholding will be reset.

Please set your tax withholding after applying for PEUC. Also, since the UI system is old, you should try to set up Tax Withholding again after you file your first Claim a Certification after applying for PEUC, just to be "sure".

[How to set up Tax Withholding]
You can set up Tax Withholding at the bottom of "My Account" in your account.

As a final check, please open the "Details" page of your account after PEUC approval and double-check that the amount deposited has been properly tax withheld. If not, please go to "Tax Withholding" in your account.

• wish
• mail
• 2020/09/28 (Mon) 20:19
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I am not sure if there is anyone else around in the same situation as me, so let me post this here.

My balance for unemployment insurance is currently ＄ 40 and my balance is not exactly ＄ 0. （ I have ＄ more than 40 for a week...)

If my balance is less than the amount I am entitled to, is it safe to file a claim as usual? ＄ I was not sure how to get 0 because I have balance below the allowance.
If you have a similar situation or know how to do it, please let me know.
Thank you very much!

• sunset
• mail
• 2020/09/29 (Tue) 05:25
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WISH,

I reconfirmed this on the local board of UI ・ PUA information exchange and I will send you my answer below.

For PEUC, the rule is to apply for PEUC when the account balance runs out.

Therefore, please apply for Claim a Certification with an account balance of $40. After that, please check your account balance daily and apply for PEUC when it changes to show the following.
↓
The maximum benefits on your claim have been exhausted.

The status of your Claim a Certification will be "pending" or "disqualified" when you apply with a $40 account balance. When the UI office approves the PEUC application and adds the fund to the account balance, the status of the Claim a Certification will be modified to "processed".

This will delay the deposit to your bank account more than usual, but try to wait all the way until the PEUC application is approved and the fund is added to your account balance.

• sunset
• mail
• 2020/09/29 (Tue) 11:37
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The following is an update to the PEUC application process.

After submitting your PEUC application, you may receive the following message in the "Dashboard" section of your account or at your email address.
↓
Your application has been submitted and will be reviewed. This review will take at least 14 business days.

If you have been receiving unemployment insurance smoothly and you receive this message, please wait for a while until your PEUC application is approved. Some people were approved in 4 days after receiving this message indication, others in 1 week, and it seems to vary from person to person. If you do not receive PEUC approval for more than two weeks, we strongly recommend that you call the UI office immediately.

Also, if you receive this message, you may not be able to apply for Claim a Certification until PEUC approval is granted.

No one knows why this message appears. Some say, "It must be a problem with the UI system." Personally, my guess is that this message is being displayed to applicants who still have pending applications from past Claim a Certification applications. If I find the cause, I will update the thread here.

As an aside, according to the UI ・ PUA Information Exchange local board, PEUC applicants who have received this message have resolved it in one of the following ways. Please decide for yourself what to do.

① Call the UI office immediately and ask for PEUC approval
② Wait forever until PEUC is approved

• sunset
• mail
• 2020/09/29 (Tue) 11:38
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Dear PEUC applicants,

I will be updating this thread daily with ① How to apply for PEUC, ② How to answer confusing questions in 5 PEUC questions, ③ Possible cases, ④ Points to keep in mind regarding PEUC procedure. If you are not sure, please read my posts. I hope it will be of some help to you.

• wish
• 2020/09/29 (Tue) 19:15
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Sunset,
thank you so much for your valuable information.
I will check the UI site daily with the next file as normal.
Thank you very much, my anxiety is gone.

• sunset
• mail
• 2020/09/30 (Wed) 09:03
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A number of people are now having their PEUC applications immediately rejected because they answered "NO" to the following questions.
↓
Did you apply for Hawaii Claim on or after July 1, 2018?

All those who are receiving unemployment insurance will answer "YES". Please be sure to make a mistake. If you make a mistake, please have the UI office correct it directly.

• sunset
• mail
• 2020/09/30 (Wed) 21:30
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As some of you may have heard about Governor Ige's official announcement today, he has set up two new call center phone numbers. Those of you who are having difficulty getting through to the phone may want to try the following phone numbers as well.

They will be accepting calls regarding UI, PUA, PEUC, UCFE, and UCX.

Phone numbers:
(833)-901-2272
(833)-901-2275

As an aside, Governor Ige's official announcement today that from October 20 to December 15, "The As part of the "public-private partnership" program, those who are receiving unemployment insurance as a result of the Corona disaster will receive a $500 restaurant card in the mail to their homes.

• sunset
• mail
• 2020/10/02 (Fri) 00:26
• Report

This is not PEUC-related content, but as some of you may have heard on TV the other day, there have been arrests for identity theft applications.UI ・ This is also a hot topic on the local PUA information exchange bulletin board.

As a reminder, let me share the following.

UI ・ The PUA office takes a strong stance that it will only provide unemployment insurance to applicants who are ready to work in Hawaii at any time. Therefore, the rule does not allow proxy applications, applications from Japan, or even later applications for the portion of your stay in Japan.

Even if an applicant could apply later after returning to Hawaii, there is a high possibility that the UI ・ PUA office will find out later when they start a full-scale investigation with a passport entry/departure history and driver license with the applicant's social security number linked to it. It is very likely.

According to the Handbook, if you are found to have filed an identity theft application and a false application, you will be ordered to return all unemployment insurance you have ever received plus an additional 15 percent, and if the court deems it malicious, a $10,000 fine and five years in jail will be imposed （ PUAs are expected to face the same penalties ）.

Once the charge is attached to your Social Security number, it will never go away. If you change jobs and the new company does a background check on your social security number, they will reject you and make it difficult for you to get a new job. In addition, it will be difficult to renew your green card or visa, and you will be subject to even tougher immigration procedures at airports in the U.S.

Please be very careful because "I didn't know" is not acceptable to the UI ・ PUA office and the courts since the handbook has been officially distributed.

• sunset
• mail
• 2020/10/02 (Fri) 21:09
• Report

I have received a share of a possible case of PEUC application and I share it below.

Immediately after submitting a PEUC application, an error message is displayed and even the confirmation number for the PEUC application is not sent to your e-mail address. So, when you apply for PEUC again, the message "You already have an existing PEUC claim" is displayed.

According to the share of a person whose PEUC application was successfully approved after experiencing this happening, a few days after receiving the above "You already have an existing PEUC claim" message, the status of the PEUC application was displayed as "Pending monetary determination" message, two days later that message disappeared and the UI account balance before the PEUC application reappeared, and then a few more days later the PEUC approval was granted （ A bit strange ）.

The person said that this was due to a UI system problem and that he just needs to watch the status of his PEUC application daily and wait for approval, no need to rush to call or email the UI office.

• sunset
• mail
• 2020/10/02 (Fri) 22:30
• Report

Regarding the new call center phone numbers that I wrote about on September 30, two more new numbers have been added, so I am updating you with a total of four new phone numbers.

These new numbers will accept UI ・ PUA ・ PEUC consultations.

New phone number （ 7:45am - 4:30pm ） :
(833)-901-2272 Toll Free
(833)-901-2275 Toll Free
(808)-762-5751
(808)-762-5752

However, according to the local bulletin board of the UI ・ PUA Information Exchange, this new phone number will be answered by temporary staff and the temporary staff does not have the authority to approve ・ or disapprove. This means that you will not get an immediate approval on the other end of the line, but only help other than an approval ・ or disapproval. The temporary staff will follow up with the examiner who has the authority to approve ・ or disapprove, and the examiner will contact you at a later date.

• sunset
• mail
• 2020/10/03 (Sat) 16:01
• Report

I have received a share regarding the 5 questions in the PEUC application and I am sharing it with you.

In the case that you click on one of the 5 questions in the PEUC application and answer it incorrectly, you will immediately get a DENIAL, but what a surprise, you will receive a UI DENIAL letter in the mail to your home at a later date. The letter will advise you to switch to a PUA application.

If you inadvertently misclick on any of the 5 questions, we strongly recommend that you contact the UI office immediately before the UI office misunderstands and mails a denial letter to your home.

• sunset
• mail
• 2020/10/04 (Sun) 09:58
• Report

I have received a share about the cases that can happen with PEUC applications, so I will share it with you.

It is too complicated to explain in writing, so I will explain it in a timeline style, so please read it as you try to apply your own dates.



Claim a Certification for （ Saturday ） September 19
↓
September 19 becomes "processed"
（ PEUC approval later may be "processed" ）
↓
account balance becomes zero or exhausted
↓
apply for PEUC
↓
PEUC Application becomes pending
↓
September 26 （ Saturday ） Claim a Certification for
↓
"Please enter the week-ending Your maximum benefit amount has already been paid. If you have sufficient out of state employment, you may be able to claim against another state.
↓
PEUC approved
↓
In the "Claim Inquiry" section, the error message "Your maximum benefit amount has already been paid. ▼ Claim: 9/27/2020 - 12/29/2020" is newly added
↓
Claim a Certification application for October 3 （ Saturday ） is available. However, we are unable to file for September 26



The above timeline results in a blank for September 26 （ Saturday ） between before and after PEUC filing and approval. This is due to a UI system issue and must be backdated to the UI office.

On a side note, according to the people who consult with me, the response time for the interpreter request email address and backdate email address is very slow, probably because it is the busy season for PEUC applications. The email addresses of the UI office branches are also supposed to be even slower.

Therefore, I suggest you not only to email or fax and wait for a long time, but also to call the newly established call center that I mentioned in this thread on October 2.

• Alohawaii
• 2020/10/05 (Mon) 13:30
• Report
• Delete

Dear Sunset

I applied for PEUC on 9/28 and received confirmation number by email.

My benefit year end is 9/21/2020 and I applied for PEUC after confirming my zero balance. The email I received after applying also had a confirmation number. You must reactive your claim within 7 calendar days to prevent delays in processing your claim. You must reactive your claim within 7 calendar days to prevent delays in processing your claim.

When I tried to apply for Reactive, it said "You do not need to reactive at this time. If you would like to file a Claim Certification please select that option from the main meme.
I want to file a Claim Certification application with a week ending date of 9/26, so I log in as usual, select the claim certification tab from the main menu, and try to proceed, but it says Your week ending date is not However, the message "Your week ending date is not within a claim benefit year.

I am worried because I thought that if I received a Confirmation nuber by email after applying for PEUC, I would be able to apply for Claim certification. I am wondering if I am in a position to wait ？ and if I can apply for Claim certification retroactively ？ if I am able to apply for Claim certification \c2010/9/9}. week ending from 26 September).

If you know of any similar cases, I would be happy to know something. Thank you in advance.

• sunset
• mail
• 2020/10/05 (Mon) 17:15
• Report

We have received a share about the status of your PEUC application and would like to share it with you.

If your status shows the following, please contact the UI office immediately to have it corrected directly.

↓
PENDING CHANGE OF QUARTER REVIEW OF PEUC CLAIM

A person who received this indication and has been waiting for PEUC approval for over 3 weeks asked the UI office why this was happening. They were told that it was because the UI office had not yet finished correcting the account when the UI office had corrected the account directly in the past.

Please be careful if you have had your account corrected directly by the UI office in the past.

Therefore, if you receive this message, please do not wait for PEUC approval, but contact the UI office immediately to have it corrected directly. If you do not contact the UI office yourself, you will continue to wait for approval.

As a side note, the wait for PEUC approval seems to be getting longer by the day, with some people getting approval sooner than a week and others taking close to two weeks. The current estimated wait time seems to be 2 weeks.

• Noa
• mail
• 2020/10/05 (Mon) 17:20
• Report

Please let me know.
Is it necessary to enter bank account information, etc. in the first Claim after PEUC application ？?

• sunset
• mail
• 2020/10/05 (Mon) 17:29
• Report

Noa,

You do not need to re-enter your bank account information.

However, tax withholding will be reset after PEUC approval, so if you have tax withholding, please set up tax withholding after PEUC application and first Claim a Certification application. The UI system is a bit outdated, so it is recommended to set up tax withholding again even after PEUC approval, just to be safe.

• Alohawaii
• mail
• 2020/10/05 (Mon) 18:02
• Report

Dear Sunset

I applied for PEUC on 9/28 and received confirmation number by email.

My benefit year end is 9/21/2020 and I applied for PEUC after confirming my zero balance. The email I received after applying also had a confirmation number. You must reactive your claim within 7 calendar days to prevent delays in processing your claim. You must reactive your claim within 7 calendar days to prevent delays in processing your claim.

When I tried to apply for Reactive, it said "You do not need to reactive at this time. If you would like to file a Claim Certification please select that option from the main meme.
I want to file a Claim Certification application with a week ending date of 9/26, so I log in as usual, select the claim certification tab from the main menu, and try to proceed, but it says Your week ending date is not However, the message "Your week ending date is not within a claim benefit year.

I am worried because I thought that if I received a Confirmation nuber by email after applying for PEUC, I would be able to apply for Claim certification. I am wondering if I am in a position to wait ？ and if I can apply for Claim certification retroactively ？ if I am able to apply for Claim certification \c2010/9/9}. week ending from 26 September).

If you know of any similar cases, I would be happy to know something. Thank you in advance.

• Alohawaii
• 2020/10/05 (Mon) 18:05
• Report
• Delete

Dear Sunset

I applied for PEUC on 9/28 and received confirmation number by email.

My benefit year end is 9/21/2020 and I applied for PEUC after confirming my zero balance. The email I received after applying also had a confirmation number. You must reactive your claim within 7 calendar days to prevent delays in processing your claim. You must reactive your claim within 7 calendar days to prevent delays in processing your claim.

When I tried to apply for Reactive, it said "You do not need to reactive at this time. If you would like to file a Claim Certification please select that option from the main meme.
I want to file a Claim Certification application with a week ending date of 9/26, so I log in as usual, select the claim certification tab from the main menu, and try to proceed, but it says Your week ending date is not However, the message "Your week ending date is not within a claim benefit year.

I am worried because I thought that if I received a Confirmation nuber by email after applying for PEUC, I would be able to apply for Claim certification. I am wondering if I am in a position to wait ？ and if I can apply for Claim certification retroactively ？ if I am able to apply for Claim certification \c2010/9/9}. week ending from 26 September).

If you know of any similar cases, I would be happy to know something. Thank you in advance.

• Kolohe
• mail
• 2020/10/05 (Mon) 19:58
• Report

The balance before filing for PEUC was only for 1 week, but since I was filing bi weekly, I filed for 2 weeks and of course it was disqualified because I was told that even if it is disqualified, it will be processed if PEUC passes.
The status of the PECU is PENDING MONETARY DETERMINATION, but if you look at the claim Inquiry details for the week it was disqualified, it says
PENDING CHANGE OF QUARTER REVIEW OF PEUC CLAIM.

I have never had the UI correct it in person before, but would I still have to call them to correct it in this case to get the PEUC to pass ？?

• sunset
• mail
• 2020/10/05 (Mon) 20:57
• Report

Alohawaii, nice to meet you

I am sending you the following response.

In addition, you indicated that the information on your claim record has changed. You must reactive your claim within 7 calendar days to prevent delays in processing your claim.
↑
If you clicked "YES" to the "Is there any change regarding the Initial Application?" question that comes up after answering the five questions, the message will look like this. （ For your reference, please read the post from me dated September 20 ）

If you click "YES", the flow will be that you have to Reactivate a Claim application within one week. If you answer "NO," you can proceed directly to waiting for PEUC approval.



Reactive If you try to apply, you do not need to reactive at this time. If you would like to file a Claim Certification please select that option from the main menu.
↑
I think Alohawaii got this message because she entered the exact same information in the Reactivate a Claim application as in the Initial Application, even though there was no change in the Initial Application.



I want to apply for Claim Certification with a week ending date of 9/26. I want to apply for Claim Certification with a week ending date of 9/26, so I logged in as usual, selected the claim certification tab from the main menu, and tried to proceed.
↑
Some applicants may automatically change their application from weekly to bi-weekly. ？ If you are unable to enter the October 3rd closing date, it may be because you made a mistake in the first Initial Application question. If you are still unable to enter the October 3rd closing date, you will have to backdate it, as it may be caused by a mistake you made in the first Initial Application question.


To recap, please contact the UI office and request the following two things without waiting for PEUC approval.

① Please have them directly amend their response to say that there are no changes to the Initial Application in the PEUC application process.

② Please have the backdate from the September 26th deadline. If the UI office tells you to wait until PEUC approval is granted, please comply.

That is all. A phone call would be the fastest way to get a resolution, but it is a busy season for PEUC applications, and phone lines are slow right now. I hope you will be able to get in touch with us soon so that your concerns can be resolved.

• sunset
• mail
• 2020/10/05 (Mon) 21:00
• Report

Kolohe,

Let me double check before I give you accurate advice. Are you saying that you applied for PEUC before your account balance was zero or exhausted ？?

• Kolohe
• 2020/10/05 (Mon) 21:35
• Report

Dear Sunset

Dear Sunset

PEUC was filed after the balance was exhausted.
9/19 and 9/26 were the last bi weekly filing before applying for PEUC, and 9/26 was disqualified because I filed 9/26 even though I only had balance for 9/19, and its detail screen showed PENDING CHANGE OF QUARTER REVIEW OF PEUC CLAIM.

Thank you very much.

• sunset
• mail
• 2020/10/05 (Mon) 22:05
• Report

Kolohe,

Thank you for your response.
I will note the following.

9/19 and 9/26 were the last bi weekly filing before applying for PEUC, and since I filed 9/26 even though I only had balance for 9/19, 9/26 was disqualified and
↓
As Kolohe said in his first post, even if the status is "disqualified", it is OK because the status will change again when PEUC is approved.


The details screen says PENDING CHANGE OF QUARTER REVIEW OF PEUC CLAIM.
↑
If you receive this message, it is due to a system problem on the UI office side, and the only other option is to have the UI office fix it directly without waiting for PEUC approval. Even if you have never had it corrected directly, it is possible that the UI office may have corrected it directly at some point in their workflow.


A phone call is the fastest way to resolve the issue, so after sending the email, please also try your best to call the four phone numbers I wrote on October 2 every day.

• Kolohe
• 2020/10/05 (Mon) 22:12
• Report

Dear Sunset

Thank you for your kind reply.
I will send an email and make a phone call as soon as possible.
Thank you very much.

• sunset
• mail
• 2020/10/06 (Tue) 07:19
• Report

Regarding the PEUC question, the second question has been changed as follows. This is probably due to a number of applicants who made a mistake in their answers and asked the UI office to correct it directly.


（ Before the change ）
Did you apply for Hawaii Claim on or after July 1, 2018?

（ After the change ）
Did you file a claim in Hawaii ？

• Lala
• mail
• 2020/10/06 (Tue) 10:45
• Report

Let me ask you this.
I applied for PEUC because my UI balance became 0, and received a confirmation number. I think I have already answered this question before, but should I answer it again?
Thank you very much for your help.

• sunset
• mail
• 2020/10/06 (Tue) 11:30
• Report

Lala,

The LWA question I answered before is for before PEUC application, so this time it is shown as a question after PEUC application, so you can answer "YES" as before and press submit button.

