Show all from recent

551. About Permaculture Guesthouses on the Big Island o...（496view/0res） Local news 2022/02/20 13:57
552. booster shot（1kview/6res） Question 2022/02/18 14:42
553. credit card history（1kview/6res） Question 2022/02/18 10:24
554. Negative proof of entry into Japan（2kview/1res） Problem / Need advice 2022/02/17 14:08
555. Condo, water leak from upper floor.（1kview/6res） Question 2022/02/17 14:07
556. Can you recommend a pawn shop near Waikiki ！?（908view/1res） Question 2022/02/17 14:07
557. What to do if you have a corona while in Hawaii（1kview/3res） Problem / Need advice 2022/02/15 21:18
558. Duty Free Shops at Narita International Airport（795view/0res） Beauty / Health 2022/02/13 14:48
559. Consumer Protection in Hawaii（3kview/17res） Problem / Need advice 2022/02/13 13:38
560. Yoga near Waikiki（886view/1res） Sports 2022/02/11 20:11
Go back to top
Topic

Consumer Protection in Hawaii

Problem / Need advice
#1
  • nagoya
  • mail
  • 2022/02/06 10:57

I am a housewife visiting Hawaii for the first time. I was approached by a store in the Sheraton Hotel in Waikiki and purchased a beauty product.
A friend of mine who lives in Hawaii checked and found that it was available on Amazon for about 60% of the price, so I went to Amazon the day after I purchased it to ask for a return, but was told that I could not because the receipt from the purchase said it was non-returnable. I regret my poor English and the fact that I bought the product without reading and understanding it well, but I was shocked because I had heard that there are more laws protecting consumers in the U.S. than in Japan. Is it absolutely impossible to return or refund in such a case ？
Please let me know if you know anything about this.

This text has been translated by auto-translation. There may be a slight difference between the original text and the translation. (Original Language: 日本語)

#3
  • 家主
  • 2022/02/06 (Sun) 14:32
  • Report

In general, the U.S. has much less restrictive regulations regarding the return of purchased goods than Japan, and it was relatively easy to return goods for any reason.

However, due to the new coronavirus,

regardless of whether it is a direct purchase in a store or a web purchase on the internet, for cosmetics, clothing that directly touches the body, or household goods such as detergent,
if the product is defective or the delivered item is not what you expected, or if you want to exchange it for a different size,
you can return it. Even if the reason is relatively legitimate, such as the item is defective, the size does not fit, or you want to exchange the item
after actually trying it on, an increasing number of stores now do not accept returns/exchanges
to prevent coronavirus infection.

Even Daiso doesn't allow returns, exchanges, or exchanges.

If you buy directly from the store, it is difficult to return if the store's policy is posted at the entrance or on the receipt.

This text has been translated by auto-translation. There may be a slight difference between the original text and the translation. (Original Language: 日本語)

#4
  • nagoya
  • 2022/02/06 (Sun) 18:36
  • Report

Landlord

Thanks for your message. I went to the store again today and spoke to the man who gave me a free trial treatment in the back room.
I understand what you are saying, landlord, but the woman who approached me at the store introduced herself as having worked in a hospital and this man as a doctor.
But today's conversation revealed that he is not a doctor. I have given up halfheartedly thinking that I was cheated by a common catch salesman, but I hope that there will be no more people like me
in Hawaii in the future.

This text has been translated by auto-translation. There may be a slight difference between the original text and the translation. (Original Language: 日本語)

Show all (8)

Posting period for “ Consumer Protection in Hawaii ”  has been closed.
Please create new topic to continue the same topic.

Report this topic
Go to top