Vivinavi : Hawaii : (United States) Hawaii

• Betty Lover
• 2021/06/15 (Tue) 14:27
• Report
• Delete

Andy, thanks for the information.
It just occurred to me that the person in charge told me I was calling the wrong section, but I said "Unemployment" and I didn't specify the wrong section, so I was suspicious that they would say that. I called the call center because I was clutching at straws and was told that I didn't understand. What is the call center for, then?

• Vm
• 2021/06/15 (Tue) 14:35
• Report

223Betty Lover

I experienced the same thing.
I thought I was saying "Unemployment benefit" but it led to a different line.
The person on the other end of the line said, "You are on the employer ？ line, this is the employer line. I know it's hard, but please try again. I then realized that I had been connected to a different line
when the person on the other end of the line told me, "I know it's hard, but try your best.
I was almost connected to a different line about one out of every five times after that, but
I listened carefully to the announcement and realized that I had been connected to the "Unemployment benefit" line. "I didn't get the "Unemployment benefit" line, but a different section （ I didn't hear it well ） I'm going to connect you to the
line" So I thought "Oh, wrong again" and hung up. I made a mistake" and I would hang up. Then I thought, "Oh, I made a mistake again," and hung up.
So, why don't you just pay attention to that hearing and continue to say "Unemployment benefit" and try your best? In my experience, it is definitely easier to connect than "One".
I had to call more than 50 times and wait for 1 hour and 45 minutes even after I got through, but as a result I was able to solve everything.
I hope this helps.

• Betty Lover
• 2021/06/15 (Tue) 15:33
• Report
• Delete

Vm, thanks for the advice.
I was also having a hard time getting through to One. I was also having a hard time communicating with One. With your advice, I managed to get through with Unemployment, and was finally able to talk to the person in charge.
You are right. I'll listen to the audio carefully before I deal with it. Thank you for taking the time to share this information.

• sunset
• mail
• 2021/06/15 (Tue) 17:52
• Report

Did you send your email address to the Language Access contact ？

If not, please be sure to include your name, last 4 digits of your social security number, address, phone number, and email address before sending （. Failure to do so will result in the UI office staff not being able to verify your identity and will result in your email being delayed or not going through ）.

If you also include an explanation of the circumstances, it will be easier for Language Access staff who read the email to forward it to the adjuster in charge of overpayment.

The Oahu Claims Office e-mail address also receives a large number of e-mails from locals on a daily basis, so there is a high probability that the UI office staff will not catch them. There have been cases in the past where they have been caught, but they are very few and far between.

It would be a good idea to reconfirm with the call center just to make sure it has been received safely by the UI office. If they tell you that they have not received it, we recommend that you switch to mail with a receipt signature.

Overpayment says that it takes a considerable amount of time for an adjuster with many cases to process them, so the overwhelming majority of cases are waiting six months or more. Please try a little harder.

• Betty Lover
• 2021/06/16 (Wed) 08:39
• Report
• Delete

Sunset, thank you for sharing this information.
Your posts here have helped me tremendously. I see that I am not the only one and everyone is having their own struggles. My friends around me are getting unemployment insurance without any problems, so I am depressed and wonder why I am the only one.
Sunset, thank you for all your sound advice.

• kay1985
• 2021/06/17 (Thu) 17:36
• Report

To those of you waiting for PEUC approval due to overpayments

I shared this with you in #220.
We have made progress since then and will share.

May 20, 2021 →
Letter detailing overpayment
（ with specific numbers of how much difference ） and the name of the Examiner who contacted me previously will be sent and then you will be able to enter your Initial

May 22 → Initial claim changed from Filed to Pending, no progress since then

June 2 →
The oldest claim that had been stopped was added to the

June 10 →
I told the Examiner who took care of my claim that there was no progress from Pending and asked him to wait for another person to contact me.

June 14 →
No contact and no change in Pending status.
I talk to the Examiner again, but the Examiner tells me to contact the UI office myself since they can no longer contact me

June 15 →
I keep calling the UI office from about noon, and after an hour, I get a call from the UI office. I get a call from the UI office about noon, and after an hour I get through (they say "unemployment benefit" not "one")
I tell them that I have made no progress since the Pending and they tell me to wait as it is still being processed.

June 16 →
Same staff contacted me as the day before, changed from Pending to Processed

Six months after the overpayment occurred, I finally made progress.