• Lala
• mail
• 2020/10/06 (Tue) 13:10
• Report

Mr. sunset

Thank you for your prompt reply.
I have submitted it with "yes" as you answered, sunset-sama.
I did what I had to do, now I just have to wait and see 😊
Thank you so much for all your help. All I can do now is hope for the day when tourism, restaurants, etc. are fully reopened and I can get back to work as soon as possible.

• Alohawaii
• 2020/10/06 (Tue) 14:19
• Report

Dear Sunset

Alohawaii.
Thank you for your kind advice. It made me feel much better about my anxiety. I sent an email immediately. As expected, the call center is busy and cannot connect, but I will do my best.

Thank you so much ！

• hanasaku
• mail
• 2020/10/06 (Tue) 15:48
• Report

Let me ask you this.
I made a claim for 9/26 and got a location. I called the new number (833))991-2275 and was connected, but was told that a representative would call me later. My plan was to file for PEUC for the 10/10 claim, which would have resulted in a zero balance. If I don't hear from them, what should I do about the 10/17 claim? Also, when will I get a call from a representative? I am living on the phone all the time. Please help me.

• sunset
• mail
• 2020/10/06 (Tue) 16:53
• Report

Lala,

glad you were able to submit successfully.
UI ・ PUA system is like patience training for us lol. Fingers crossed it goes smoothly.

Yes, I believe we will return to our usual Hawaii and our lives. We will be back.

• sunset
• mail
• 2020/10/06 (Tue) 17:02
• Report

Alohawaii,

I am glad to hear that your anxiety has eased. I have the impression that people who are undeterred are leading to quick solutions. I am sure Alohawaii will solve the problem too. It is also important to have the feeling that "it is normal for it to take time now".

• sunset
• mail
• 2020/10/06 (Tue) 17:31
• Report

hanasaku,

First of all, please find a friend who is familiar with the computer or phone you are using to apply for the location issue immediately and ask him to clear it. （ I don't want to write how to clear it here, because it may be abused by some heartless people ） After that, please apply for Claim a Certification. Hopefully you will get a call by then.

I don't know when you will get a call, but I think it will be within a week. Be sure to take all blocked numbers and numbers you have never seen before.

Once the call is connected, you will probably be asked to submit your passport entry/exit history, etc. Once submitted and approved, the red flag on your account will be lifted and the Claim a Certification screening process will begin again. You will then be able to apply for PEUC.

The pending process may take a little longer, but the location issue is just a misunderstanding and will be resolved, so please hang in there.

• sunset
• mail
• 2020/10/07 (Wed) 00:41
• Report

I have a new case that can happen with PEUC applications and I am sharing it with you. This case is not only happening to those who emailed me for personal consultation, but also to many applicants on the local board of UI ・ PUA Information Exchange.

After answering the 5 questions, you may receive the following message with no Initial Application displayed and without even receiving a confirmation number for your PEUC application.
↓
Your application has been submitted and will be reviewed.

In this case, the problem is a system error on the part of the UI office. We strongly recommend that those who are not sure if their PEUC application is being processed properly to check with the UI office immediately. If a new solution is updated, we will share it here in this thread. My personal impression is that this system error is occurring during the morning hours when applications are busiest. I have no proof, but those who are going to apply for PEUC may want to try to apply for PEUC in the afternoon.

• mai
• mail
• 2020/10/07 (Wed) 08:21
• Report
• Delete

I am trying to apply for the PEUC 13 week unemployment insurance extension program,

Please make sure your account balance is zero before applying for PEUC. I have no more balance, but nowhere does it say zero, what it shows is the total amount that has been paid so far. When there was a balance, it showed the amount paid so far, followed by the balance, but
now it just shows the amount paid so far.

Is this what you guys call zero ？ or if I wait a little longer will I see zero or 0
？ or can I just apply now ？
please tell me. Please let me know.

• sunset
• mail
• 2020/10/07 (Wed) 08:27
• Report

While you are applying for PEUC, you may not be able to see the history of your claim even if you click "▼ Claim: ●/●/2020 - ●/●/2021" or "Show history for the past 2 years" in the "Claim Inquiry" section, which is in green color. years" in the "Claim Inquiry" section, the history may disappear after clicking " Claim: ●/●/2020 - ●/●/2021" or "Show history for the past 2 years".

There seems to be no need to contact the UI office as it suddenly becomes viewable again at a later date or after PEUC approval.

If people want to be able to view their pre-application history at any time while waiting for PEUC approval, we recommend that they scrub or print it out before submitting their PEUC application.

• mai
• mail
• 2020/10/07 (Wed) 08:49
• Report

Please tell me about the PEUC Unemployment Insurance 13 Week Extension Program. There is no balance for you to get from next week. If you make your last Claim a Certification on Sunday and make your deposit this week, your balance will be zero.

Please make sure that your account balance is zero before you apply for PEUC. However, nowhere does it say zero, only
the amount you have paid so far. The balance is not shown anywhere.

Can I assume this is zero ？ or do I wait a little longer until I see something like ＄ 0 here ？
Please tell me. Please.

• sunset
• mail
• 2020/10/07 (Wed) 09:14
• Report

Mai

If your account balance is zero or exhausted, you will see the following ① or ② （ For your reference, please read my post dated September 22 in this thread ）. ② in the case of Mai's post. If you see ②, you can apply for PEUC.

① Your benefit year ends ●/●/2021. As of ●/●/2020 you have been paid $ ●●●●● and have a balance of $ 0 available.

② The maximum benefits on your claim have been exhausted.


Once you have applied for PEUC, you will see the following until it is approved.
↓
The benefit year ends ●/●/2020 and is pending the monentary determination.

• Caroll
• mail
• 2020/10/07 (Wed) 10:24
• Report

Dear sunset

I applied for PEUC yesterday based on the useful information here and was relieved to receive the confirmation number by email.
However, after that, I couldn't see my history.
I was going to ask for help here today, but I got an answer when the information was updated.

Also, yesterday I sent you a private email asking for advice on another matter, and your kind and courteous reply was very much appreciated.
Thank you so much for always sharing valuable information.

• mai
• mail
• 2020/10/07 (Wed) 11:11
• Report

Mr. SUNSET

I am thrilled to announce that I have completed my application for the PEUC Unemployment Insurance 13 Week Extension Program.

The benefit year ends ●/●/2020 and is pending the monetary determination. As you said, the history is gone.

Thank you so much.

Thank you so much for everything, it's all happening for the first time and at such an uncertain time.

• sunset
• mail
• 2020/10/07 (Wed) 11:16
• Report

Caroll,

glad to hear the information was timely.

I pray that UI system, which is getting tired due to a series of system errors, will do its best to get through October. No, we must make sure they get through it for our lives.

Thank you very much for your warm-hearted email earlier.

• sunset
• mail
• 2020/10/07 (Wed) 11:36
• Report

Mai,

I am glad you were able to apply successfully.

I myself was optimistic at first that it would be as easy as a click in case of PEUC application, but now every day I see cases of UI ・ PUA information exchange local forums all over the place. Members also seem to be anxious every day due to a series of system errors.

Praying for safe approval.

• コロコロ
• 2020/10/07 (Wed) 13:00
• Report
• Delete

I share about not being able to see the History.

▼ Claim: ●/●/2020 - ●/●/2021
↑ I clicked on this triangle and everything came up.
（ I didn't see it when I clicked after Claim ）

Please try.

• hanasaku
• mail
• 2020/10/07 (Wed) 13:59
• Report

sunset

Thank you for your guidance. Unfortunately, I don't have anyone around me who is familiar with smartphones. I would like to know how to get cleared. I am using a smart phone to apply. If the location issue does not clear, there will be no deposit. Once it is cleared and the deposit is made, the balance will be 0. Should I not make a claim in the meantime?
Am I correct in understanding that PEUC cannot make weekly claims until the application is submitted and approved?
Sorry for repeating myself.

• sunset
• mail
• 2020/10/07 (Wed) 14:39
• Report

hanasaku-san,

I will answer your question as soon as possible. Unfortunately, I don't know anyone around me who is familiar with smartphones. I would like to know how to get clear.
↓
Please go to an Apple store and explain the situation to the staff and ask them to clear your location information. That way, the clerk can reconfirm on the spot that the information has indeed been cleared, and you can rest assured that it has been cleared.

If the location issue is not cleared, there will be no deposit. Am I correct in understanding that PEUC cannot make weekly claims until the application is submitted and approved?
↓
After you have applied for PEUC when the account balance of your UI account becomes zero or exhausted, you can still apply for Claim a Certification while waiting for PEUC approval, but you may not be able to apply due to system error.

I have written about the PEUC application process and various possible cases in this thread.

• sunset
• mail
• 2020/10/07 (Wed) 21:24
• Report

I share this because I have seen a note about a call with a temporary staff member at the call center.

Even though I have been receiving my benefits successfully and have only consulted with them directly about correcting the system error, I have seen several cases where I am told, "In this case it is not possible to apply for PEUC, please go to the Appeal office and we will send you a UI denial letter later. We have seen several cases where people are told "We will send you a denial letter for UI at a later date".

My guess is that the temporary staff has been given a manual and they follow the manual without fully understanding the UI, PEUC, and system errors.

If you are told the same thing as above, my advice is to request the temporary staff to call you from the examiner. Then get a proper explanation from the examiner and follow the examiner's decision.

• inquiry
• 2020/10/08 (Thu) 08:49
• Report

#113 Thank you for the information

Mr. Cocolo.

I had been unable to see
any of the history details until now, as they disappeared wherever I clicked
I followed Cocolo's advice and pinpointed the ▼ mark and
for the first time in several weeks I was able to check it.

• Caroll
• mail
• 2020/10/08 (Thu) 08:55
• Report

Dear Korokoro, I clicked on

▼ and was able to see the history.

Thank you for the information.

The exchange square at BibiNavi Hawaii has helped me a lot ！ ！.

• sunset
• mail
• 2020/10/08 (Thu) 09:10
• Report

Koro Koro,

Thank you for sharing this information.

The person responsible for the local bulletin board may not be aware of clicking on the "▼" symbol, so I will share it with them.

• コロコロ
• 2020/10/08 (Thu) 10:57
• Report
• Delete

Glad I could help!

• himeno
• mail
• 2020/10/08 (Thu) 14:34
• Report
• Delete

Let me ask you.
What does ↓ mean in the UI details ？
PENDING DECISION ON REPORTING REQUIREMENT
Is it ok if I wait ？

• sunset
• mail
• 2020/10/08 (Thu) 16:37
• Report

To those who are going to apply for PEUC

In this thread, I have already written about the PEUC procedure, points to keep in mind, and possible cases. We have received an increasing number of emails from people who did not read or were unaware of this information and made a mistake.

This month is the season for PEUC application, the call center is difficult to connect and UI system errors are more likely to occur, so please be careful not to make mistakes in the PEUC application process.

A small and simple mistake can lead to a long waiting list for a UI ・ PUA may be a scary part. Please be careful again.

• マコ
• 2020/10/08 (Thu) 17:21
• Report

We are very troubled and have been trying to call the UI office all morning but have not been able to connect at all. I had no choice but to send an email, but I am not sure if they will read it. How are you all contacting them ？ Has anyone emailed them and received a response ？?

• Kolohe
• 2020/10/08 (Thu) 21:33
• Report

Dear Sunset

Thank you for your response the other day.
Thanks to your help, PEUC was successfully processed.

My question is, once PEUC is processed, do I need to set up Tax Withholding again ？
I have reconfigured it, is there any problem ？

Thank you.

• sunset
• mail
• 2020/10/09 (Fri) 05:03
• Report

himeno,

If you applied from out of state you will get this message. If you have never been out of state, it is a location issue on your PC or phone. Please read my response to you as you may be in the same situation as hanasaku, who wrote in this thread on October 6 and 7. If you do not contact the UI office yourself, please call them right away, as you will keep getting PENDING.

• sunset
• mail
• 2020/10/09 (Fri) 05:08
• Report

Kolohe,

I'm glad to hear that the process has been successful since then. I would recommend reconfiguring the UI system just to be sure, even after PEUC approval, as it is a UI system that is prone to system errors.

If the breakdown of the amount when the Claim a Certification application is "processed" is properly deducted as tax withholding, everything is done.

• Kolohe
• 2020/10/09 (Fri) 05:51
• Report

Dear Sunset

Thank you for your response.
I am relieved that the PEUC approval was granted.
Thank you so much.

• himeno
• mail
• 2020/10/09 (Fri) 07:55
• Report
• Delete

sunset

Thank you.
I happened to get a ↓ email from ui
Your location could not be verified, Did you go on a trip?
I explained that I was neither traveling nor out of the country,
attached a screencap of my i94 entry and exit history and replied I was surprised to get an email. I was surprised to get an email.
I will wait for the rest.

• sunset
• mail
• 2020/10/09 (Fri) 09:01
• Report

Mako,

Since then, when I checked, there was one person who got approved the next day after faxing to all UI office branches who had a system error and did not know whether they could or could not apply for PEUC. （ No prior contact from the UI office ）

This is only a case of fixing a system error, and you may have been lucky to get a quick response by chance, but you can try.

To make it easier for the UI office to quickly verify the applicant's identity, please read this thread on how to write by email, fax, or mail. If you don't put in the proper background check information, the UI office will go through it or put it off.

• マコ
• 2020/10/09 (Fri) 09:03
• Report

Understood, I will try the fax as well ！

• Tokai
• mail
• 2020/10/09 (Fri) 11:03
• Report

Hello
After referring to this informative thread, I applied for PEUC and a few days later, the new balance was successfully added to the Claim Inquiry screen.

I filed a 2-week Claim Certification on 10/4, assuming the application was aproved.
Current status is PENDING for both weeks and the details show "PENDING CHANGE OF QUARTER REVIEW OF PEUC CLAIM".

In a past #87 question, I read sunset's response to the questioner, "In the case of this display, there is no other recourse but to have the UI office correct it directly as it is a system error.
Is my case, which is a little different, still considered a system error ？
Should I call UI ？

By the way, after applying for PEUC, in addition to the balance on Claim Inquiry, UI sent me the past I have also received a letter from UI with benefits for 26 weeks and PEUC for 13 weeks.

I am sorry to bother you, but I would appreciate your advice.
Thank you very much.

• sunset
• mail
• 2020/10/09 (Fri) 12:05
• Report

Tokai,

In the case of this message after PEUC approval, it is most likely not a system error but the UI office is waiting for Quarter Report submission from the workplace.
↓
PENDING CHANGE OF QUARTER REVIEW OF PEUC CLAIM

Check with your office to see if they have sent the Quarter Report to the UI Office （ If they are unsure what Quarter If they don't know what Quarter Report it is, ask them to read the UI Handbook for Employers ）. If you have already sent it, just wait until it is "PROCESSED".

Now is the busy season for PEUC applications, so you may want to expect it to take a little longer as all the review and deposit procedures are delayed.

• Tokai
• mail
• 2020/10/09 (Fri) 12:35
• Report

sunset,

Thank you for your prompt reply.

I was paid by 3 different companies.
The letter I received from UI dated 9/30 shows my earnings for 4 quarters, 12/18, 3/19, 6/19, and 9/19 for the 3 companies.
It states that both the PEUC amount and the amount for the 26 weeks prior to that were calculated based on these four quarterly incomes.
So it looks like each office is sending the Quarter Report, what do you think ？

If they are sending it, we have to wait for it to be Processed as you said.

I would like to know if anyone else has the same situation.

I know there are many people, including myself, who have been helped by sunset's post.
I can only thank you for your own difficult situation.

• sunset
• mail
• 2020/10/09 (Fri) 15:00
• Report

Tokai,

Thank you for your kind words.

Looking at the cases of those who have been approved for PEUC, the status of Claim a Certification is not this message, but "processed" in a few days.

In the case of UI, in order for us applicants to receive unemployment insurance, the employing company must have paid unemployment insurance premiums for two of the last five quarters, in addition to filing a Quarter Report.

Since the deadline for employers to pay unemployment insurance premiums has been extended to May, it is only a guess, but there may be some unpaid unemployment insurance premiums.

It could be a simple system error, so the quickest thing to do would be to ask the UI office directly for the specific reason.

• sunset
• mail
• 2020/10/09 (Fri) 20:21
• Report

himeno,

I'm so glad it came to you
via email in a very busy call center. I'm glad to hear that they are going to remove the red flag sooner than expected.

• sunset
• mail
• 2020/10/10 (Sat) 11:29
• Report

For those who are going to apply for PEUC

To reconfirm their workplace information, the following questions may have been added.

Those who have successfully applied for PEUC say that it is the date of employment and the date of UI application. However, I feel that it is not so much the date of UI application but the date of last day of work. If there is no change, then "NO". If there is a change, it will be "YES" and you should follow the arrangements in that case.

↓

We have the following information on file:

Employers
●●/2020 （ Date of hire ） - ●●/2020 （ UI Application Date ）
*May not be UI application date but last day of work

Are there any changes to the information above?

YES ・ NO

SUBMIT

• sunset
• mail
• 2020/10/10 (Sat) 11:42
• Report

For those who are about to apply for PEUC

Following the above, what a surprise, now the question may come up when the workplace information is not displayed. （ System error most likely ）

In this case, there is no way to choose the answer, so the answer is "NO". After pressing "SUBMIT", if the confirmation number of PEUC application has been received successfully, there is no problem.

↓

We have the following information on file.


Are there any changes to the information above?

YES ・ NO

SUBMIT

• wish
• mail
• 2020/10/10 (Sat) 12:13
• Report
• Delete

Dear SUNSET
WISH I posted here on September 28. Thank you very much.

I applied for PEU C this morning after the UI changed as advised by sunset. （ I did it last night, but it said that it was not accepted at this time. ）

I answered the 5 questions and clicked submit, but the initial application that was supposed to be displayed after that was not displayed.
Your application has been submitted and will be reviewed. You will receive an email onec the review is finished. Should I wait until I receive a confirmation number?
I would appreciate your advice.

• sunset
• mail
• 2020/10/10 (Sat) 13:43
• Report

There was a case that a person who had received the funds in his/her bank account before PEUC application was not able to receive the funds due to the following message in the breakdown of Claim a Certification application after PEUC approval.

↓
Direct Deposit Cancel Charge

There is a strong possibility of a system error on the UI office side. In this case, please re-register your bank account information again and notify the UI office that you have re-registered.

[How to register your bank account information]
In your account, go to the second "Direct Deposit" from the bottom of "My Account".

• alohacat
• 2020/10/10 (Sat) 15:19
• Report
• Delete

This is an addendum to Sunset's post in #144.

I applied for PEUC yesterday and had the same situation.
In my case, after selecting NO and Submit, the screen did not jump to the next step, and pressing Cancel did not change anything, forcing me to log off.
I immediately logged back into my account and a new question appeared. I don't remember the full sentence, but it was a question like Were you unemployed or partially-unemployed by covid-19?


