Vivinavi : Hawaii : (United States) Hawaii

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• 2021/01/03 (Sun) 10:36
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[About Backdating and Disqualified]

"If you want to backdate, please contact this e-mail address," a call center told me last week and shared the information with me.

However, as I informed you before in this topic, the UI office has already completely closed the following e-mail address at the end of November. Please be careful.

Backdate Request （ Closed ）
dlir.ui.backdate@hawaii.gov

Disqualified Reexamination Request （ Closed ）
dlir.ui.disqualified@hawaii.gov

Backdates and Disqualified reexamination requests, please contact us.
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Contact:
http://labor.hawaii.gov/ui/contact/

This month is the high season for EB20 and PEUC 11 week extensions, so the chances of catching your email may be low. We recommend that you call.

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• 2021/01/03 (Sun) 16:01
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There are various indications of system errors. I re-submit the following information about each indication and interpretation, including what I have shared in this Topic before.

① "System Error. We are sorry. A system error occurred. A system error occurred. Please try to avoid busy times or wait a few hours before logging in again. If you receive this error message while applying for PEUC or EB20, please be careful, as there is a high probability that you will not receive your confirmation number after your application is submitted.

② "Internal error has occured":
This system error occurs because the UI office is in the process of updating its system. Please log out, wait a few hours, and try logging back in.

③ "We are not able to find a claim on file for you. Log out and log back in after an hour to resolve it.

④ "Error 401":
This is a system error on the applicant's side, not on the UI office side. Try logging out, restarting, and logging back in. Trying this several times will solve the problem.

⑤ "Error 403":
This is a system error on the applicant side, not on the UI office side. Try logging out and clearing Search History, then reboot and try logging in again. Trying this several times will resolve the issue.

PS: If
① , ② , and ③ are still not resolved, please contact the UI office directly.

④ and ⑤ are system problems on the applicant's side and the UI office will not be able to help.

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• 2021/01/03 (Sun) 18:16
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I don't think this will affect those who have already applied for EB20, but just in case, I will share it below.

This claim is currently inactive. Before applying for File a Claim Certification for this January 2nd closing, please select the reason for "Untimely or non-filing claim certification" in the Reactivate a Claim application and SUBMIT it. Then the "This claim is currently inactive.
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The benefit year ends ●/●/2020. This claim is currently inactive. $ ●●available. * This does not include any special payments.

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• 2021/01/03 (Sun) 19:28
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The UI system page lists the time frame for each application. Please check the UI system page by yourself.

Reactivate or Update Employment:

Monday through Friday
6:30 a.m. to 5:30 p.m. HST

Weekends and Holidays
9:00 a.m. to 5:30 p.m. HST

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• 2021/01/03 (Sun) 22:14
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We have heard many people express concern that the status indication on the File a Claim Certification application is "Disqualified" while waiting for approval after filing an EB20 application.

EB20 is almost identical to the 1st PEUC pattern you have experienced. I encourage you to revisit the PEUC pattern by reading all the threads, including #157 in this Topic. Also, please read #206 of this Topic for reference on how the status display changes.

It is natural that you will see "Disqualified" immediately after applying for EB20 while you can no longer use your first PEUC account balance, so I don't think you need to worry too much. ＝ Escalate ） , the status will change again, so we recommend that you wait for the status to Escalate first.