The Examiner who was in charge this time was a young lady, and although she was very helpful, I realized that at the end of the day, you can't just wait and see, you have to move forward on your own.

The amount of overpayment was deducted from the initial claim, so there was no need to send a check or pay by credit card. I hope this helps everyone in the same situation as me.

• Betty Lover
• 2021/06/18 (Fri) 07:32
• Report
• Delete

Kay1985, thanks for the information.

You are right. I have to take action myself, not just wait and see.
Yesterday, I sent an email again based on Sunset's advice.
If no progress is made, I will call again.

• Betty Lover
• 2021/07/28 (Wed) 15:04
• Report
• Delete

Hi everyone, it's been a while.
I have made some progress since then.
I got an email from UI asking about Overpayment, I filled out this section and sent it back to them in the mail. I then sent the Overpayment overage by Check via postal mail.
My question is, I have not received my Puec since February, if my Puec is approved, will it be from past February or from the date it was approved ？
I have been waiting for 6 months now, I am in give up mode.
I am sorry. I can only vent my feelings here.

• cookie
• 2021/08/17 (Tue) 10:02
• Report

I am still waiting on https://labor.hawaii.gov/ui/ui-adjudication/

overpayment. I made an appointment this morning after reading yesterday's news that appointments with an examiner are now available. It was easy to choose the date and time. This is just a notification.

• kay1985
• 2021/08/17 (Tue) 10:58
• Report

Dear Betty Lover/those waiting for PEUC approval on Overpayment

This is Kay who shared in #220,#229.

I see that you have made progress from UI regarding Overpayment.
Did you contact them by phone after they contacted you by email ？

I also contacted them by email several times and received no response.
It takes a while to get through, but I think a phone call is the fastest and most reliable way.
However, it seems to be possible to make an appointment with an examiner these days, so you might want to try that.

In my case, PEUC stopped paying me in December （ for half a year ）.

Pending continues despite all overpayment processing and payments cleared
→
Contact UI and discuss
→
Instructed to wait as they will call back
→
Processed immediately after call back

See #229 for date details

After approval, the money was paid all at once from the stopped week in December.

As advised by Sunset, you should check again after PEUC approval as the Tax withholding will be reset (it was reset for me).

I heard from UI staff that it takes about 6 months to be paid by Overpayment.
I think Betty Lover will be approved in a few more days.

You may get an 808 outgoing phone call, as I did.
I think you should always pick up the phone.

（ It may not matter, but I made sure to say thank you to the UI staff who helped me ）

I understand that you are under a lot of stress, such as not getting a call. If you need any other information, please let me know.

• sunset
• mail
• 2021/08/17 (Tue) 18:58
• Report

Betty Lover,

If you have paid the excess as notified by the UI office as per kay1985's reassuring advice, you will soon be in Overpayment Resolution. Checking your bank account daily to see when the check you sent will be debited may help you determine the timing. If the check is debited and you are still unable to resolve the issue for more than two weeks, you may want to schedule a consultation appointment in the manner that cookie has provided you with information.

If the overpayment resolution is reached, you will be paid everything from February onwards when the payment was stopped until the week you applied for File a Claim Certification.

If you have been unable to apply for File a Claim Certification due to Overpayment, you will be able to enter your File a Claim Certification application after the Overpayment is resolved.

Just in case.
If you have been completely laid off, Job Search will be required for File a Claim Certification applications after the June 5 deadline. If you have been temporarily laid off from a full time job or are working shorter hours, a Job Search is not required.

• Betty Lover
• mail
• 2021/08/18 (Wed) 15:12
• Report
• Delete

Thank you for writing to the other three. I almost gave up when I didn't see any posts from anyone for a while after I wrote mine. I really think that everyone's situation is different and there may be no right and proper answer.
Since then, things have progressed again. I received a paper from UI debiting the excess check I sent them, and I also received an email with a claim form for unemployment insurance that has been stopped since February, which I filled out and sent back. And yesterday I received a letter from UI with the amount of my unemployment insurance benefits for the next year starting Aug. 1.
But the claim form was not completed from February, so I tried to fill it out again, but it said the form was already filled out. Maybe the UI automatically filed it for me.
And as the letter said, the start date for unemployment insurance was 8/1, so I filed from that date.
I actually thought it was restarting from the date it stopped since February, so I sent an email to the last person who sent me the form, but I haven't heard back yet, but...
I have a question. If anyone can help me understand, please let me know.
The Puec payment period is ？ on the UI website it says 11 weeks ＋ 13 weeks, was the payment period extended later ？ I heard it was originally supposed to end in September.
In case you are wondering, I am on furlough.