I took → YES → Submit

action on this and received a confirmation number. （ The title is Hawaii Lost Assistance)

I posted this just to make sure, and I hope everyone has a successful application and payment without error.
And Sunset, thank you for all your useful information ！.

• sunset
• mail
• 2020/10/10 (Sat) 15:37
• Report

WISH, it has been a long time. The same case as Mr. wish is happening too often with system errors on the UI office side. There are two different opinions about the solution: "we should wait as it is" and "we should contact the UI office".

Looking at the subsequent history, the PENDING was taking longer for those who waited as is, and those who contacted the UI office received faster approval.

Therefore, unless you have received confirmation of your PEUC application, we recommend that you contact the UI office to confirm that you have applied for PEUC.

You could try calling the UI office daily, emailing the UI office, emailing for interpreters, and faxing the UI office headquarters and all branch offices. You could request, "Please call or email me so I know if you have applied for a PEUC."

• sunset
• mail
• 2020/10/10 (Sat) 16:02
• Report

To those of you who have successfully completed your PEUC applications,

we have been receiving so many system errors,
we would like to ask you a few questions.

For those of you who have successfully completed your PEUC applications and received your confirmation numbers, could you please share in this thread what day of the week and time you applied for PEUC? It would be useful information for those who are going to apply for PEUC. Thank you in advance.

• wish
• mail
• 2020/10/10 (Sat) 18:02
• Report
• Delete

Dear sunset
Thank you for your reply. I really can't thank you enough sunset. It helps
I will wait until Monday for the confirmation number email and then I will try to contact UI.
And I will share it in this thread.

By the way, my friend called UI 2 days ago, and it seems he got through on the 60th call, at 808-586-8970. FYI.

• mai
• 2020/10/10 (Sat) 18:53
• Report

Dear sunset

My PEUC application was submitted on Wednesday, October 7, around 10:30 AM. I immediately received an email with confirmation number. Two other colleagues also applied on the same day
at a similar time. No problem.

I hope this helps.

• sunset
• mail
• 2020/10/10 (Sat) 19:32
• Report

mai,

Thank you so much for sharing your valuable information. I felt again that it would be best to avoid Sunday mornings when it is most crowded.

• Caroll
• 2020/10/10 (Sat) 19:37
• Report

Dear sunset

I would like to share.

I applied for PEUC on Tuesday, October 6, 2011 ） around 1:30pm.

The confirmation number was emailed to me about 10 minutes later.

• sunset
• mail
• 2020/10/10 (Sat) 19:57
• Report

Caroll,

Thank you so much for sharing your valuable information.

I am more and more convinced that it is better to avoid Sunday.

• sunset
• mail
• 2020/10/10 (Sat) 20:30
• Report

To those who are having difficulties with PEUC applications

One person shared information to help those who are having difficulties, and we share it below.

One person and several of his colleagues called the call center and were told that the PEUC application was ready, but they could not approve it over the phone. The UI office will call or email you to let you know if you have been approved or not, or you can check your own account. Please wait 2-4 weeks for approval as it is very busy right now.

In other words, they can call you to check if your PEUC application is ready. As for the approval, it seems that we have to wait patiently, checking our account daily.

Also, after completing the PEUC application, they received a PEUC application information letter. The letter was issued a few days after the date he called the call center. If you receive such a letter, don't worry about it after you can confirm that you have already applied for PEUC.

p.s.
●● Thank you so much for sharing your valuable information.

• sunset
• mail
• 2020/10/10 (Sat) 21:40
• Report

To those who are waiting for PEUC approval

In the process of waiting for PEUC approval, the status of your Claim a Certification application may not only show "Pending" or "Disqualified" but also "Cancelled".

They will switch to the "Pending" indication after a few days, so please do not be upset by the "Cancelled" or "Disqualified" indication, but wait and see until PEUC approval is granted.


[Note]
If your Claim a Certification application is "Cancelled" after PEUC approval, click on the Details section and if you see "Direct Deposit Cancel Charge If you see "Direct Deposit Cancel Charge", you need to re-register your bank account information （ For your reference, please read my post dated Oct 10, 13:43pm ） .

• sunset
• mail
• 2020/10/11 (Sun) 06:23
• Report

WISH,

I sincerely hope that knowing whether your PEUC application was successful will bring you peace of mind soon.

Thank you also for sharing valuable information about the phone number to call for inquiries about PEUC application.

• sunset
• mail
• 2020/10/11 (Sun) 06:25
• Report

alohacat,

Thank you for sharing this valuable information.

It looks like you were able to apply for the $300 per week LWA. I think the LWA question probably automatically showed up as a minute after the PEUC application, so I think the PEUC application is going well. Thank you again for your heartfelt words.


To those who are going to apply for PEUC
Please read through the information shared by mai, Caroll and alohacat.

To those who are having trouble with PEUC application
Please read through the information share from wish.

• sunset
• mail
• 2020/10/11 (Sun) 11:06
• Report

Please allow me to issue a reminder notice.

A number of cases are occurring where the following red text message appears when trying to enter a week-ending date when applying for a Claim a Certification after applying for a PEUC.

↓
Your maximum benefit amount has already been paid.

If you see this message, please refer to my post on this thread dated Oct 4, 9:58am.

[Added]
I have heard that you may suddenly be able to enter a week-ending date before PEUC approval, so I recommend trying to enter it daily.

• sunset
• mail
• 2020/10/11 (Sun) 13:34
• Report

I will share about WBA after PEUC approval.

Some of you may have the same WBA as before you applied for PEUC, or there may be an increase or decrease, but it will be recalculated based on your past income as new quarterly earned, so if your income has changed significantly during the process, there will be an increase or decrease.

Please read the quarterly chart in detail in the PEUC approval letter that will be mailed to your home.

• sunset
• mail
• 2020/10/11 (Sun) 14:01
• Report

To those who send us personal consultation emails from Mainland

Each state's UI system and procedures are completely different from each other. We are not able to give you answers to your questions, so we cannot accept your inquiries.

We appreciate your understanding.

• sunset
• mail
• 2020/10/11 (Sun) 16:05
• Report

There were some points to keep in mind through personal consultation emails, which I will share below.

This seems to be a surprisingly frequent case.

Regarding the PEUC question "Is there any change in Initial Application", as we told you before, this refers to the Initial Application at the time of UI account registration.

If you have changed the Initial Application in the past through a Reactivate a Claim application or direct modification by the UI Office, and the questions in the Claim a Certification application after the PEUC application have changed, please note The following is a list of the questions to be asked in the Claim a Certification application after the PEUC application.

For example, in the past you changed it to "Still Employed （ Temporary Layoff ）" but after the PEUC application, there is a new "Did you look for a job" question. In the past, I changed to "Laid off Lack of Work （ Full Layoff ）" but after applying for PEUC, a new question appeared asking me to enter my working hours and income, etc. The development is as follows.

If you see a different question like this, it is most likely that the Initial Application you made when you registered your UI account, i.e. before the change, is still reflected in your PEUC application.

If you encounter unusual questions, we recommend that you contact the UI office to confirm that the changed Initial Application information has been properly reflected in your application. After that, it would be safer to file a Claim a Certification application.

It is easy to think that you may be able to solve the problem by applying for Reactivate a Claim, but I have seen many cases where it became more complicated, so I personally do not recommend it at this time of year when many system errors are occurring.

• sunset
• mail
• 2020/10/11 (Sun) 19:52
• Report

Reactivate a Claim
（ Not really related to PEUC title ）

There is a rumor going around that you should only apply for Reactivate a Claim when you receive a notice from the UI office that you are required to Reactivate. This is not correct.

The process is that you must apply for Reactivate a Claim on or after the Monday following the date of your complete or temporary dismissal.

For example, if you were completely laid off on October 14 （ Wednesday ）, the process would be as follows.

Oct. 18 （ Sun ）
Claim a Certification application, enter hours worked and earnings, and report Separation with employer
↓
Oct. 19 （ Mon ）
Reactivate a Claim

（ Note ）
Do not apply for Claim a Certification and Reactivate a Claim at the same time because of system error. Claim a Certification application and Reactivate a Claim application on the same day.


For those who apply for PEUC and Reactivate a Claim at the same time, please refer to my post dated September 25, 6:32pm.

• sunset
• mail
• 2020/10/12 (Mon) 12:33
• Report

To PEUC applicants and Reactivate a Claim applicants

If you receive the following message after entering your username and password, the system is very busy and there is a very high possibility of a system error when applying. We recommend that you apply when you can log in smoothly without this display.
↓
We're sorry. The system is currently experiencing a high volume of requests. Please wait a few moments before trying again.

• sunset
• mail
• 2020/10/12 (Mon) 13:21
• Report

We have received many emails from individuals asking if they can apply for Claim a Certification while waiting for PEUC approval ？, so we share it again below.

↓
Yes, you can apply, but the status of your application will be "Pending", "Disqualified", or "Cancelled" until PEUC approval.

Even if your status is "Disqualified" or "Cancelled", it will change to "Pending" in a few days, so please wait and see until your application is approved by PEUC.

If you are still unable to submit your application, please read my posts dated October 4 at 9:58am and October 11 at 11:06am.

• sunset
• mail
• 2020/10/12 (Mon) 20:10
• Report

To PEUC Approved Applicants After receiving PEUC approval, you may not be able to see your response record in the "Claim Inquiry" section, even if you click on the date in the "Week Ending Date" of your Claim a Certification application during the PEUC application. You may not be able to see the record of your response.

This is because the UI office did not systematically back up the PEUC switchover （ This happens to people who received PEUC approval without requesting a backdate ）.

However, if you click on the "Details" section and see "Details not available", don't worry if you can't see the record of your response because it will be "processed" and credited soon.

*People who really want to back up their answered records should consult the UI office.

• sunset
• mail
• 2020/10/13 (Tue) 09:44
• Report

We have found some points to keep in mind through personal consultation emails from several people, and would like to share them with you.

There seems to be a lot of cases. ↓
You have not filed a claim certification for the previous week(s). Do you wish to file your Claim Certificationor continue the Reactivate Claim process?

Some people have tried again the next day after receiving this Alert message and it worked. Some people have tried again the next day with this Alert message and it worked.

If it still does not work, please ask the UI office to fix it directly （ It is highly recommended that you do not touch the UI system and leave it to the UI office ） as trying to fix it yourself is likely to cause more system errors.

• sunset
• mail
• 2020/10/13 (Tue) 10:03
• Report

For prospective PEUC applicants

When you apply for PEUC, you may receive the following message without receiving a confirmation number for your PEUC application due to a system error.
↓
Sorry, we are unable to process your request. You already have an existing PEUC claim.

If you see the following in the account balance section You have already had an existing PEUC claim.
↓
The benefit year ends ●/●/2020 and is pending the monetary determination. If you have not received approval after two weeks, we strongly recommend that you contact the UI office.

• wish
• 2020/10/13 (Tue) 18:23
• Report
• Delete

Today I got a call to UI and I'm posting this for your reference

Started calling around 3:50

Guidance to press 1, 2 or 3 ＃ Press 2

10th call connects

call rings and guidance says 25minutes

about 4:25, guidance says 8minutes

call connects at 4:40, asks for name, last 4 digits of social security, address and what you want

I tell them that I have not received the PEUC conformation that I applied for last week.
They tell me that the system did not indicate that I had applied last week and that I should receive a letter within 2 weeks, if not, I should call 833-901-2272 again
If I do not receive the conformation, I am told to continue to file a claim as before. They tell me to continue to file a claim as before even if I don't receive the conformation.
At this point, the other end's phone signal goes down and they hang up.

I still had more questions, but the phone went dead, so I will call again

I often see people saying their phones are disconnected. I see a lot of postings about not being able to get through, so I hope this helps.
I would recommend that you call with the UI site open so that everything can be explained immediately.

• sunset
• mail
• 2020/10/14 (Wed) 08:54
• Report

WISH,

Thank you so much for your detailed and careful sharing of your valuable information ！

I learned later that the call center is staffed by temporary people living in the Mainland. So I think the signal was bad.

I sincerely and strongly hope that the PEUC approval will proceed quickly.

• inquiry
• 2020/10/14 (Wed) 13:15
• Report

Dear Sunset

Thank you for all the information updates.
I would like to share the following for your information.

①
About the restaurant card I entered my information （ SSNnumber and phone number ） on the restaurant card website you shared recently and
successfully confirmed that I am eligible for the card.
② About PEUC
I applied on September 24 and received a conformation email the same day, but
it's been almost 3 weeks and I haven't received any indication of a 13 week balance or approval or anything
so I thought I would call the UI office. ・ ・ ・ I checked my UI account one more time
today, and
out of the 3 times I Claim Certified for 9/26, 10/3 and 10/10, the first 2 times were Processed and the balance was also reflected.
We expect that the 10/10 minutes, which is currently Pending, will be Processed in a while.
In our case, the application was approved （ Processed ） in about 3 weeks, so you may want to wait a little longer
if it has been only a few days or 1 ～ 2 weeks since you applied.
（ Of course, if you have any concerns or worries, please call the UI office. ）

• sunset
• mail
• 2020/10/14 (Wed) 13:56
• Report

Inquiry,

Thank you very much for your kindness and sharing your valuable information ！

I am glad that your PEUC was approved successfully. Inquiry must be relieved and relieved now.

It looks like the PEUC approval waiting time is about 3 weeks.

Some UI recipients were denied for restaurant cards. I have seen various reasons, but it is only a "guess" and only the UI office knows the reason for rejection. I didn't dare to share the case study in this thread to avoid confusion. Above all, I hope that the Hawaii government will expand the scope of eligibility soon.

• sunset
• mail
• 2020/10/14 (Wed) 14:24
• Report

I am sharing again below as I expect more people who have received PEUC approval will be coming.

When applying for PEUC, there is a high probability of a system error causing a new reset of tax withholding.

For those who have already set up Tax Withholding before applying for PEUC, it is recommended to set up Tax Withholding immediately after receiving the confirmation number for PEUC application.

Also, since the UI system is prone to system errors, it is recommended to set up Tax Withholding again after filing the first Claim a Certification after PEUC application, just to "be safe".

As a final check, please open the "Details" page of your first deposit after PEUC approval and see if the tax withholding is properly deducted for the deposit amount. If not, please reset it.


[How to set up Tax Withholding]
In the "My Account" section of your account, at the bottom of the "Tax Withholding" section, click "YES" to submit the following question.

（ 1 ） Withhold FEDERAL INCOME TAX?

• ringo
• 2020/10/14 (Wed) 14:36
• Report
• Delete

Ige seemed to say that restaurant card use does not affect FOOD STAMP and Medicaid …
Source is today's news

• sunset
• mail
• 2020/10/15 (Thu) 05:33
• Report

RINGO,

It seems to be in the "Cardholder Agreement" in the
Privacy&Legal section of the following link that we informed you about on October 13.
↓
https://www.hawaiirestaurantcard.com

I think it would be most accurate to contact the respective SNAP and Medicaid agencies to find out if there is a possibility that your payments will be terminated. I think it would be most accurate.

• sunset
• mail
• 2020/10/15 (Thu) 06:40
• Report

We receive many emails from people who have applied for PEUC, but after you apply for PEUC, the UI office systematically backs up and adjusts your application, and during this time, the display of your application may change from time to time. We understand your concern, but we recommend that you wait and see how things go until you receive the PEUC approval.

If you cannot submit a Claim a Certification application while waiting for PEUC approval or after approval, it is a system error and you should ask the UI office to correct or backdate it directly.

• ちゃちゃ
• 2020/10/15 (Thu) 07:12
• Report

#196 ringo
You stated in your interview with Ige that it doesn't affect you. I watched it too. I just checked the news again and it is fine with no impact.

• sunset
• mail
• 2020/10/15 (Thu) 07:30
• Report

Chacha,

Thanks for the reconfirmation share. It is stated in the "Cardholder Agreement", so it may be that the Hawaii government was inundated with inquiries from anxious SNAP and Medicaid recipients, and Governor Ige stated it himself as the final answer. I am glad to hear that there are no obstacles.

• sunset
• mail
• 2020/10/15 (Thu) 17:53
• Report

A Bi-weekly applicant shared the process of PEUC approval with us, and we share it below in a timeline style.

In this case, the speed of PEUC approval is very fast.

Also, please note that even if you are a bi-weekly applicant, the system may only allow you to submit a Claim a Certification for one week.


October 4: Claim a Certification for 9/26 and 10/3 （ Account balance is only for 9/26 ）
↓
October 5: 9/26 is "processed" and 10/3 is "processed". processed" and "disqualified" on 10/3
↓
Oct 6 am: account balance is "exhaused"
↓
Oct 6 am: PEUC application
Oct 6 am: PEUC application ↓
Oct 6 p.m.: Oct 3 closing is "Cancelled"
↓
Oct 6 p.m.: PEUC approval, Oct 3 closing is "Pending （ Details not available ）".
↓
Oct. 11: System allows claim a certification for one week ending 10/10, so I apply for 10/10 closing
↓
Oct. 11: 10/3 closing is "Pending Oct. 11: 10/3 closing remains "Pending" and 10/10 closing becomes "Filed"
↓
Oct. 12: 10/3 closing and 10/10 closing become "Processed"
↓
Deposit

*This person has no system errors and has not been corrected directly by the UI office.

• sunset
• mail
• 2020/10/15 (Thu) 19:55
• Report

One person shared information with me in a personal email saying "I hope my situation can be of some help to you", so I share it below.

When I applied for PEUC, the date of joining the company ・ and the date of last day of work were different by one day on the Initial Application. After a while, he was forced to log out of the company.

When he tried to log in again, this time the $300 per week LWA question appeared automatically. He then saw "The benefit year ends 12/29/2020 and is pending the monetary determination." in the account balance section.

In the above process, he could not apply for PEUC and did not even receive a confirmation number for PEUC application.

He contacted the UI office directly about this today and received the following response.
↓
"I think it is because the UI system applied for PEUC automatically. So there is no problem with your PEUC application. If there is any problem, please wait until this Sunday （ October 18 ） for your account to be updated. If you don't get an update, wait two weeks and see what happens."

That's it, there seems to be a system error that the UI system automatically applies for PEUC. And it is important to check directly with the UI office if you are uncertain whether your PEUC application was successful.

p.s.
●● Thank you very much for sharing your valuable information, and like another ●● who shared information dated October 10, 8:30 p.m., I sincerely and deeply appreciate your detailed report.

• sunset
• mail
• 2020/10/16 (Fri) 18:08
• Report

The way to find out if you need to backdate is to use the new unemployment benefit period that appears after you apply for PEUC as a guide.

Please read the following as you apply your own dates to the timeline.


