Vivinavi : Hawaii : (United States) Hawaii

• Caroll
• 2021/04/20 (Tue) 12:44
• Report

EM

My Benefit Year End was 3/28.
I contacted the UI office to get an extension, as they did not automatically extend my due date.

My 25 weeks extension until PEUC September was credited on 3/15 and I received the letter two days later.
I thought it would go smoothly, but the deadline was not automatically extended ・ ・ ・

I referred to ＃ 28 and sunset's advice "possible case examples" in this topic
I waited one week and on 4/5 I checked my account again in the morning, but no change.
First, I sent an email to the UI office with "Request for extension" in the subject line, then tried to call
but no connection.
I went out shopping a little after 4pm and received a call from the UI office on my way out.
They confirmed ？ the name of the company I worked for when I was laid off last year and whether I had worked at all since I was laid off
they told me they would extend it on the spot
I checked my account when I got home and it had been successfully extended.

I am sure EM will be able to extend your
extension as long as you can contact the UI office.
Good luck!

• EM
• 2021/04/20 (Tue) 14:17
• Report

kksk
Caroll

Thank you so much for sharing your very helpful experience ！ ！
I have been trying my best to call the call center since this morning. My family member listening next to me even made me practice pronouncing One, and thanks to you, I was able to smooth things over in one session, but I am not able to speak directly again.
This helped me a lot because I was prepared to have to call them to solve the problem.

Thank you very much ！

• sunset
• mail
• 2021/04/20 (Tue) 21:20
• Report

EM, kksk,
To those who have not been able to get the PEUC September extension,

- If more than 1 week has passed -
As announced by Anne, if more than 1 week has passed since the second Initial If more than 2 weeks have passed, either the application is "systemically abandoned" or "overpayment has occurred". As Caroll said, please continue to try your best to contact the UI office.

Several locals have shared that faxing has resulted in automatic extensions, not that faxing is absolutely effective, but that you should try all means: "phone," "email," "fax," "online consultation appointment," and "mail.


- Backdating -
If the call center says "we will backdate", the applicant does not have to go through the system, but can enter the date in File a Claim If the call center says "backdate", the applicant does not have to go through the system, but can check daily if the date is available in the Certification Application, and file weekly when it is available.

If a call center asks the applicant to "Reactivate a Claim" for a backdate, the applicant will follow the instructions. Since the UI system is upgraded every few months, you should ask for detailed information on the latest application procedure when you are asked to "Apply for Reactivate a Claim".

The following are the times when you can apply for Reactivate a Claim. Outside of these times, an error message will be displayed; the UI account will have all the times for each of these, including other procedures.
↓
Monday through Friday
6:30 a.m. to 5:30 p.m.
Weekends and Holidays
9:00 a.m. to 5:30 p.m.

• sunset
• mail
• 2021/04/20 (Tue) 22:02
• Report

The Unemployment Insurance Help Team has shared the following information.

The Waiting Period display in the Claim Inquiry section has finally started to switch to the Processed display.

The UI office has always taken a slower pace, not starting on everyone at once, so please don't be impatient and see how things go over the course of this month.

• sunset
• mail
• 2021/04/20 (Tue) 22:19
• Report

If you see any of the following displays before or after the switch to the PEUC September extension, please contact the call center and they will correct it.
↓
INACTIVE PERIOD - BREAK IN CLAIM FILING

Also, even if you apply for Reactivate a Claim with the above display, only some weeks will become Processed. In this case, please contact the call center and they will correct the problem.

Probably due to Glitch （ System error on the UI office side ）.