• はなさく
• 2021/08/19 (Thu) 11:51
• Report

cookie
thanks for the information.
I made an appointment as soon as my check was drawn and no progress was made after 2 weeks.
I received an email and it said it was a tentative reservation. It sounded like it could be cancelled in the future. Also, the location is only Oahu and I don't know where to go. Will we know where to go once the reservation is confirmed? I am already waiting 10 months, so I am worried about a lot of things.
Please everyone, any information would be appreciated.
Thank you very much.

• cookie
• 2021/08/19 (Thu) 16:17
• Report

Hanasaku-san
Yesterday it was in the news that in person appointments from September have been postponed due to the corona infestation,
but apart from that,
for people with cases like ours,
within 30 minutes of making an appointment,
an Examiner will call you. I'm sure they will take you in the direction of a solution.
I'm not sure what will happen these days,
so I'm going to wait and be ready for it first.

• sunset
• mail
• 2021/08/19 (Thu) 18:43
• Report

Betty Lover,

I haven't read your letter so I can't answer exactly, but I'm just guessing.

Did the overpayment occur while you were receiving the PEUC program and not while you were receiving the original UI ？

If so, the total amount that was deposited at once as "August 1 → until next year" and the total amount that was deposited "until February → when you first applied for File a Claim Certification after the overpayment was resolved. ？ If they match, it means that the UI office deposited the blanks from February. I think.

If there is an omission in the deposit or it doesn't add up, I would suggest that you make an appointment for a consultation as soon as the coronary infection numbers are down and reopened and get an explanation from the staff.

The PEUC program will not be extended and will end next month on September 4.

• はなさく
• 2021/08/20 (Fri) 13:05
• Report

cookie
thanks for the new information.
I have emailed and called the Exminaer in charge and nothing.
I will be ready and waiting as you said.
I hope we both get this resolved soon.

• Betty Lover
• mail
• 2021/08/21 (Sat) 11:34
• Report
• Delete

Sunset, thank you for your prompt post.
Overpayment occurred during UI payment.

Yesterday I received another paper from UI with the amount of Peuc payment, 13 weeks. The date was from February when I applied for it. However, my account has not been credited yet. This amount included $300 for the posted amount.
Peuc Peuc2's payment period is calculated to be 13 weeks each, for a total of 26 weeks.
These 26 weeks are correct from Feb to 7/31
when my Peuc is stopped.
The letter from UI the other day was for the amount
paid from 8/1 through the end of next year's year, not including the $300 for the accrual.
I am surprised to see the letter because I have not applied for UI from 8/1 yet.

My guess is that I will get a
letter from UI soon for 13 weeks of Peuc 2.

Thank you Sunset for always sharing information.
Thank you for sharing information with us.
And I hope each of you can solve the problem soon. I will share more information if the situation changes.

• cookie
• 2021/09/03 (Fri) 21:58
• Report

Hanasaku-san
Reporting the results of an appointment at UI.
I received a reminder email about 24 hours before I made the appointment.
Then I received a phone call at the time I made the appointment and
they were able to process the overpayment.
The next thing I know, PEUC is around the corner and now that PEUC is ending
PEUC is finally starting. It has been a long 10 months.

• はなさく
• 2021/09/05 (Sun) 10:51
• Report

cookie
thanks for your report.
I received an email canceling my reservation, and UI called me the other day.
I got all the pending Claims. Now they are Pending.
I haven't received the deposit yet, but I am relieved.
It was really long time.

• cookie
• 2021/10/11 (Mon) 22:50
• Report

I am still muddling through the first 13 weeks of PEUC.
After the 26 weeks of UI that started last March or April,
was there FPUC ＄ 300 assistance for the 13 weeks of PEUC from early fall to the end of the year ？
FPUC only started with the 11 weeks of PEUC from January
PEUC 13 weeks was your WBA only was provided ？
It was all so long ago and I don't remember much, so it would be helpful to know.