Apply for Claim a Certification for 10/3 closing
↓
10/3 closing becomes "processed"
↓
Account balance becomes "exhausted
↓
Apply for PEUC
↓
Account balance will show "The benefit year ends 12/29/2020 and is pending the monetary determination The account balance will be displayed as "The benefit year ends 12/29/2020 and is pending the monetary determination. And on the same page, "Claim: 10/11/2020-12/29/2020" will be displayed in green letters as the new unemployment benefit period after filing for PEUC.
*"Claim: 10/11/2020 - 12/29/2020" is newly displayed directly above the Week Ending Date, Current Status, and Date.
↓
Need to BACKDATE 10/10 closing


This means you have to BACKDATE 10/10 closing, which is the day before 10/11/2020. In this case, the same situation will occur after PEUC approval, so please do not wait for PEUC approval and have the UI office backdate it.

For your information, please also read the post dated Oct 4, 9:58am from me.

• Caroll
• 2020/10/17 (Sat) 11:41
• Report

I am also a Bi-weekly applicant, and after reading sunset's post on 10/15/15 17:53, I had to ask the UI office to backdate my application because I didn't file it, even though it is the same as the one in the reference example and the Claim a Certification
.
However, due to a quicker response than expected, I was able to safely file the lost week.
The following is my case about backdate. （ I hope it will be helpful to someone. ）

October 4
I made a Claim a Certification for the closing on 9/26. I did not file the balance for the 10/10 closing because I thought
that it should be filed after the PEUC application ？ since the balance would be zero.

October 5
9/26 deadline was processed.

Oct. 6
Account balance became exhaused, so I applied for PEUC. I received a confirmation number immediately.

Oct 13
Claim a Certification for PEUC for the week of Oct 10.
Claim a Certification for the week of 10/3 was not possible because the claim period was shown as 10/4/2020-12/29/2020.
Emailed backdate request to UI office.

October 14
Morning, UI office replied
"We will review your PEUC application shortly and will call you when we can file for the week of 10/3." Reply received.

October 17,
In the morning, I received a call from the UI office saying that the problem was cleared and the file was OK, so I immediately submitted a Claim a Certification for the week of 10/3.


Since it has been less than 2 weeks since I applied for PEUC, the approval has not yet been given, but the backdate was done without much time.

• Caroll
• 2020/10/17 (Sat) 11:58
• Report

↑ ↑
October 4
Claim a Certification for 9/26 closing. This will reduce the balance to zero, so I did not file the balance for the 10/10 closing
？ under the assumption that it should be filed after the PEUC application .

My apologies.
The application is for the week ending 10/3, not 10/10.

• sunset
• mail
• 2020/10/17 (Sat) 20:17
• Report

Caroll,

Thank you so much for your kind and valuable information sharing ！

I am glad we were able to BACKDATE thanks to your unusually （ ？ ） quick response from the UI office.

Like others, I was reminded once again that those who read carefully and worked hard in advance, like Caroll, will have a smooth rollout with no major mistakes. Now all we have to do is wait for PEUC approval and we are well on our way.

• sunset
• mail
• 2020/10/17 (Sat) 22:04
• Report

Regarding the system error, not only a system error on the UI office side but also a system error on the applicant side may occur.

In that case, the following message will be displayed.

[Error 401]
Caused by having many pages open at the same time on your PC or smartphone; log out of the UI system, restart your PC or smartphone, and log in again. You will be able to re-login after trying several restarts.

[Error 403]
Caused by a block on the IP and VPN of the PC or phone. log out of the UI system and clear the Search History. Then restart your PC or phone and log in again. You will be able to re-login after trying several reboots.


If this does not work, please have someone familiar with your PC or phone check it out.

• sunset
• mail
• 2020/10/18 (Sun) 12:55
• Report

About Weekly Application and Bi-weekly Application

When you apply for Claim a Certification, the following message may appear when you enter a date in the Week-Ending Date section. This is due to the switch to bi-weekly application. You will need to apply for one week （ for each of the two weeks ） at the next closing, not at this closing.
If you were filing biweekly before you filed for PEUC, you will file weekly for the first two weeks after you file for PEUC and then revert back to filing biweekly （ Bi-weekly filing is not allowed. In some cases, the application may not revert back to a weekly application, but will remain a weekly application ）.

If you have applied weekly before PEUC application, it will be applied weekly, but it may switch to bi-weekly application in the middle of the application, so please check by putting the date in the Week-Ending Date.

• sunset
• mail
• 2020/10/18 (Sun) 13:42
• Report

Following up on the above post, I am sharing the following again, just in case many of you are familiar with it.

When you are applying for Claim a Certification, if you enter a date in the Week-Ending Date section and you see the following red text, it means that you are applying too early.

↓
Your week-ending date is not within a claim benefit year. For example, if you enter October 17 （ Saturday ）, you must file between October 18 （ Sunday ） and October 24 （ Saturday ）.

• sunset
• mail
• 2020/10/18 (Sun) 15:32
• Report

Many people are concerned about the PEUC process because they do not know whether they need to backdate or not and when to apply for Claim a Certification.


After applying for PEUC, if the new unemployment benefit period is "Claim: 10/11/2020-12/29/2020", the following will apply.

① You will need to have the UI office backdate the claim for the 10/3 and 10/10 closings, which are the days before October 11, without waiting for PEUC approval. （ If you have already applied for Claim a Certification, you do not need to backdate ）

② For the 10/17, 10/24, and 10/31 deadlines that are later than October 11, you will need to have the UI office backdate your claim without waiting for PEUC approval. You can submit a Claim a Certification application without waiting for PEUC approval for the 10/17, 10/24, and 10/31 fiscal years ending on or after 10/11. （ Try entering the date in the Week-Ending Date field in the Claim a Certification application every Sunday ）


*The new unemployment benefit period will be available after the PEUC application is submitted. Inquiry section, the new benefit period is shown directly above the Week Ending Date, Current Status, and Date.

*Please also read the posts dated October 4, 9:58am and October 16, 6:08pm from me, and November 17, 11:41am and 11:58am from Caroll.

• Caroll
• 2020/10/18 (Sun) 15:37
• Report

Dear sunset

I read sunset's #215 response and checked the Week ending date in Claim a Certification to try it out
I was surprised to see the text 10/17/2020.
As I shared with you yesterday, I just completed the week of 10/3 yesterday by backdate after filing the week of 10/10.
Since I had already done Claim a Certification for 2 weeks
I thought the next step was to do Claim a Certification for 10/17 and 10/24 after 10/25.

I don't know if Bi-weekly was changed to weekly ？ or only this time
but thanks to you, I could do Claim a Certification for the week of 10/17.
Furthermore, I checked and it showed the new balance after the PEUC application
and thankfully the PEUC was approved.

And the Tax Withholding was still reset, so I re-set it.

Thanks to this thread, I was able to get a lot of valuable information
and I am moving forward. Thank you so much for everything.

• sunset
• mail
• 2020/10/18 (Sun) 16:37
• Report

Caroll,

Congratulations on the PEUC approval ！

As you tried, I guess you can only find out after entering the date in the Week Ending Date section of the Claim a Certification application. It would be good to try again next Sunday to see if it will be a Weekly application or back to a Bi-weekly application. ^^^)

As I suspected, there is a system error on the UI office side that causes the Tax Withholding to reset. The amount that was not deducted will be mailed to your home next year by the UI office on a 1099 form.

Since the PEUC application high season is about to pass and there are no brand new case updates now, I'm afraid that sharing in this thread is coming to an end. Thank you so much for reading and for your heartwarming personal emails.

• sunset
• mail
• 2020/10/18 (Sun) 21:50
• Report

About the FFCRA Act
Families First Coronavirus Response Act
（ Not related to PEUC title ）

UI ・ From the person responsible for the local PUA information exchange bulletin board. I would like to let you all know".

As some of you may already know, those of you who work in workplaces with less than 500 employees are entitled to use Paid Sick Leave under the FFCRA law that began on September 16.

This right is available to employees who are unable to come to work due to self-quarantine isolation, self-isolation for suspected symptoms of corona infection, self-isolation for corona infection, self-isolation for family members with ） including suspected corona infection （, Childcare or school closure. Employees who are unable to come to work due to Childcare or school closures are covered.

Unemployment insurance is completely voided if the employee refuses to come to work. In the worst case, the employee can be fired for refusing to come to work.

If you find it difficult to come to work for any reason related to Corona, we recommend that you exercise your rights rather than refusing to come to work.

A surprising number of small businesses are still unaware of the FFCRA law.

With the tourism and hotel industry about to restart,
those of you who are registered in workplaces with less than 500 employees
please read the following information just in case.
Please share this information with those around you.
↓
https://www.dol.gov/agencies/whd/pandemic/ffcra-employee-paid-leave?fbclid=IwAR3UHua2pXD_z4ax_LFU-aFa0sGg9Qn6VjSIQJbcfRbNuJMJ9BpcuihRKdw

This FFCRA Act ends December 31, but if it is locked down again, it may be extended, so please keep checking back for the official announcement from the Department of Labor.

• sunset
• mail
• 2020/10/20 (Tue) 10:14
• Report

Before you apply for PEUC, please read this timeline-style explanation of what happens if your account balance is lower than your WBA, and compare your account balance to your WBA.


October 18 （ Sunday ） Account balance is $48 as of Sunday WBA is $648 All applications before 10/10 deadline have been "Processed"
↓
Claim a 10/17 deadline Certification Application
↓
Application status for 10/17 closing shows "Pending", "Disqualified" or "Cancelled"
↓
The account balance section shows ① or ② will appear

① Your benefit year ends ●/●/2021. As of ●/●/2020 you have been paid $ ●●●●● and have a balance of $ 0 available.

② The maximum benefits on your claim have been exhausted.

↓
Apply for PEUC
↓
Status for closing 10/17 is "Processed" and $48 will be credited
↓
Claim a Certification Application continues weekly
↓
PEUC Approval
↓
$600 remaining for 10/17 closing is credited


Only part of WBA as above. （ ＝ Account balance before PEUC application ） If it was not credited, please wait until PEUC approval.

If the rest of your WBA has not been deposited after one week after PEUC approval, please contact the UI office directly as there may be a system error.

• sunset
• mail
• 2020/10/20 (Tue) 10:37
• Report

If the WBA has changed between before and after the PEUC application and approval, the adjustment will be indicated in the "Details" section of the Claim Inquiry as follows.
↓
Payment Adjustment

For a detailed explanation of how the adjustment was made, please review the PEUC approval letter that will be mailed to your home.

• sunset
• mail
• 2020/10/21 (Wed) 09:18
• Report

System Error in Reactivation

We have received progress reports from people who had system errors in Reactivate a Claim application, and we share them with you.

If a system error occurs, the following question message will appear with the Alert display.
↓
You have not filed a claim certification for the previous week(s). Do you wish to file your Claim Certification or continue the Reactivate Claim process?

If this question appears, do not answer it and leave it. Then immediately email your Reactivation request to the UI office with a detailed explanation of what you would like to change and how.

[Sample explanation]
1 ） Reason: Report a separation with employer
2 ） Company Name: Aloha Co. Hired As: Full time
4 ） Last Day Worked: 10/21/2020
5 ） Seperation Reason: Laid off lack of work
6 ） Your name, your Social Security Number, Address, Phone Number, Email Address

If you try to apply for Reactivate a Claim again after the next day when the Alert is displayed, the Alert will disappear and you will be able to apply for the claim. If the Alert message disappears on the next day, the application can be submitted. The Alert message may disappear immediately or after a week.

If the Alert message does not disappear after a week and you are still unable to apply for Reactivate a Claim, please call the UI office.

• レインボー
• 2020/10/21 (Wed) 14:26
• Report
• Delete

Dear sunset

Thank you so much for always writing clearly and in Japanese regarding the unemployment insurance extension.

I was contacted by UI and my PEUC was successfully approved thanks to your thorough reading of this topic.

10 ／ 10 minutes were not able to clam, so I sent an email to the following three places and to my surprise I heard from them the next day.
dlir.ui.oahu@hawaii.gov
dlir.ui.backdate@hawaii.gov
dlir.ui.languageassistance@hawaii.gov

#73 this topic. If I had not read it, I would have been at a loss as to what to do on 10/10.

I just wanted to write and say thank you to sunset. Thank you so much.

• sunset
• mail
• 2020/10/22 (Thu) 00:10
• Report

Rainbow,

Congratulations on your PEUC approval ！

Thank you for sharing the email address you sent to the UI office. If you can't get through to the phone easily, you shouldn't give up on email either.

#73 has been the most frequently occurring case.

Thanks for your help.

• Lala
• 2020/10/22 (Thu) 10:38
• Report

Rainbow

Congratulations on your PEUC approval ❗ ️
I would appreciate it if you could share ？ when you applied and when you were approved.
I applied for PEUC on 10/6 and still haven't received any response, so I'm getting a little nervous 😓.

• レインボー
• 2020/10/22 (Thu) 14:32
• Report
• Delete

Dear Lala

Thank you.
I submitted my application on 10/14, emailed on 10/19 requesting correction of the error, and received a phone call from UI on 10/20 that the error had been corrected, and at that time I was also approved.

• Lala
• 2020/10/23 (Fri) 12:13
• Report

Dear Rainbow

Thank you for your reply.
I'm really glad you got a quick approval.
I would appreciate it if you could answer one more question. ？
I just wanted to know if there was any way I could get an area code for Hawaii. However, I heard on some message board that UI calls sometimes come from out of state, and I am afraid that I may have failed to answer ？.
It would be helpful if you could tell me about that.

• カパフル
• mail
• 2020/10/23 (Fri) 16:47
• Report

I was having trouble getting my PUEC approved and came across the Vivinavi message board.
I would like to discuss this with you all. I have written my situation and actions in chronological order below.

September 27 （ Sunday ） Account balance is $290 as of Sunday WBA is $648 All applications before 9/20 deadline have been "Processed"
↓
9/27 Claim a Certification Application
↓
9/29 9/26 Closing Application Status becomes "Processed"
↓
9/29 Account Balance section becomes
The maximum As of ●/● /2020 you have been paid $ ●●.

↓
9/29 Apply for PEUC
↓
9/29 Receive confirmation email
"Your application for Pandemic Emergency Your confirmation number is ●●●●●●●●-●●●●."
↓
9/30 The remaining $290 from the 9/26 deadline will be credited
↓
After the 10/3 deadline （ 10/3, 10/10, 10/17 ） Claim a Certification Continue to file weekly
↓
Currently （ 10/23 ） also no PEUC approved
↓
Claim Inquiry screen shows the following.

Payments will generally be available three business days after the processed date,

Claim: 09/27/2020 - 12/29/2020
Week Ending Date: Current Status: Date Amount Details
10/17/2020 PENDING (Blank) Details
10/10/2020 PENDING (Blank) Details
10/03/2020 PENDING (Blank) Details

The benefit year ends 12/29/2020 and is pending the monetary determination.

Should I contact the UI office directly in such a case ？
? I would appreciate it if someone could give me some advice.
Thank you very much.

• mai
• mail
• 2020/10/23 (Fri) 17:49
• Report

Dear Lala

I know you are very worried, so I just wanted to say a few words.
All three of us are still pending.

Please be assured that Lala is not the only one.

• sunset
• mail
• 2020/10/23 (Fri) 20:56
• Report

Lala,

I'm sure Rainbow will answer your question, but I would like to add something.

First of all, please call the UI office to urge them to do so, since two weeks have passed since your PEUC application on October 6.

By the way, the UI office will not call you if you have not requested an amendment. Also, they will not call to notify you of PEUC approval. You will see the new account balance on the display to confirm PEUC approval.

Just an FYI for future reference.
↓
The UI office may call you at a blocked number, so I recommend taking any phone number while you are supposed to wait for a call, but if you want to be sure the caller is really a UI staff member, you can ask "How much is my WBA is ？?". A UI staff person who has data on all applicants will be able to answer you right away.

• sunset
• mail
• 2020/10/23 (Fri) 21:04
• Report

Kapahulu,

I read your letter and there is no need to backdate and no system error, so overall there is no problem.

Since it has been more than 2 weeks since your PEUC application on Sept 29, you should call the UI office and ask for PEUC approval.

If PEUC approval is granted, the $358 deposit due 9/26 will be received and the pending Claim a Certification application will eventually be "processed".

By the way, you don't need to worry about this as this is always shown from the time of account registration.
↓
Payments will generally be available three business days after the processed date, Payments are not transmitted on State, Federal, banking holidays or weekends.

• sunset
• mail
• 2020/10/23 (Fri) 21:15
• Report

MAI,

I was very impressed with MAI, who also shared information with us last time, and was wondering if you and your colleagues have been successfully approved since then.

Since two weeks have passed since the PEUC application, it seems like it would be a good idea to call the UI office and urge them to approve the PEUC.

• カパフル
• mail
• 2020/10/23 (Fri) 21:17
• Report

Dear Sunset

Thank you for your valuable advice ！

I was worried that the deposits would stop at this point
I am a little relieved.

I will call the UI office right away.

Thank you so much for your time ！.

• sunset
• mail
• 2020/10/23 (Fri) 21:34
• Report

To those who have been pending PEUC applications for more than 2 weeks

I am sharing again what I shared on October 12 at 2:05 p.m. Here is the message from the UI office.

↓
"If your PEUC application is still pending after two weeks, please contact the UI office or call center. The staff member who receives your call will give you a ticket to the examiner to expedite approval."

It is supposed to take 2-4 weeks for PEUC approval, but those who are busy with daily payments are advised to call the UI office or call center after 2 weeks to request approval. Keep calling.

UI office and call center phone numbers:
http://labor.hawaii.gov/ui/contact/
↑
Call center phone numbers were added.

• mai
• mail
• 2020/10/23 (Fri) 22:54
• Report

Mr. SUNSET

It has been a while. Thank you very much. I understand. I will wait a little longer and if it is not approved, I will make a phone call.

By the way, since I applied for PEUC, only ＄ 300 of my weekly LWA is transferred, so it seems I am not forgotten with my colleagues who applied for PEUC on the same day with me.

Well, only ＄ 300 will be transferred, but I have a restaurant card, so I won't starve to death. What a story!

• Lala
• 2020/10/24 (Sat) 07:59
• Report

mai

thank you😊
my friends around me have not been approved yet, so I was going to wait patiently, but when I saw your post saying you were approved and transferred, I was a little worried that something was wrong ？.

sunset

Thank you for everything.
Actually, I sent one email to the UI around 10/20, two weeks past.
No response so far, but I will try my best to call them from today.
I will share any further developments here 😊.

• sunset
• mail
• 2020/10/24 (Sat) 11:21
• Report

Kapahulu,
I'm glad to hear that some of your anxiety is gone. Hats off to you for explaining the situation in a way that is easy for anyone to understand.

mai,
LWA was long overdue for the second time, PEUC was jammed, and the restaurant card had its own quirks.

Lala,
People who send me progress reports by personal e-mail tell me that it is easier to get through to the call center than during the peak PEUC application season.

• レインボー
• 2020/10/24 (Sat) 15:34
• Report
• Delete

Dear Lala

Sorry for the late reply.
In my case, I was calling from Hawaii Hilo. The number was 808-974-4095.

• sunset
• mail
• 2020/10/25 (Sun) 11:13
• Report

Every Sunday is very busy and many people are waiting to log in.

If you have successfully completed your application, please click on the square in the upper right corner of the page and click the "Logout" button before closing the page.

Then one person waiting for his/her turn to log in can enter the UI system.

We appreciate your cooperation.

• kai
• 2020/10/25 (Sun) 13:05
• Report
• Delete

Excuse me. I have a question.

I applied for PEUC on Oct 13th and received confirmation number, and I was able to file a claim for Oct 17th.
I received a pending status and was in the process of requesting a backdate for October 10 via email.
When I logged in last night, all PEUC records were gone and UI records were displayed.
Everything is gone as if we are back to the situation before we applied for PEUC.

Has anyone else had this situation ？
I am worried because I don't think all records disappear like this even in case of regression.
I don't think it is a good idea to reapply to PEUC since it has been confirmed once.
I am preparing to contact UI, but if anyone has had a similar situation, please let me know.

• sunset
• mail
• 2020/10/25 (Sun) 13:19
• Report

It has been a while since I have shared a new case study with you, so I share it below.

When the system automatically switches to Bi-weekly application 3 weeks after PEUC application, all Claim a Certificatio applications for the 3 weeks after PEUC application disappear and only Claim a Certification applications before PEUC application are shown. If all the Claim a Certificatio applications for the last 3 weeks after the PEUC application are deleted and only the Claim a Certification application before the PEUC application is displayed, it is a system error on the UI office side.

Please note that the call center will respond to such a case by saying, "You are not allowed to apply for PEUC, please take your application to the Appeal office when you receive the UI Denial Letter. However, the person was able to avoid the UI denial by contacting the examiner and having the system error corrected directly.

If you receive the above response from the call center, please do not take it personally and request the call center to call you back so that you can speak to the Examiner directly.

*If you just switched to a Bi-weekly application, no problem.

• Lala
• 2020/10/25 (Sun) 19:45
• Report

Dear Rainbow

Thank you for your reply😊.

• mai
• mail
• 2020/10/26 (Mon) 08:39
• Report

I made a PEUC application on October 7 and it is pending, so I tried to call this morning to urge them, but I have called almost 50 times from both landline and cell phone at the same time

totaling 100 times to various numbers at random, but no connection at all.

How long have you all been able to connect your calls ？

A friend of mine called almost 500 times total in 3 days and was connected on the 3rd day.

I just want to know the probability, please let me know if your call was connected.

• mai
• mail
• 2020/10/26 (Mon) 12:10
• Report

Sorry for the trouble. It is now connected.

It took about 30 times to connect. I checked my account and it is still pending, but I will let you know if something changes.

• sunset
• mail
• 2020/10/26 (Mon) 12:20
• Report

mai,

I am so glad we connected.

• sunset
• mail
• 2020/10/26 (Mon) 12:23
• Report

kai,

I will respond below.

I logged in last night and all PEUC records were gone and UI records were showing up, all gone as if we were back to where we were before we applied for PEUC.
↓
It will reappear in a few days as it is being systematically backed up on the UI office side. If it does not reappear after a week, please call the UI office as a system error may have occurred during the process.

However, if you apply for PEUC before your account balance is zero or exhausted, your record will be deleted in the same way. In this case, you will also receive a PEUC rejection letter in the mail. If you have applied for PEUC before your account balance is zero or exhausted, you must call the UI office immediately.

If you had applied for PEUC after it had reached zero or exhausted, you can simply wait and see if it reappears.

• kai
• 2020/10/26 (Mon) 12:49
• Report

Sunset,

Thank you for your thoughtful response.
I've zeroed in and applied for PEUC, so I'll keep waiting and hope it moves in the right direction.

I appreciate your kind response.

• sunset
• mail
• 2020/10/27 (Tue) 09:45
• Report

As companies are gradually reopening, we are seeing many companies （ urging people to come to work using vague and unclear phrases ） especially small and medium-sized companies .

We have seen various cases, and the phrasing is really not clear even if a third party listens.

Without really understanding the true meaning of the phrasing, companies seem to misinterpret it as "refusal to come to work" and report labor to the employee when they respond to the company with reasons such as "I will not work now," "I am still afraid of infection," or "It is difficult to coordinate that day with my overtime job.

This lack of communication between companies and employees causes too many problems.

If a company refuses to correct a labor report, there is a means to apply for an Appeal, but it can take up to three months at the earliest to be called on the Appeal order waiting list, and six months at the latest. Of course, unemployment insurance will not be paid until the Appeal review is approved.

To avoid the above situation, we recommend that you communicate with your workplace on a regular basis and reconfirm with the company in clear language, asking "Is this an order to come to work ？ and what day should I start work ？?

We would like to reiterate that refusing to come to work will completely invalidate your unemployment insurance. Please be careful.

• Kumiu
• 2020/10/27 (Tue) 16:40
• Report

When I applied for PEUC because my balance was zero today, I found that the dates of employment and last date of employment on the last Initial Application were different, so I selected "Yes" and

↓
You have not filed a claim certification for previous week(s). Do you wish to file your Claim Certification or continue the Reactivate Claim process? ？" I chose "Yes" without thinking and received a Confirmation email from Hawaii Lost Wages Assistance Program.
I am having trouble understanding what is going on. What should I do ？?

• sunset
• mail
• 2020/10/27 (Tue) 17:21
• Report

Kumiu,

I think there was a system error similar to what alohacat wrote on Oct 10, 3:19pm and I wrote on Oct 15, 7:55pm. You might try calling the UI office to see if your PEUC application is in order. Please look through this thread for various examples of what could happen in the future.

• カパフル
• mail
• 2020/10/28 (Wed) 00:28
• Report

Dear Sunset
Thank you so much for your valuable advice the other day.
I called the UI call center today and was able to speak with a staff member
I am writing to you in the hope that this will be helpful to you.

around 10 am call center （ call toll free ）
*tried alternating calls to two phone numbers
*went to ringing after about 10 times, just wait

10 am Around 30 minutes UI staff answers
*Answers identification questions, then tells them of PEUC approval request
*After "please wait a moment", waits 10 minutes
*Answers "your PEUC approval will be in the Next Quarter"
*Since we are not on the same page, I ask, "Can you please call me back
to speak with an Examiner ？"
*"The Examiner is busy and cannot call you back"
*"We are sorry, but we have to wait a few minutes. Can you tell me how many days until approval ？"
*Wait 10 minutes after "Please wait a moment"
*"There are about 10 people in line to ask questions to the Examiner right now
Please wait a little longer. Wait about 15 minutes after
*Then, after "Please wait a little longer" several times
"Thank you for your patience, we are waiting. You have been approved ！"

About 1 hour from the time the call is connected to the end of the conversation.
The physical conversation lasted about 5 minutes. The rest of the time was just waiting.
I expected some of this, so I put the phone on speakerphone while I waited
and handled other business.
In my case, from the time I started to end the call
it took about an hour and a half.
By the way, I checked the UI site at about 10:30 PM today and it is still Pending.
I was approved over the phone but will be checking daily until it is Processed under "Claim Inquiry".
I hope this helps everyone.

• sunset
• mail
• 2020/10/28 (Wed) 07:20
• Report

Mr. Kapahulu,

Thank you for sharing your valuable information and for your kindness ！

After all, after applying for PEUC, we should not sit and wait, but call them after 2 weeks to inquire. And I felt it was important not to back down.

Now, there are more people who are waiting for approval for a long time, so I think many people will get a hint from reading Kapahulu's share about how to respond to the temporary staff at the call center.

• Kumiu
• 2020/10/29 (Thu) 16:18
• Report

I wrote to you on 10/27 and would like to discuss this again.
10/27 confirmed that the balance was 0 and applied for PEUC.
After 5 questions, when the Initial Application was displayed, the Start date and End date were off by one day, and all the questions were blank
I selected "Yes" and the following message was displayed
↓
You Do you wish to file your Claim certification
or continue the reactivateclaim process?

I did not choose and went back （ I was affected by LWA COVID-19 or ？ question ） I chose "Yes".
Confirmation email is received for both PEUC and LWA. I went to "Reactivate a claim" on the login screen and selected "Continue Reactivate Claim Process".
I looked at all the options, but could not figure out which one to select to proceed.
Can anyone please help me ？
Thank you.

• sunset
• mail
• 2020/10/29 (Thu) 18:03
• Report

Kumiu,

I responded next to where Kumiu wrote, please scroll down the thread to find it. Please call the UI office and have them correct it.

• wish
• mail
• 2020/10/29 (Thu) 19:01
• Report
• Delete

Today I called UI and was connected and asked if I needed an interpreter ？ and asked for a Japanese interpreter.
I have never been asked this question in the past two calls, but they seem to have an interpreter service.
If you are not comfortable with English like me, you should ask for an interpreter.

• sunset
• mail
• 2020/10/30 (Fri) 09:35
• Report

WISH,

Thank you for sharing your valuable information ！

WISH was working hard and I am so glad the call went through.

I see that UI offices these days are ready to provide interpretation services immediately. This will make people who are not confident in English or who are worried about complicated explanations in English feel comfortable to call us.

• ちゃちゃ
• mail
• 2020/10/30 (Fri) 18:15
• Report

Dear Sunset

Hello.
Thank you for all the useful information.
By the way, I would like to make a request that the EB20 information should be in a separate topic so that I can easily find the information I need when I review it later.

• sunset
• mail
• 2020/10/30 (Fri) 18:42
• Report

Chacha

Thanks for the suggestion.

There is not much new sharing about EB20 as it is almost the same pattern as PEUC.

Therefore, I will only leave the sharing about the Eligibility Review for EB20 and will close my post for now.

I will delete anything not related to PEUC or EB20.

Thank you for your understanding.

• Malo
• mail
• 2020/10/30 (Fri) 20:21
• Report

Dear Sunset

I would like to ask you a question.

I have applied for PEUC for my main job （ full time ） and my second job （ part time ） for 4 days a month.
So my second job will resume at the end of November.
I am at risk to resume my side job because my health insurance from my day job has expired.
If I voluntarily leave my side job under these circumstances, will it affect my unemployment insurance benefits ？

I would be grateful if you could advise me.

• sunset
• mail
• 2020/10/30 (Fri) 21:01
• Report

Malo,

The most likely reason for voluntary resignation and unemployment insurance approval is power harassment and sexual harassment.

Voluntary resignation due to fear of corona infection is not allowed. If a cluster has occurred, it seems to be on a case-by-case basis.

The UI office is really tough to deal with and will completely void unemployment insurance just for voluntary resignation from a second job.

If your day job is not resuming for the time being and you are really worried about infection from your side job, you may want to look for health insurance based on Acoaco's information in the "health insurance" topic.

• river
• 2020/10/30 (Fri) 23:53
• Report
• Delete

Dear sunset

Thank you for all the useful information you provide.

I also applied for PEUC this week as my account was zeroed out
"Your application has been submitted and will be reviewed. You will receive an email once "Your application has been submitted and will be reviewed.
But you have not received an email with a confirmation number.
Will I receive an email soon ？?

• Malo
• 2020/10/31 (Sat) 00:01
• Report

Mr. Sunset

Thank you very much for your kind explanation.

I will resume my job at the end of November, even if it is only a side job.

Thank you very much.

• sunset
• mail
• 2020/10/31 (Sat) 06:41
• Report

RIVER, Usually you will receive it the same day you apply. It is a system error, so please contact the UI office to make sure your application is complete.

• river
• 2020/10/31 (Sat) 09:07
• Report
• Delete

Dear sunset

Thank you for your guidance.
I will inquire.

• Rainbow
• 2020/10/31 (Sat) 13:50
• Report

Please let me know if you know of any.
I am receiving UI. If I start my own business in this, will my unemployment insurance end ？?

• sunset
• mail
• 2020/10/31 (Sat) 20:39
• Report

Rainbow,

We have no examples of UI recipients starting new private businesses at this time. Therefore, we have no information at all about what will happen to their unemployment insurance.

This is true for everyone, but any sensitive advice that could lead to a complete voiding of unemployment insurance should be checked directly with the UI office.

Voluntary resignation, refusal to work, out-of-state moves, and sole proprietorships can affect your unemployment insurance, and if you do not check with the UI office well in advance, your PEUC and EB20 will be lost.

The UI office makes the final decision.

• sunset
• mail
• 2020/10/31 (Sat) 20:48
• Report

PEUC Unemployment Benefit Periods

The new unemployment benefit periods that will appear after filing a PEUC application are as follows.
↓
"▼ ●●/●●/2020 - 12/29/2020"

If other dates are displayed, such as March 21, 2021 instead of December 29, 2020, it is a system error on the UI office side.

Even if another date is displayed, try waiting until PEUC approval is granted and the new account balance is displayed. If it does not show up again on December 29, 2020, call the UI office to have it corrected.

• sunset
• mail
• 2020/10/31 (Sat) 20:52
• Report

For Bi-weekly applicants

Two tips were shared about PEUC application and are noted below, even those who have completed PEUC approval are encouraged to read them in preparation for EB20.

（ 1 ） If you only have a one-week account balance before applying for PEUC, please apply for a weekly Claim a Certification instead of bi-weekly. If you do so, your application status will be "processed" earlier compared to bi-weekly.

（ 2 ） After applying for PEUC, please apply weekly until the status is automatically switched to bi-weekly. Then your application status will be "processed" earlier.

The trick seems to be to apply weekly "just before" and "just after" applying for PEUC.

• river
• 2020/11/02 (Mon) 12:10
• Report
• Delete

Sunset

I made the inquiry you gave me, but the first time I was told 'wait 14 days' and the second time I was told 'some people are early, some are late'
.
Maybe it is not always the same day. I'll wait 14 days.

• sunset
• mail
• 2020/11/02 (Mon) 13:17
• Report

RIVER, Thank you for telling me. Perhaps the UI office is not only talking about the confirmation number, but also about the approval. I am very glad that I was able to confirm this in person, because there are surprisingly many cases where PEUC applications were not filed without receiving a confirmation number.

• MOO
• 2020/11/03 (Tue) 20:34
• Report

My UI ran out at the end of September and I applied for PEUC at the beginning of October, but it never went through, so I finally called last week and submitted my application
The operator told me to wait a while, and it's been about a week now and there has been no change on the website
I've been out of UI for over a month now. ・ ・ ・
The state government is talking about the EB20 program, but I really wish they would do something about the current system ！ ！ rather than that
. Sorry, I'm so anxious I had to post this here.

• sunset
• mail
• 2020/11/03 (Tue) 21:33
• Report

MOO,
The locos are in the same situation. One of them shared with us a letter that he wrote directly to the Hawaiian government. He has also agreed to share it here and said that no one is alone.

To those of you who have been waiting almost a month for PEUC approval
please read the letter.
↓

Governor Ige:

I'm writing in response to my friends who are in limbo during the transition from UI to PEUC. We repeatedly hear to wait 21 business days for your claim to be processed, and to call the call center after the 21 days, and when you call you are told your claim We repeatedly hear to wait 21 business days for your claim to be processed, and to call the call center after the 21 days, and when you call you are told your claim is being escalated and you have to wait another 14 business days and if your claim is not cleared in 14 business days to call back. The call center seems to only be able to tell people "be patient" and "wait" it seems like a waste of CARES money. Why aren't the call center individuals trained to be able to do more? To make matters worse, many call center reps are VERY rude. I understand that almost everyone fell off UI and filed for PEUC at the same time- why wasn't this anticipated and with a plan set in place? March was understandable- we were blind March was understandable- we were blind sighted; but for PEUC this is the second wave- we should have learned, anticipated, and adjusted. 100 Claim Examiners were brought on a month after the majority fell of UI- and we were blinded. The majority fell of UI- and we are told they are focusing on those outstanding claims from March (which they should be) but who is filtering through PEUC? You have to understand that some people are going 5 weeks without any income, have just heard they are permanently laid off, and are potentially still waiting for housing assistance. There needs to be more leadership at DLIR and better communication to those who are playing the waiting game.

Sincerely,
A concerned citizen


It is important that each of you speak up so that EB20 does not become another PEUC. Please let us know how much trouble you are in, and what you can do to improve the situation. If many voices are gathered, I think the Hawaiian government will take this seriously.
↓
https://governor.hawaii.gov/contact-us/contact-the-governor/

• MOO
• 2020/11/03 (Tue) 23:12
• Report

Sunset

Thank you for your comment, I was able to read the letter you shared with me and think that yes, yes ！ you are right ！ ！.
It seems to describe exactly how I feel, and it made me feel a little better to know that I am not alone.
It is easy to lose perspective when you are in pain or troubled....
I would like to appeal not only to Contact the Governor, but also to various media once the election is settled!

• sunset
• mail
• 2020/11/04 (Wed) 21:09
• Report

MOO,
I hope EB20 does not become like PEUC. It has become a substantial problem and I think it will indeed be reviewed. It might be a good idea to tell the legislators.

One case I have seen that I felt was terrible was a black company that was supposed to be dismissed due to Corona impact but made a voluntary resignation a labor report without permission and lied to inquiries from the UI office （ The company then suddenly closed ） as if to escape. All of the employees of the company have been waiting for months for an appeal, and until the appeal is approved, they have no unemployment insurance and cannot even apply for PEUC.

I wanted to share this with you to let you know that you are not alone in your concerns about unemployment insurance.

• mai
• mail
• 2020/11/04 (Wed) 22:01
• Report

sunset san

mai. Thank you very much for your help. As usual, I applied for PEUC on October 7, called for a reminder on October 26, but it is still pending.


New question. I have been laid off temporarily, but soon I will be laid off completely. If so, do I need to reapply for unemployment insurance ？


or do I just file weekly and change the "still employed" to no, which I had previously set to yes ？?

If you know, please let me know. Please let me know.

• sunset
• mail
• 2020/11/05 (Thu) 13:19
• Report

MAI,

I did not expect such a long delay or system error with PEUC, which was supposed to be as simple as a click. I heard that there are so many people who have been completely laid off from their jobs this fall due to the long shutdown, so for the sake of others who read this thread, I will describe the details of the Reactivation process and points to keep in mind.


[Furlough Temporary Dismissal → Laid off Full Dismissal]

Example: If you were completely laid off from your full time job on Thursday, November 5 （ ） at Aloha Co.
On Sunday （ November 8 ） of the week of your total layoff, file a Claim a Certification
↓
Claim a Certification application, stating "Are you still employed with Aloha Co.,Ltd.?" Answer "NO" to the question. Then enter the date of complete termination and select "Laid off due to lack of work". If there is a section for hours worked and earnings, enter "0 hours" and "0 earnings"
↓
Confirmation number will be emailed
↓
Next day Monday （ November 9 ） to Saturday （ November 14 ） Apply for Reactivate a Claim
↓
Report "A separation with employer" on the Reactivate a Claim application
↓
A few days after applying for Reactivate a Claim, press submit on the Claim a Certification or Reactivate a Claim application. If the information of the workplace that resulted in the complete dismissal is successfully deleted, it is OK


（ Note 1 ）
Due to system errors, please do not submit the Claim a Certification application and the Reactivate a Claim application at the same time. Do not submit a Claim a Certification application and a Reactivate a Claim application on the same day, as a system error may occur. Please apply for Reactivate a Claim on or after the day following the day you apply for Claim a Certification.

（ Note 2 ）
Surprisingly, there are many cases where the pending process takes a long time because the date of termination reported by the workplace and the date of termination reported by the applicant differ. Please reconfirm the official termination date with the workplace before submitting your application.

（ Note 3 ）
Due to the time required for the UI office to verify the complete termination report from the workplace, the processing time for Claim a Certification applications can be up to 10 days or 3 weeks.

（ Note 4 ）
If you have two or more jobs and are terminated from one of them, there is a high probability that the old UI system will not automatically read your claim and you will get a system error. This happens at a high rate. If you receive an error message immediately after submitting a Reactivate a Claim request, please contact the UI office by email or phone with the following request: "I received an error message and would like to request a Reactivation.
（ A ） Reason: Report a separation with employer
（ B ） Company Name: Aloha Co. Hired As: Full time
（ D ） Last Day Worked: 11/5/2020
（ E ） Separation Reason: Laid off lack of work
（ F ） Your name, last 4 digits of your social security number, address, phone number and email address when you registered your account

（ Note 5 ）
If you receive an error message on your Reactivate a Claim application The UI system cannot fix the problem, so please ask the UI office to fix it for you.

（ Note 6 ）
If "Error 401" or "Error 403" is displayed, please restart your PC/phone and try to log in again several times.

• mai
• mail
• 2020/11/05 (Thu) 14:36
• Report

sunset san

Thanks for your quick response. It is really helpful. I printed it out as soon as possible, so when that day comes, I have until November 13,


November 15 to apply for Claim a Certification, right? I will try to do it with the answers I got today. I am very nervous.


If possible, I hope it will be after PEUC payment starts smoothly. I was thinking, because I didn't want to make it as complicated as possible, but I feel like the more complicated it gets


the slower and slower it gets to get paid for that. It's kind of depressing.


I was so depressed that I bought strawberry shortcake and Mont Blanc at Palme d'Or with my restaurant card.　It made me a little happy.


I will report back. Thank you for everything. I appreciate it.

• kumiu
• 2020/11/05 (Thu) 16:54
• Report

Sunset san

Thanks for your help.
I have just noticed that my File a Claim Certification has been different from my colleagues.

I am in temporary layoff status, but there is no Are you still employed with ～ ？ question, but a Did you look for a Job?


I have selected Still Emploved during inital application （ I have had to redo the status several times due to errors ）
I contacted the Ui office today to correct the Start Date and
I was told that they can neither confirm nor correct the information, and that I should wait for the PEUC Letter to arrive to confirm the information.
I explained the situation and asked several times, but they insisted that they could not confirm it.

I wonder if it is possible to check my inital application ？
I am worried that I may have chosen a place that is not Still Emploved.
If you could please let me know ？

Thank you.

• Moco
• 2020/11/05 (Thu) 17:42
• Report
• Delete

Sunset
Thank you for sharing this valuable information.
I too have been PENDING for a long time and at that time I called the UI office 1000 times not knowing that there was such a place to exchange information.
I am currently receiving unemployment insurance with no problems
I have resumed work only one or two days a week this week. I am still receiving less than my weekly benefits, so I would like to continue to file a claim for unemployment insurance, but do I need to reactivate my claim ？ or can I just answer the weekly claim question with how much I received ？
If so, which claim should I file? ？ when should I reactivate claim when I start working or when I get paid ？
if you know ？ please let me know.

• sunset
• mail
• 2020/11/05 (Thu) 18:41
• Report

mai,

I have never had a case where PEUC took more than 2 months, so you are almost there. as soon as you get your PEUC approved and your workplace submits your report without delay, your reactivation will be on track.

Now that you have received your restaurant card, you should keep on eating what you feel like eating ！ to refresh yourself. mai's comment made me think of eating autumn Mont Blanc too ٩٩̅.

• sunset
• mail
• 2020/11/05 (Thu) 18:58
• Report

kumiu,

I am in temporary layoff status, but there is no Are you still employed with ～ ？ question, but a Did you look for a Job?
↓
People around me have told me that the same question came up with temporary layoff, so it is probably due to the old UI system. If you have been getting paid smoothly so far, I think you should be fine.

I have selected Still Employed on inital application （ I have had to redo the status several times due to errors ）
↓
as Still Employed If you received the confirmation number by email right after you applied for Initial Application, it is OK. If there is an error, you did not receive the confirmation number.

I contacted the Ui office today and asked them to confirm the contents of my initial application including the correction of Start Date and End Date, but they told me that they cannot confirm or correct them and that I should wait for the PEUC Letter to arrive. I explained the situation and asked several times, but they insisted that they could not confirm it.
↓
The person who answered the phone was probably not an examiner but a temporary staff at the call center. You have no choice but to wait for PEUC approval.

I wonder if it is possible to check my inital application ？ I am worried that maybe I have chosen a place that is not Still Employed.
↓
The UI system cannot confirm this. If you are really worried, please call the Honolulu office （ ） if you live in Honolulu and ask to be connected to an examiner, not the call center, after your PEUC is approved.

• kumiu
• 2020/11/05 (Thu) 19:41
• Report

sunset san

Thank you for your prompt reply.
Thank you for your detailed answer, it was very helpful and easy to understand.
Once the PEUC is approved, I will check with the Honolulu office to be sure.

Thank you so much.

• Moco
• mail
• 2020/11/05 (Thu) 19:51
• Report
• Delete

Sunset
Thank you for always sharing valuable information. I used to call the UI office
over 1,000 times with a continuous PENDING. Now I am receiving my benefits without any problem, but this week I started working again 2-3 days a week. However, my income is still less than what I receive each week, so I would like to continue to file for unemployment insurance ？ Do I still need to Reactivate in this case ？ or can I just enter how much I worked in the weekly claim questions? and if I need to Reactivate, when should I do so ？ as soon as I work or when my salary comes into the bank ？
if you know, please let me know ？
Thank you very much.

• sunset
• mail
• 2020/11/06 (Fri) 17:07
• Report

Moco,

I will share the following.
↓

[Furlough Temporary Dismissal → Partial Claim Time Short]

Just enter your actual hours worked and earnings on the Claim a Certication application on Sunday of the week worked and Reactivate a You do not need to apply for a Reactivate a Claim.


（ Note 1 ）
Surprisingly, there are many small businesses and sole proprietors who are not familiar with short time labor reports, and there are many happenings where the labor reports of each workplace and applicant differ.

If you find that the workplace does not seem to be familiar with labor reports, immediately after filing a Claim a Certification application, you may be asked to submit the following statement: "For the period from Sunday （ to Saturday （ ） of the month of ●●●●●, I would like to request the following We recommend that you share and report to your workplace that you have entered "● hours of actual work and ● dollars".

（ Note 2 ）
Due to the old UI system until this summer, if you are changing from a "temporary layoff" to a "shorter hours" at the same place of employment, you will have to answer "Did you start working for any and enter the same workplace information, and then apply for Reactivate a Claim.

• sunset
• mail
• 2020/11/06 (Fri) 17:12
• Report

We have reconfirmed with the person responsible for detailing the severance payments received by UI beneficiaries and share them below.
↓

[Severance Pay]

If the severance pay was paid after the date of complete termination of employment, there is no need to file a Claim a Certification for the severance pay at all.

If the payment was made prior to the date of complete termination of employment, you must apply.

So we strongly recommend that you ask your workplace early to set the severance payment date to a date after your full termination date.

（ Addendum ）
After reading the above, I realized for the first time that I had inadvertently filed a Claim a Certification for severance pay paid after my full termination date and was "Disqualified" beyond my WBA. Please contact the UI office via email or fax to request payment, including the following

（ 1 ） Copy of dated complete termination letter from workplace
（ 2 ） Copy of letter of severance pay notice from workplace
（ 3 ） Copy of dated bankbook showing severance pay
（ 4 ） Screenshot of the breakdown of the week you became "Disqualified"
（ 5 ） Your name, last four digits of your social security number, address, phone number and email address when you registered your account

• sunset
• mail
• 2020/11/06 (Fri) 17:17
• Report

About Vivinavi User Registration

If you write a comment without user registration, it seems that Vivinavi has an approval system, and your comment will be hidden until it is approved, so that only you can read it.

If people want to ask questions or comment in a timely manner, we recommend that they register as a user before writing.

• Moco
• mail
• 2020/11/06 (Fri) 20:26
• Report
• Delete

Sunset

Thank you for your reply.
I really appreciate you creating such an information square.
I will report to the company as soon as possible about the hours I worked.

• sunset
• mail
• 2020/11/06 (Fri) 20:41
• Report

To those who are waiting for PEUC approval

There is a new share about the status indication on Claim a Certification application, I share it below.

If the "Pending" indication that has been there for a long time disappears and everything changes to "Filed", it means that PEUC approval is near （ as early as the next day or as late as within a week ）.

When PEUC approval is granted, the status will change from "Filed" to "Processed".

• sunset
• mail
• 2020/11/07 (Sat) 08:39
• Report

Official tweet from the UI office on the reasons for the delay in PEUC approval review shared below.
↓
Biggest reason for delay in PEUC processing: unreported income&unreported employment. The director in charge through the UI office interpreted that the delay is not due to the high volume of PEUC applications, but because the initial application is carefully scrutinized to determine if there is any unreported information about employment history, salary or wages from previous or current jobs, or overpayment of unemployment insurance by the hiring company or the applicant. They do this because they are scrutinizing the application carefully.

Those who have had many job changes, bonuses, paychecks, retirement benefits, etc., those who have a sole proprietorship on the side, and those who would have been eligible for PUA rather than UI will likely have a particularly lengthy PEUC review process.

It is only a matter of why the review is taking longer for each person. Let's just wait for approval.

I spoke with the person in charge, and he said that EB20 will be scrutinized more closely than PEUC, and the criteria for rejection ・ will be a bit tougher.

• alohahaloaaa
• mail
• 2020/11/08 (Sun) 20:32
• Report
• Delete

Nice to meet you, my name is rie.
I would like to discuss PEUC with you.

I received a letter of determination of insured status on Sep 29.
Your PEUC benefit year says September 12, but as of November 8, I still have not received the money.
I got the letter but my UI account shows pending.



I applied for PEUC in September, but
the benefit end of year in my UI account was 03/04/2021. I called the call center because I read in this thread that there is a possibility of system error if it is in March instead of 12/xx/2021, but the first time I called, I was told that the date was written with more days just in case, and the second time I talked to another person, I was told that the date doesn't 't matter, I was told.
Eventually, they said they would check with someone higher up and call me back, but I never received a call. It has been 3 weeks since I first called.



I remember to file
weekly with claim certificate every week, and I received the confirmation email, but
there were two weeks when my UI account did not show up, so I called the call center. I called the call center and was told "disqualified". I have had no income since the end of March, and my unemployment insurance went smoothly with no problems, but I don't understand why I was suddenly disqualified for 2 weeks


I was told to call back. When I called the call center to tell them I hadn't received a call in 3 weeks, I was told that if the higher ups decided to call me back, they would, but if they didn't, they wouldn't. I was told that they would call me back if someone higher up decided to call me back, but if not, they would not.


Is there any other way but to wait ？,,,,,I am not sure if the process is going properly.

Sorry for the long time.

• sunset
• mail
• 2020/11/09 (Mon) 08:30
• Report

Rie,

A couple of things to reconfirm before I give you accurate advice.

1. you mean that PEUC approval is not finished yet and the new account balance is not shown yet ？

2. while applying for PEUC, the status of your Claim a Certification application changes frequently due to system backup. The status of the Claim a Certification application changes frequently during the PEUC application process due to system backup, so you don't need to worry about it until PEUC approval is granted, but when are the two weeks that were disqualified closed ？ and what does each Details say ？

3. Was the week prior to the 12th "Processed" and credited ？


The following are answers.

I applied for PEUC in September and the benefit end of year on my UI account was 03/04/2021. I called the call center because I read in this thread that there is a possibility of a system error if it is in March instead of 12/xx/2021, but the first time I called, I was told that the date was written with more days just in case, and the second time I talked to someone else, I was told that the date doesn't matter. 't matter.
↓
The correct date is "12/29/2020", not 12/○/2021.

The system error displayed "3/4/2021" and since there were many requests for correction from applicants, the UI office must have changed its line in the middle of the process, saying "No correction is required for 3/4/2021 display. Don't worry about it. When you eventually apply for EB20, just pay attention to when the account balance becomes zero or exhausted after PEUC approval, not "3/4/2021".

• sunset
• mail
• 2020/11/09 (Mon) 20:08
• Report

Unemployment Insurance Overpayment

You may receive a phone call or letter from the UI office stating that you have an "overpayment" while receiving unemployment insurance or waiting for PEUC approval.

If you receive such a communication, you should contact the Benefit Overpayment office directly.
↓
http://labor.hawaii.gov/ui/contact/

• Moco
• 2020/11/10 (Tue) 13:13
• Report

Mr. Sunset
I'm sorry for repeating myself, but I reported my actual hours and income on Sunday and submitted a copy of my timesheet to the company this morning, but
this afternoon I checked my status and it is Pending … Detail is
PENDING DECISION: FAILURE TO ACCEPT ALL WORK AVAILABLE
Is this Pending because the company rejected my application, or is this a result of the UI Office matching my application with the company? ？



The following is the response from sunset
[Furlough Temporary Dismissal → Partial Claim Short Claim]

I have a claim on Sunday of the week I worked. You do not need to apply for Reactivate a Claim, just enter your actual hours worked and earnings on the Claim a Certication application.


（ Note 1 ）
Surprisingly, many small businesses and sole proprietors are not familiar with short-time labor reports, and there are many happenings where the labor reports of each workplace and applicant differ.

If you find that the workplace is not familiar with labor reports, immediately after filing a Claim a Certification application, you may be asked to submit the following statement: "For the period from Sunday （ to Saturday ） ） of the following month, I would like to request that the following labor reports be submitted for the period from Sunday of the following month to Saturday （ of the following month. We recommend that you share and report to your workplace that you have entered ● hours of actual work and ● dollars.

（ Note 2 ）
Due to the old UI system until this summer, if you are changing from "temporary layoff" to "shorter hours" at the same place of employment, you will be asked "Did you start working for any and enter the same workplace information, and then apply for Reactivate a Claim.

• sunset
• mail
• 2020/11/10 (Tue) 15:03
• Report

Moco,

For this reason, there is no cause on the UI office side. And it is one of three possibilities. My guess would be ② the second.

Contact the workplace to see if the labor report submitted by Moco matches the labor report submitted by the workplace. If the workplace's labor report is different, please ask them to correct it and resubmit it.

If they are correct, ask the UI office for specific reasons. However, in the past, it has overwhelmingly happened that the workplace made a mistake on the labor report, the applicant clicked on the wrong answer, or for some other reason, the workplace decided that the applicant refused to come to work and reported the labor.

③ Please review your own response record for the second item as well.

Pending Decision: Failure to accept all work available
↓
① Because the employing company labor-reported that the applicant refused to come in. Examples: missed work for no reason.

② The employer made a labor report error

③ The applicant answered "NO" to the "Are you available for work?" question on the Claim a Certification application.

p.s.
In the first consultation, Moco wrote that she was "resuming work" and I advised her to make arrangements to return to "shorter hours" at the same place of work.

• Moco
• 2020/11/10 (Tue) 15:34
• Report

Sunset

Thank you for your quick reply.
Yes, it will be a shorter hour at the same place of work.
I reviewed last week's claim again and it looks like there is no mistake, but I guess I rounded down the number of hours because I couldn't enter 7.5 hours for 30 minutes because the numbers were 7, 8, 9, etc. ？ In any case, I still need to contact the company to confirm. In any case, I still need to contact the company to confirm.
Thank you very much.

• sunset
• mail
• 2020/11/10 (Tue) 15:59
• Report

Moco,

Minor adjustments in working hours will not result in an indication of this reason. You should ask your workplace about this, as it may be caused by the labor report they submitted.

If the workplace made a mistake on the labor report and resubmitted a correction, the UI office will take a few days to recheck it and the pending will take a little longer.

I wish you a speedy resolution.

• sunset
• mail
• 2020/11/11 (Wed) 18:50
• Report

I have received an information share from a person who has waited over a month for PEUC approval and thought it would be very helpful, so I share it below.

This person had called the call center numerous times and various temporary staff were not taking up the call. However, after many calls, one temporary staff member told him for the first time that it was due to a partially unreported Earning week.

The person then immediately asked the workplace to correct the labor report for that week and resubmit it, which finally resulted in PEUC approval after a week and a half. I did not receive the confirmation number immediately after the PEUC application, and it was not received even after the PEUC approval.

Although the employer's failure to report was a factor in this case, the fact that the PEUC approval has been delayed for over a month suggests that either the employer or the applicant may have failed to report the issue, as the UI office recently announced officially. Also, the UI office has contacted the employer or applicant to correct the unreported weeks, which may be another reason for the lengthy approval process.

You can therefore ask the call center, "Is there a week that you are having a problem with Earning ？ and what exactly is the problem ？?

If they say, "There is no problem week," you can ask, "I have been waiting for over a month, please request the examiner to expedite the approval by treating it as Priority. If they say "I don't know what is the problem", call the call center again and attack another temporary staff member.

My personal feeling is that persistence and contacting the call center repeatedly, as this person did, may be the key to finding out what is causing the delay in approval.

I wish you a speedy resolution.

p.s.
I have finished the EB20 procedure and will post a summary tomorrow.

• sunset
• mail
• 2020/11/12 (Thu) 12:02
• Report

We share below some points to keep in mind regarding the procedure for returning to full time work at the same place of employment.


[Temporary unemployment or shortened hours → Full-time return]

Just stop applying for Claim a Certification.

But like Tokyo, which is now about to experience a third wave of full-blown tourist arrivals, Hawaii is not without the possibility of another lockdown or infection cluster as tourists from overseas and the mainland flood in.

If you are returning to a work environment with a high risk of infection, such as the food and beverage industry, tourism or hotel industry, we recommend that you continue to apply weekly and keep your UI account active even if you are "disqualified" beyond 40 hours or WBA per week.

This will save you the trouble of having to file a Reactivate a Claim to reactivate a UI account that has been automatically suspended by not filing a Claim a Certification all the time.

In other words, you can easily file a Claim a Certification without filing a Reactivate a Claim when you become temporarily unemployed or shortened again.

Although it may be troublesome to apply every week when you become "Disqualified", it may be better to make that arrangement until the corona has completely subsided.

（ Note ）
If you change to a full time job at a new place of employment, your unemployment insurance will be completely voided upon entry. You will not be able to get unemployment insurance again unless your new job has deteriorated in performance and you are completely laid off, temporarily laid off, or shortened in hours. If you are laid off during the employment examination period, you will also not receive unemployment insurance. We recommend that you proceed with caution when changing jobs, taking into account your own financial situation.

• sunset
• mail
• 2020/11/12 (Thu) 12:15
• Report

（ 1 ） Official announcement link regarding EB20

Official announcement from Hawaii government.
↓

Press Release:
https://labor.hawaii.gov/blog/news/hawaii-activates-federal-state-unemployment-insurance-extended-benefits/?fbclid=IwAR2pKBCpN3VMnhaTBkdl56Q2uIOkrWTwTCsH90RlUTKSeaRYuMv9SJFANgs


Sample questions:
https://labor.hawaii.gov/wp-content/uploads/2020/10/UI-EB-How-to-File20201010.pdf?fbclid=IwAR1KaJHIdRH2BE8pCRvJwi1tyRvPOJ9hrCK5GK4nzqtkPVC8DYb6cEbOyqg


Benefit Period:
https://labor.hawaii.gov/wp-content/uploads/2020/10/COVID-19-UI-Benefits-1.pdf
*For PUAs, EB 20There is no extension and the last payment is due on December 26th. For PUA recipients who are currently living on unemployment insurance, please be careful about December.

• sunset
• mail
• 2020/11/12 (Thu) 12:18
• Report

（ 2 ） Q&A with Anne Perreia-Eustaquio

UI ・ Q&A with Anne Perreia-Eustaquio, Director of the PUA Office, was shared and is shared below.

The PEUC ending on December 26 will be followed by
EB20 （ Extended Benefit 2020 ）.

The benefit period is 13 weeks. However, he stated that there is no need to worry because the benefit will be extended for a long time unless the unemployment rate drops below 5%, which does not necessarily mean that the benefit will be over in 13 weeks.

Many companies have reported that they will not reopen before the end of the year, so the assumption is that the unemployment rate will not drop for the time being. （ The unemployment rate as of September was 15.1% ）

This is for those who have zero or exhausted account balances after December 27. However, the difference from the previous PEUC is that even if you have an account balance after PEUC approval, you will be in the process of applying for EB20 after December 27.

As with PEUC, you will see a link to apply for EB20 in your account.

• sunset
• mail
• 2020/11/12 (Thu) 12:22
• Report

（ 3 ） Checklist for PEUC Application/EB20 Application

I made a checklist to take care about PEUC application and EB20 application. Please use it when you make an application. Detailed explanation of each is in the thread.
↓

□ Read the thread before applying for PEUC/EB20 about how to apply, explanation of questions, system error cases, possible developments, and how to deal with call centers
*PEUC and EB20 are both the same pattern

□ Apply for PEUC/EB20 when account balance is "zero" or "exhausted"
*PEUC applications will be accepted until Dec 26 （ Saturday ）
*Dec 27 （ Sunday ） After that, you can apply for EB20 even if you have an account balance after PEUC approval

□ If you feel "System error ？" while processing PEUC/EB20 application, call UI office immediately
*Error 401, Error403 If you receive a confirmation number for PEUC/EB20 application by e-mail, call the UI office immediately to check if the application is completed

□ If you do not receive a confirmation number for PEUC/EB20 application by e-mail, call the UI office immediately to check if the application is completed . □ If you receive a rejection message immediately after applying for PEUC/EB20, call the UI office immediately and ask why your application was rejected

□ If you log back into your UI account after applying for PEUC/EB20 and you receive an LWA （ Lost Wages Assistance ） If the question appears automatically, click "YES" to apply
*Not sure at this time if it will appear automatically when applying for EB20

□ After applying for PEUC/EB20, newly displayed unemployment benefits period to find out if you need to backdate. If you need to backdate, call UI office to backdate

□ After applying for PEUC/EB20, wait for 2 weeks, if not approved after 2 weeks, call UI office
*Average time for PEUC approval is 14-28 days
*Expected time to EB20 approval is 14 days

□ After PEUC/EB20 approval, keep track of when the new unemployment benefit period ends as indicated in your account

□ After PEUC/EB20 approval, if your deposit was tax Re-register Tax Withholding if the deposit was not deducted for taxes

□ After PEUC/EB20 approval, if the deposit was canceled with a "Cancelled - Direct deposit cancel charge" message, re-register your bank account information and Call the UI office and tell them you have re-registered


（ Note 1 ）
PEUC applications will be accepted until December 26 （ Saturday ） You can skip PEUC application and apply for EB20, or you can apply for EB20 at the same time. Please make sure to start with PEUC application before December 26th.

December 27 （ Sunday ） After that date, you may apply for EB20 even if you have a PEUC account balance. Those whose PEUC unemployment benefit period expires in March 2021 due to a system error should also apply for EB20 on or after December 27 （ Sunday ）.

（ Note 2 ）
Some people just send an email when contacting the UI office, but the UI office responds most quickly by phone, not email.

• sunset
• mail
• 2020/11/12 (Thu) 12:33
• Report

（ 4 ） PEUC/EB20 Application and After Approval

- Application -
While you apply for PEUC/EB20 and wait for approval, the status of your Claim a Certification application will be "Pending", "Disqualified" or "Cancelled". The "Details" section of each status will be displayed for various reasons. In addition, there are cases where the data of a Claim a Certification application submitted after the PEUC/EB20 application is submitted will be temporarily deleted. All of these are systematically backed up and reviewed by the UI office, so please do not panic until your application is approved for PEUC/EB20.


- After Approval -
After you receive PEUC/EB20 approval and your new account balance appears, we will share the most common "Details" and their explanations below. （ If you know someone who is having trouble understanding the "Details" section, please share it with them ）.
↓

[1] Details not available
UI office has confirmed that there are no problems on the applicant side. If the status is not removed after a month, please contact the UI Office

[2] Pending weekly reporting requirement / Pending weekly report of low earnings
UI office is checking the applicant's labor report from the employing company. If the report does not disappear after a month, you need to check with your workplace to see if you have submitted the report

[3] Cancelled - Direct deposit cancel charge
The bank account information is not correct. You need to re-register the correct bank account information and inform the UI office that you have re-registered
*In some cases, bank account information has been lost due to system error after PEUC approval, please re-register in such cases

[4] Pending change of quarter review of euc claim
UI office is checking the Quarterly Report from the workplace. If it has not disappeared after a month, you need to check with your workplace to see if you have submitted it

[5] Reported earnings of $ ●●● are greater than your weekly benefit amount of $ ●●●. / Worked 40 hours or more
No payment for this week because you worked more than 40 hours or WBA during the week

[6] Inactive period - Break in claim filing
（ Reason A ） Claim a Certification has not been filed, need to have UI office backdate
（ Reason B ） Reactivate a Claim for change of workplace information has not been filed. After applying for Reactivate a Claim, it is OK if the change of workplace information is reflected in the next Claim a Certification application

[7] Pending decision as your claim was filed untimely
. This is often caused by applicants who are unaware that their claim was automatically switched from weekly to bi-weekly
*Once in a while, the application is automatically switched from weekly to bi-weekly.

[8]Pending decision on your eligibility due to earnings
Need to call the UI office immediately and inquire what is unreported on the labor report.

[9]Maximum benefit allowable for entire claim is exhausted
（ Reason A ） If your account balance is not enough before applying for PEUC, you need to make sure it is zero or exhausted.
（ Reason B ） If the account balance is insufficient before applying for EB20, it is necessary to apply for EB20 after confirming that the account balance is zero or exhausted.

• sunset
• mail
• 2020/11/12 (Thu) 12:36
• Report

（ 5 ） Questions on EB20 application （ First half ）

Questions on EB20 application are divided into two parts: "Prequalification Questions" and "Eligibility Review".

The "Prequalification Questions" are almost the same as the PEUC questions. I think it will be helpful for those who are going to apply for PEUC.


[Prequalification Questions]

（ 1 ） Did you apply for PUA （ Pandemic Unemployment Assistance ） ?
↓
Those receiving UI unemployment insurance will receive a "NO", as will those whose UI application was disqualified, who applied for PUA, waited for approval, and later returned to UI when their UI application was approved. On the other hand, if a PUA application is approved, and the UI application becomes available later and the applicant returns to the UI, the answer will be "YES".

（ 2 ） Are you unemployed or working less than full-time hours and your gross earnings are less than your weekly benefit amount?
↓
The answer is "YES" for those who are totally or temporarily unemployed and are not working more than 40 hours total and WBA during the week on a short-time or part-time basis. NO" for those who have moved to a new full-time job at a new place of employment.

（ 3 ） Did you file a claim in Hawaii?
↓
YES for all those who received unemployment insurance at UI.

（ 4 ） Have you applied for unemployment benefits in another state or federal program ？
↓
Unemployment in another state NO" for those who have never applied for insurance. RRHAP （ Rent Relief and Housing Assistance Program ） and LWA （ $300 per week ） are not "Federal Program" because they are provided directly by the Hawaiian government.

（ 5 ） Are you able to work, available to work, and actively seeking work （ currently the requirement to actively seek work has been temporarily waived during Covid-19 ） ?
↓
The answer is "YES" for those who are eligible to work in Hawaii at any time. Exempt from job search due to corona unemployment. Those who need to answer "NO" are those who are ill or bedridden and unable to work but are receiving unemployment insurance. Please note that if a person who is receiving fraudulent benefits from out of state answers "YES", the EB20 will also be a false application if it is later discovered.

• sunset
• mail
• 2020/11/12 (Thu) 12:59
• Report

（ 6 ） Questions on EB20 Application （ Late ）

Questions on EB20 application are divided into two parts: Prequalification Questions and Eligibility Review.

The "Eligibility Review" questions were used for unemployment insurance before Corona, but they were confusing and there was not even a case share for reference, so I contacted the UI office directly to double check.

When I talked to the UI office staff about the threads here, they were very kind and explained each question in detail in spite of their hard work.

I share below what he advised me.

Please do not misunderstand, this is not an explanation for EB20 to be approved. EB20 requires even more detailed scrutiny of each applicant than PEUC, including consistency, and the criteria for denial of approval ・ are a bit stricter. However, we were told that as long as there is no unreported or false information, we should be fine.

Also, if you have any detailed questions about the explanation below, or if you do not know how to answer in exceptional cases, please ask the UI office directly.


[Eligibility Review]

[1] Are you able to accept full-time work? The intent of this question is to ask if you are willing to work. Even if you are willing to switch to part-time or on-call work, please answer "yes" first to show your "willingness to work. There is no need to think too much about it. Temporary unemployment and people with shorter hours are also a "yes" answer. People who have only had part-time jobs in the past can also answer "YES".

"NO" if you are currently unable to work full time for any of the following reasons. Click "NO" and choose one from （ 1 ） to （ 7 ）.

（ 1 ） Sick/Disabled （ 2 ） No Transportation （ 3 ） Caregiving Duties （ 4 ） Attend school/Training （ 5 ） Self-Employed （ 6 ） Regularly work Part-Time （ 7 ） Other


[2]Will a labor union refer you to your next job?
↓
"NO" for those who are not currently in a labor union. Those who used to work in the hotel industry should reconfirm whether they are a member of a labor union or not.


[3] Are you self-employed or in business of any kind?
↓
If you are receiving UI, the answer is "no" because you are an employee. However, if you are an employee as your primary （ or secondary ） occupation and a sole proprietor as your secondary （ or primary ） occupation, the answer is "YES".


[4] What type of work did you perform on your last job? Please choose the one closest to your previous job.


[5] Are you willing to seek and accept the same or similar job?
↓
The intention of this question is asking if you are willing to work. Even if you are willing to take a different job from your previous one, please answer "YES" first to show your "willingness to work". There is no need to think too much about it.
*Responses of "YES" and "NO" will not affect the WBA.


[6] What days did you work?
↓
Click on the days of the week you worked at your previous job.


[7] Are you willing the same days?
↓
The intent of this question is asking if you are willing to work. Even if you have a desire to work on different days of the week from your previous job, please answer "yes" first to show your "willingness to work. There is no need to think too much about it.
*Responses of "YES" and "NO" will not affect the WBA.


[8] What hours did you work?
↓
Please enter the hours you worked at your previous job.


[9] Are you willing to work the same hours?
↓
The intent of this question is asking if you are willing to work. Even if you are willing to work different hours from your previous job, please answer "yes" first to show your "willingness to work". There is no need to think too much about it.
*"YES" and "NO" answers will not affect the WBA.


[10] What was your pay rate?
↓
Please click "Frequency" and enter your previous income.


[11] Are you willing to accept the same pay rate as your last job?
↓
The intent of this question is asking if you are willing to work. The intent of this question is to ask if you are willing to work. Even if you would like to get a raise compared to your last job, please answer "YES" first to show your "willingness to work". There is no need to think too much about it.
*"YES" and "NO" answers will not affect the WBA.


[12] Have you applied or are you receiving PENSION?
↓
Pension is a retirement plan. The "401K" or "403K" that many people have is not PENSION, so it is a "NO".


[13]Have you applied or are you receiving WORKERS COMPENSATION, DISABILITY BENEFITS and/or TDI （ TEMPORARY DISABILITY INSURANCE ） ？
↓
People who do not have or are not receiving insurance due to disability will be "NO".


[14] Are you required to make or do you owe child support payments?
↓
Here "child support payments means child support payments as determined by a divorce or other court order. The answer is "YES" for those who are obligated to pay child support.

Hawaii government assistance such as Child Nutrition Program, Child Care Connection Program, SNAP for children, etc. are not "child support payments".


[15]Were you a director, officer, owner, or major shareholder of a business or corporation within 15 months? ↓
The "business" or "corporation" here is the company you own. If you have held a position such as director or owner in the company you own in the past 15 months, the answer is "YES".

"NO" if you do not own your own company and have held a manager or other position as an employee.


[16] Have you worked for an educational institution employer within the last 18 months? NO" if you have not worked for a public or private educational institution employer within the last 18 months.

If you have worked in an educational institution NO" for language schools, study abroad centers, etc., as they are third-party institutions.

（ A ） YES for those who were teachers or clerks in public and private kindergartens, elementary schools, middle schools, high schools, universities
（ B ） NO for those who were teachers or clerks in language schools
（ C ） NO if you were a counselor or clerk at a study abroad center


[17] Are you a professional athlete currently between two
↓
As the UI office staff said, there are not many athletes who live in the state of Hawaii, so of course "NO".


（ Note 1 ）
We recommend that you make a copy of all your answers in case you need to ask the UI office to revise them after you submit your application.

（ Note 2 ）
Like PEUC, EB20 also has many system errors. It is recommended that you avoid applying during heavily congested times, such as Sundays.

（ Note 3 ）
According to the official announcement from the Hawaii government, the EB20 approval process is expected to take 2 weeks, but as with PEUC, which was delayed due to unreported issues, it may possibly take longer.

（ Note 4 ）
If you receive this message immediately after submitting your EB20 application, please call the UI office and ask why it was rejected.
"Sorry, we are unable to process your request. You do not have an eligible Hawaiian claim. Assistance （ PUA ） program. For more information or to apply for the program. Reason 2] The answer to the question is the cause
Reason 3] Other

（ Note 5 ）
If you receive this message immediately after applying for EB20, please try to apply for File an initial claim. If the same message reappears after filing an initial claim, contact the UI office.
"Our record show that you have sufficient wages to qualify for a new claim of regular UI benefits. Return to the menu and select 'File an Initial Claim' to submit your new claim for regular UI benefits. The initial period of unemployment benefits indicated on the application is nearing or has passed the expiration date
《Reason 2》Other

• sunset
• mail
• 2020/11/12 (Thu) 13:17
• Report

Since there are no more new case updates about PEUC applications, this is the time to close this writing from me and the acceptance of personal consultation e-mails about unemployment insurance.

From now on, I will only accept personal consultation e-mails regarding Appeal applications in order to devote more time to those who have not even been able to apply for PEUC and have not received unemployment insurance for many months. Thank you for your understanding.

For those who are going to apply for PEUC, please take a few days to read the thread from beginning to end （ PEUC applications will be accepted until December 26 ） EB20 will follow much the same setup and pattern as PEUC. If you have never applied for PEUC and are applying for EB20 for the first time, please read the thread as if PEUC is replaced by EB20.

The threads are a great place to get an idea of how to apply, things to keep in mind, system error cases, and possible developments shared by locals, as well as shares from those who have written in with valuable information.

We recommend that those who don't want to prolong the PENDING process by making elementary mistakes read all of this. Please make a notebook for yourself so that you don't have to search for the information later.

Since there are many more people who have already applied for PEUC now, PEUC newbies are more likely to get advice if they ask questions on the forum.

Those who ask questions on the message board should try to thank the person who gave them advice mahalo （ Sensitive questions that affect the full invalidity or amount of unemployment insurance should be asked directly to the UI office, not on the message board ）.

To those who ask questions on the message board, if you think "I have experienced the same thing with this. If you think you can advise them, please help them with a sense of aloha.

If someone is trolling or rude, it is wise to report them immediately to Vivinavi, not to get involved and not to deal with them because they have problems in real life.

As for the future, we have seen reports from people who have already applied for EB20 that it is the same procedure and pattern as PEUC, so unless there is a new case that is different from PEUC, we do not plan to create a topic explaining EB20 at this time.

I have moved the following （ 1 ） to （ 6 ） to the location directly above this post to make it easier for everyone to find when EB20 season eventually comes.

（ 1 ） Official announcement link regarding EB20
（ 2 ） Q&A with Anne Perreia-Eustaquio
（ 3 ） PEUC application/EB 20 Application Checklist
（ 4 ） PEUC/EB20 Application During and After Approval
（ 5 ） Questions to Ask in EB20 Application （ First Half ）
（ 6 ） EB20 Application Questions （ Second Half ）

Last but not least, we wish those who have been waiting for PEUC approval for a long time a speedy resolution and will continue to work with the responsible teams to ensure this does not happen at EB20.

Thank you for your patience so far. We pray that your unemployment insurance will reach you as soon as possible and that your daily worries will be lightened. Let's all get through one thing at a time now, aiming for the day in a few years when we can laugh with our families, partners, friends, and colleagues and say, "Those were tough times.

• Lala
• 2020/11/12 (Thu) 15:30
• Report

Dear sunset

Thank you so much for everything.
I think there are many people who were helped by sunset's posts. \모바일(I'm one of them 😊😊)
🌺 Big mahalo 🌺

• プルメリア
• 2020/11/12 (Thu) 15:48
• Report

Sunset

I really appreciate you spending so much time advising us in our time of need. I have not been PEUC approved yet, but I will look through the past posts again and do the best I can.
Thank you so much.

Mahalo Nui Loa🌈

• ハム
• 2020/11/12 (Thu) 16:55
• Report

sunset

I have not yet been approved for PEUC, but all this time sunset's posts have been very helpful.
Thank you very much.
I appreciate it very much.

• Rainbow
• 2020/11/12 (Thu) 17:03
• Report

Sunset
Thank you for everything.

• ココなっちょ
• 2020/11/12 (Thu) 17:06
• Report
• Delete

Sunset-sama, it is really wonderful that you have taken your time to do so much for the Japanese people who have been in need for a long time ！.

• Yui
• mail
• 2020/11/12 (Thu) 18:09
• Report
• Delete

Dear Sunset

I found your post for the first time day before yesterday.
Thank you so much
for explaining so many things in detail.

Mahalo!

• Kolohe
• 2020/11/13 (Fri) 08:57
• Report

Sunset

really helped me with Sunset's post and answers.
Thank you very much.

• Noa
• mail
• 2020/11/13 (Fri) 10:59
• Report

Dear Sunset

Thank you very much for your time. Thank you very much.

• coffee bean
• mail
• 2020/11/13 (Fri) 11:38
• Report

"sunset",

I would like to express my appreciation and respect for your actions in providing valuable information and advice. I understand that you must be very tired after a long period of diligent work on behalf of many people who are facing difficult and complex problems. Please take care of yourself. We also pray for a speedy resolution for all of you who are living anxiously with your problems.

• river
• 2020/11/13 (Fri) 12:06
• Report
• Delete

Mr. SUNSET

I think a lot of people have been saved by your valuable information ・ advice so far.
I can only thank you.
Thank you very much.

• マイ
• 2020/11/13 (Fri) 17:12
• Report

After reading sunset's October 15 statement, I still think the UI temp I spoke with on the phone today may have made a mistake, so I am asking for advice.

This is about the disqualification of past claims after PEUC approval.

Here is a rough description of the flow.

Claims for Oct 10 and Oct 17 on Oct 18
17th is at zero

Oct 10 is Processed on Oct 25
Oct 17 is Disqualified
.
Account balance shows zero on Oct 26
PEUC claim on Oct 26

Claim for Oct 24 on Oct 27

Claim for Oct 31 on Nov 1

PEUC approval on Nov 13

At the same time, Oct 24 and 31 are Processed.

October 17 minutes remain Disqualified, and the DETAILS also remain
MAXIMUM BENEFIT ALLOWABLE FOR ENTIRE CLAIM IS EXHAUSTED
.

Call UI today, Nov 13, to inquire about Disqualified for Oct 17

"Oct 17 was already zeroed out and therefore not eligible for payment due to transition period".
And "これについて支払いの交渉をdlir.ui.oahu@hawaii.govにEメールして下さい.
I was told that the payment should be applied from my existing PEUC balance for October 17.

After all, if I pay from my PEUC balance, my PEUC will decrease, so I don't think it makes sense.

Based on other people's experiences, I told them that the person was in the same situation as me, but he was Proceeded and got it, but they said "no, because it was at zero".

I was wondering if there are any other people like me who were disqualified and did not get paid ？
and if you solved the problem, could you please tell me how you solved the problem ？
please. Thank you in advance.

• sunset
• mail
• 2020/11/13 (Fri) 20:02
• Report

Mai,

Essentially, the 10/17 minutes should have been essentially the first week after PEUC approval, and the account balance after PEUC approval should have been used.

The person who responded to Mai was probably a temporary staff member who did not understand how this works. You have no choice but to contact the UI office and ask them to process the "Processed" procedure using the account balance after PEUC approval. Since it seems unlikely that they will respond immediately via email, you can also attack various temporary staff members by phone.

• sunset
• mail
• 2020/11/13 (Fri) 20:09
• Report

Lala,
I was very impressed with your first post on this topic. Thank you for your reassuring advice in another topic.

Plumeria,
it has been a while. Thank you for your laborious email the other day. I have sent you a reply at that time, please read it.

aloha0070,
I am so glad you are not at a loss. I too was encouraged by the people who wrote advice on this topic.

Ham,
thank you for always reading. I strongly hope that PEUC will be approved soon. Your handle is cute.

Rainbow,
Thank you for reading my posts. I've been craving Rainbow's shave ice cream.

Coco Nacho,
The team in charge always supported me and was very encouraging. Thanks to the responsible team. Your handle name is cute.

Yui,
Thank you for your kind words even though you just moved here. I hope the information and examples of people who wrote in this topic will be helpful to Yui.

Kolohe,
I am very happy that your PEUC was approved without any major problems.

Noa,
I was impressed by the lovely questions you whispered to me. I am glad I could be of help.

coffee bean,
I saw a parade of PEUC troubles from locals and I was so excited that I started this topic. I was moved by your kind-hearted advice to Pochi about PUA. I like coffee too.

river,
I am glad I could be of help. I hope your PEUC has been approved successfully since then. If not, I strongly hope it will be approved soon.

• sunset
• mail
• 2020/11/13 (Fri) 20:13
• Report

To those of you who are having trouble getting PEUC approved,
please post your questions and advice in the "PEUC not yet approved" topic as well.

To those of you who have been approved for PEUC,
please stop by the "PEUC not yet approved" topi when you have time and help them if you have a case with the same experience. Please do so.

• マイ
• 2020/11/13 (Fri) 20:42
• Report

sunset

Thank you for your reply.
I will call again as soon as possible and request a different UI person to process my request ！
I was very worried, so I am relieved.
Thank you very much.

• Mana
• 2020/11/13 (Fri) 23:08
• Report

Dear Sunset

Thank you so much for everything. It was my first time to apply for unemployment insurance, and I was worried that I was groping my way through everything.
I have always thought that Sunset-san is such a wonderful person, who is always willing to answer questions from volunteers and explain things in detail. I have always thought that Sunset has a wonderful personality.

Now, I would like to share the timeline of the recent PEUC receipt.

On 9/20, my 26 weeks are up → I applied for PEUC on 9/22 → U I dated 10/2
Letter from the office arrives in the mail 🙂 (It contains the PEUC amount and other information. The format was almost the same as for 26 weeks. )→ I could not see biweekly for a while after logging in. → 11 ／ 9(When I logged in after a while, I saw the message "Do you want to do biweekly on 11/7 ？", so I applied → I received it on 11/11.
This is roughly how it goes.
I hope this will be helpful to everyone.

• sunset
• mail
• 2020/11/14 (Sat) 18:06
• Report

Mana,

Thank you for your kind words. Hawaii has a mutual help mindset, and I hope to be able to put it into practice myself, even if only in a small way.

Thank you for sharing your valuable information on this topic and another topic. I see that it takes almost a month or more for both approval and deposit, and that there is a kind sign that says, "Do you want to do Bi-weekly? I was surprised and surprised for ？ UI system which is good at swinging around with system errors.

I just pray that those who have been waiting for approval for too long, if not too long, will get a solution soon.

• Mana
• mail
• 2020/11/14 (Sat) 19:02
• Report

P.S. I'm not sure if this is a good idea or not. Last night's post, biweekly do you want to do it ？, refers to the week-end date that appears after the usual File a claim catification. Sorry for the confusing wording, but there was no special notice
ﾟ ▽ ﾟ **.

• sunset
• mail
• 2020/11/14 (Sat) 19:56
• Report

Mana,

Thanks for the detailed addendum😊.

• カパフル
• mail
• 2020/11/14 (Sat) 23:05
• Report

Dear Sunset
I would like to thank you very much for all the information and advice you have given me.
I came across your Binavi message board when I was struggling with difficult government documents.
You also helped me with "Hawaii Claim" which I had no idea what it meant even after several hours of research.
I believe that countless people have been saved by Sunset's information and advice.
Of course I am one of them.
Thank you so much ！ ！ ！

• 虹
• 2020/11/15 (Sun) 08:00
• Report

While waiting for approval after applying for EB20, will I continue to CLAIM weekly like PEUC until approved ？
Will I receive retroactive benefits like PEUC ？
If you know, could you please let me know? ？ 🥺💦
Thank you very much.

• sunset
• mail
• 2020/11/15 (Sun) 09:09
• Report

Rainbow,

As I mentioned in my general summary of the EB20 application dated November 12, you should expect the pattern to be almost identical to PEUC.

PEUC has experienced many system errors that have prevented Claim a Certification applications. As with PEUC, system errors will be on a case-by-case basis, so you will need to read up on the possible developments in the threads or contact the UI office directly.

• sunset
• mail
• 2020/11/15 (Sun) 09:11
• Report

Kapahulu,
it was encouraging to read your thread and share the information in detail. Thank you very much.

Some of the people who lived in the suburbs had trouble finding Japanese people at work or in their neighborhoods, so I am glad that I was able to help them, even if it was only a little.

• 虹
• 2020/11/15 (Sun) 09:32
• Report

sunset

thank you 🥺
very helpful.
Thank you so much for everything 😭

• sunset
• mail
• 2020/11/16 (Mon) 16:02
• Report

Paid Time Off After Full Unemployment （ Paid Time Off ） Deposit

Following up on the severance pay after full unemployment shared on Nov 6 at 5:12pm, this is about paid labor reports.

I talked to the responsible team and they said, "If we are looking at it from the perspective of paid while enrolled rather than paid after full unemployment, it is safer to labor report if paid after full unemployment to avoid getting caught by PEUC or EB20.

If you crossed the WBA by labor reporting your paid work and that week became Disqualified, you should send your name, the last four digits of your social security number, your phone number, and a screenshot of the week you became Disqualified to the following If you are denied after the reexamination, please contact the Disqualified office. If you are denied after reexamination, it is the final decision of the UI office.
↓
https://www.staradvertiser.com/2020/04/14/hawaii-news/states-unemployment-website-is-updated/

If your former office is flexible, you may want to ask them early to deposit the money in installments that do not exceed the WBA.

• イルカ２４
• mail
• 2020/11/16 (Mon) 18:06
• Report
• Delete

I applied for the PEUC 13 week program in mid-October and received an email with my submittal, but when I called, I found out that the money had not been received. Is it still possible to get an update ？?

• sunset
• mail
• 2020/11/17 (Tue) 07:59
• Report

Can you please transcribe the Submit email as it was when you received it ？.

• yun yun
• 2020/11/17 (Tue) 15:27
• Report

Nice to meet you.
Can you still consult here ？
I am a spouse of an E2VISA holder and received PEUC.
However, I had applied for the renewal of my EAD (Work Permit) but it expired on 10/14/20 because I could not get it in time for the expiration date. After that, I successfully received an EAD card valid from 10/28/20. I was still filing during that period, but of course it was PENDING.
And the one I filed after it became available for work again is also PENDING.
Details shows
PENDING DECISION ON YOUR ABILITY AND AVAILABILITY FOR WORK

PENDING DECISION-WAGES FOR A PERIOD OF UNAUTHORIZED WORK

.
I don't know how to deal with this problem, I have called the office several times but no one answered my e-mails and I found this forum.
If anyone knows anything about this, please let me know.
Thank you very much.

• Yasu
• mail
• 2020/11/17 (Tue) 15:47
• Report

Sunset
Thank you for always providing us with useful information.
Thanks to you, my PEUC application was filed without any delay.
I also received a letter from a friend of mine who applied for PEUC and the amount was confirmed, but it is Pending and the reason is as follows.
Description
INACTIVE PERIOD -- BREAK IN CLAIM FILING
Could you please tell me how to handle this case?
Thank you.

• sunset
• mail
• 2020/11/17 (Tue) 16:44
• Report

yun yun,

As for personal consultation emails, I will take a break except for Appeal applications. I will only use this forum when I drop by. I'll give you some advice because I had the same case consultation before.

Please mail the following along with a letter explaining the situation, along with your name, address, phone number, and e-mail address.

1. passport copy
2. social security card copy
3. old EAD card copy
4. new EAD card copy
5. letter copy that came with new EAD card
6. A scrape of the week that it is Pending

I think it would be safer to mail it in a way that you can get a signature of receipt from the recipient so that it is not lost in the mail. The post office will tell you which mailing it is.

You can also send it by e-mail, but if you are concerned about the security of your personal information, you should mail it.

Expect it to take a while to get "Processed"; if you are still Pending after a month, call the UI office for a follow-up.

• sunset
• mail
• 2020/11/17 (Tue) 16:53
• Report

Yasu,

I am glad you were able to successfully apply for PEUC.

In your friend's case, the Details display may change again after PEUC approval, so please wait for the approval and the new account balance to be displayed first. If you have received a letter confirming the amount, it will be approved soon.

If you are approved and the display does not change, please read the post dated November 12.

• Yasu
• mail
• 2020/11/17 (Tue) 17:14
• Report

Sunset
Thank you for your prompt reply.
The new account balance is already shown, so I will wait a bit until the Details view is changed.

• yun yun
• 2020/11/17 (Tue) 17:35
• Report

Dear sunset

Thank you very much for taking the time to reply.
Thank you very much for your very detailed advice on how to deal with the problem.
I will deal with it as soon as possible.

Thank you very much.

• sunset
• mail
• 2020/11/17 (Tue) 17:35
• Report

Yasu,

I see that the new account balance is already displayed.

After the new account balance is displayed and other weeks are "Processed", the Details display of the week you came to consult this time will not change, in that case, please refer to the posts.

• sunset
• mail
• 2020/11/20 (Fri) 13:06
• Report

Every day there are people who send us personal consultation emails without reading the threads on this topic.

For those who have questions about PEUC and EB20, please read the entire thread first. If you still don't understand, please post your question in this thread.

For those who have questions other than PEUC and EB20, please search and read through the topics here and there to find the answers. If you still can't find the answer, please start a new topic and ask your question.

For sensitive questions about the complete invalidity of UI unemployment insurance, the amount of benefits, and side personal businesses, please ask the UI office directly, not this forum, as no one can be held responsible if something goes wrong.

Currently we are not accepting personal consultation emails except for Appeal applications. We ask for your understanding.

• parmtreee
• mail
• 2020/11/21 (Sat) 09:19
• Report

Hello, I have a question regarding the

Appeal application. I have a question about Appeal application.

I am not sure what an appeal is, but my PEUC is pending for 11 weeks now. The reason is that it is a reactive issue. Can I still apply for an appeal in this case? ？

I have done everything I can do (email my congressman, write to unemployment insurance, call the call center several times, email the unemployment insurance office), but I have not received a call back from the unemployment insurance office.

I would appreciate any advice anyone can give me ！.

• sunset
• mail
• 2020/11/21 (Sat) 16:45
• Report

This is an opportunity to explain the Appeal application.

In a nutshell, an appeal application is like a court case.

An appeal is filed when unemployment insurance is denied for some reason and the applicant is not satisfied with the reasons for the denial.

The UI office listens to the applicant's side of the story and the employer's side of the story, looks over the supporting documents submitted by both parties, and makes a final decision on whether to grant unemployment insurance. Of course, the more witnesses and physical evidence, the better, and the waiting time to be called for an Appeal hearing can be as early as 3 months and as late as 6 months. You can only apply once.

The most common cases of Appeal filed in this Corona fiasco are as follows.
↓
・ If a person refuses to work a shift or misses work because of fear of infection, even though there is no positive person at work, they are treated as refusing to come to work and their unemployment insurance is completely void. （ The acceptance rate of appeals tends to be low ）

・ Because daycare centers and schools were closed, it was not possible to leave the children at home and go to work, so they refused to come to work and their unemployment insurance was completely voided. （ The acceptance rate is 0% because PUA accepts single parents in this situation ）
*PUA's final payment is due by the end of December 26 at this time

・ The employee was asked to come to work despite the infection cluster and positive cases. and were forced to voluntarily resign or refuse to come to work due to high risk of infection, resulting in complete invalidation of unemployment insurance. （ Acceptance rate tends to be high ）

The handbook also contains detailed rules, so please take a look at it to avoid irreparable problems.

https://labor.hawaii.gov/ui/files/2018/11/UI-Benefits-Handbook-UC-266-Rev-3.4.19.pdf

• sunset
• mail
• 2020/11/21 (Sat) 16:51
• Report

Parmtree,

Since Parmtree's case has not been rejected, I think it is too early to apply for Appeal. If you do apply, the PEUC review will likely be stopped and you will be sent to the Appeal office to wait 3 months or more.

It is only up to the person to apply for Appeal.

I have seen various PEUC cases, but unfortunately I cannot find an absolute solution to get approval. The only other way is to attack various temporary staff members and find out the factors.

• sunset
• mail
• 2020/11/24 (Tue) 09:56
• Report

About EB20

It has been announced that the waiting time for approval of EB20 applications is scheduled for 2 weeks.

We are checking to see what is happening with the top batch who applied ahead of us, some were approved in just 2 weeks, others are still PENDING after 2 weeks.

Hopefully the UI office is clearing up many of the issues highlighted by PEUC... I can't predict what early January will look like with the big crowds.

I strongly recommend that those who will be applying for EB20 manage their living expenses with the assumption that the wait for approval may be as long as at PEUC.

• sunset
• mail
• 2020/11/27 (Fri) 06:12
• Report

System Error Names for PEUC and EB20

We would like to inform you of something we inadvertently forgot to explain during the PEUC application season.

System errors in the UI system are called "glitch".

When you contact the call center, if you say "please fix the glitch" while explaining what kind of system error occurred, they will generally understand unless they are new staff.

• parmtreeee
• mail
• 2020/11/27 (Fri) 20:59
• Report
• Delete

Hello.
parmtree.

I finally received my deposit.
sunset, thank you for your advice and for your personal email.

• sunset
• mail
• 2020/11/27 (Fri) 22:34
• Report

parmtree,

Congratulations on your approval.

You must have been exhausted after waiting so long for approval.
Thank you very much.

• sunset
• mail
• 2020/11/27 (Fri) 22:39
• Report

PEUC/EB20 Status Pending Approval

New information has been shared and is shared below.After applying for PEUC/EB20, if you see the following status in the account balance section, there may be several reasons.
↓
The benefit year ends ●/●/2021 and this claim is invalid due to an invalid monetary determination.


[Reason 1]
Because the system is in the process of backdating. In this case, please wait for 5-7 days for the status to change again, if it does not change after a week, please contact the UI office to find out why this status is displayed.

[Reason 2]
WBA cannot be calculated by Base period. You will receive a letter or e-mail stating that you do not have enough past income.

*The handbook explains Base period and Alternative period.

[Reason 3]
When I submitted my first initial application, I entered my social security number incorrectly. The UI office system is not able to automatically retrieve the past income data from the incorrect social security number. In this case, you will receive a letter or e-mail stating that you have no past income. Please double check with the UI office to make sure your social security is correct.

*This is not likely to be the case for people who are applying for EB20 after a PEUC review, but it may be for people who are applying for EB20 without ever having applied for PEUC.

*This is likely to be the case for those who have had their social security numbers corrected by the UI office on their initial application because they made a mistake.

[Reason 4]
When you submitted your initial application, you mistyped the name of your employer, and the UI office system is not automatically retrieving past income data from the wrong company name. In this case, you will receive a letter or email stating that you have no past earnings. Please double check with the UI office to make sure the company name is correct. The company name on your paycheck stub is the correct notation.

*This is unlikely to be the case for those applying for EB20 after a PEUC review, but may be the case for those applying for EB20 without ever having applied for PEUC.

*This is likely to be the case for those who have had the UI office correct their company name on the initial application.

*Please be careful not to enter the wrong company name if you are applying for Claim a certification or Reactive a claim to add a new part-time employer.