Vivinavi : Hawaii : (United States) Hawaii

• ひろぽん
• 2021/10/13 (Wed) 00:34
• Report

Sunset
Thank you for your reply.

＞ My guess is that when Mr. Hiroppon reported his bonus in June, the UI office did not instruct him to submit a second Initial Claim application, and he needs to have the UI office look again to see if the response of switching to PEUC continuation was really appropriate I feel that （ the UI office at that time was instructing the subject to file a second Initial Claim application ）.

↑ So you were only eligible for paid benefits, when you called UI and said, "It was a bonus payment." I clearly told them that it was a bonus, but they did not mention anything about submitting an application and told me to email them a copy of my pay stub. The statement clearly stated that it was a bonus. I wish the UI office had instructed me to submit a second Initial Claim at that time. I am very disappointed.
I have just talked to my colleague and asked him to show me the two approval letters as well, and I will talk to him again to see if the UI office really did the right thing in switching to PEUC continuation without giving instructions to submit the second Initial Claim application when I reported the bonus in June, as Sunset mentioned. I will talk to the UI office to ask them to look into it again to see if it was really appropriate. If we make any progress, we will share it here. Sunset, thank you so much for your kind response and for taking the time to go through all this on your own time. It is wonderful that Sunset always responds so kindly to everyone's questions and concerns. I am sure everyone appreciates it. I know you are busy, but please take care of yourself.

• sunset
• mail
• 2021/10/13 (Wed) 18:12
• Report

Thanks for your message, Hiropon.

Legal Aid Hawaii seems to have seen a lot of unreasonable cases with unemployment insurance during this pandemic, so I think they will give us their view.

We will be closing this topic soon as the PEUC program has ended, unemployment insurance itself is in its second round, and the busy call center will be calmed down next month.

In the future, if people with similar problems ask questions in this forum, please share your experience with Legal Aid Hawaii with them if necessary.

• sunset
• mail
• 2021/10/24 (Sun) 14:00
• Report

[About Details （ Pending Reasons ）]

The following is a list of reasons for showing Details after filing a Claim Certification application in the "Claim Inquiry" section （ 2021. As of October 24, ） .

Please use this information if you are unsure of the meaning of the Details display. Don't forget to read through the "Notes" section at the end.

[1] Details not available
（ Reason 1 ） The UI office has confirmed that there is no problem on the applicant side. Close to the time when "PROCESSED" will be displayed and credited; if the display does not disappear after one month, please contact the call center.
（ Reason 2 ） If the "Disqualified - Details not available" message appears immediately after the second Initial Claim application, please contact the call center for the reason. Please contact the call center to get the reason.

[2]Pending weekly reporting requirement / Pending weekly report of low earnings
（ Reason 1 ） UI office is checking labor report on the applicant from the employer. Please check with the employer to see if they have submitted a labor report.
（ Reason 2 ） If the employer has already submitted a labor report but the display does not go away, it may be a "Glitch" （ It may also appear on people who have been temporarily laid off ） . Please contact the call center to have it corrected.

[3] Pending decision on your ability and availability for work
（ Reason 1 ） On File a Claim Certification application, you may see "Were you available for work ？" question. If you clicked on the wrong question, please ask the call center to correct it.
（ Reason 2 ） You refused a request to come to work, or your employer filed a labor report to the UI office about your absence. If there is a misunderstanding, you should ask the employer to resubmit a corrected labor report. You should discuss this with your employer first, not the call center. The call center will not help you until you have discussed and resolved the issue with your employer.
（ Reason 3 ） Due to a location malfunction on your phone or PC, it was set to File a Claim Certification application from out of state even though you are in the state of Hawaii. Please contact the call center and inform them that you were in the state of Hawaii. Depending on the call center staff, you may be asked to provide proof that you were in the state of Hawaii. For location malfunction, please find someone who is familiar with smartphones and PCs and have them restore the location setting to normal mode.
（ Reason 4 ） Because you applied for File a Claim Certification from out of state. As stated in the handbook, it is a violation to apply for File a Claim Certification for an out-of-state stay.
（ Reason 5 ） If you have no idea about Reasons 1 to 4, it may be a "Glitch". Please contact the call center to have it corrected.

[4] Cancelled - Direct deposit cancel charge
The bank account information is not correct or the bank account registration has disappeared. Please re-register the correct bank account information and inform the call center that you have re-registered.

[5] Pending change of quarter review of peuc claim
（ Reason 1 ） Because UI office is still checking the Quarterly Report from the employer. If it has not disappeared after a month, please check with your employer to see if it has been submitted.
（ Reason 2 ） If the employer has filed the Quarterly Report properly, it may be a "Glitch". Please contact the call center to have it corrected.

[6] Reported earnings of $ ●●● are greater than your weekly benefit amount of $ ●●●. / Worked 40 hours or more
●●● is greater than your weekly benefit amount of ●●●.

[7] Inactive period - Break in claim filing
（ Reason 1 ） File a Claim Certification because there is a week when you have not filed. You need to contact the call center and ask them to backdate or file a Reactivate a Claim application. if you skip the File a Claim Certifiction application because you exceeded the WBA, you may get this indication. We recommend that you continue to apply for File a Claim Certification on a weekly basis without skipping.
（ Reason 2 ） If Reason 1 does not ring a bell, you may have a "Glitch". Please ask the call center to correct it.

[8] Pending decision as your claim was filed untimely
（ Reason 1 ） Because you did not file a File a Claim Certification by Saturday, the deadline. You need to contact the call center for backdating or apply for Reactivate a Claim.
（ Reason 2 ） If you do not know the reason 1, it may be a "Glitch". Please contact the call center to have it corrected.

[9] Pending decision on your eligibility due to earnings
（ Reason 1 ） We are aware of some unreported earnings on the labor report. If the report does not disappear after a month, please contact the call center to find out what is unreported.
（ Reason 2 ） If reason 1 does not ring a bell, it may be a "glitch". Please contact the call center to have it corrected.

[10] Maximum benefit allowable for entire claim is exhausted
If you have received a second Initial Claim payment, you may be entitled to a maximum of This means that 26 weeks of benefits have been exhausted.

[11]Failure to accept all work available
（ Reason 1 ） Because the employer reported to the UI office that you declined an offer to work or were absent. If there is a misunderstanding, you should ask your employer to resubmit a corrected labor report. Talk to your employer first and foremost. The call center will not help you until you have discussed and resolved the issue with your employer.
（ Reason 2 ） If reason 1 does not ring a bell, it may be a "Glitch". Please ask the call center to correct it.

[12] Pending decision on refusing an offer of suitable work
（ Reason 1 ） In a File a Claim Certification application, you may be asked "Did you refuse a new offer of work or referral to work? If you clicked the wrong answer, please contact the call center to have it corrected.
（ Reason #2 ） You have turned down a job offer letter from an employer and the employer has reported it to the UI office. If you had to decline the offer due to circumstances, send evidence of this to the UI Office. It is the final decision of the Examiner whether the evidence is accepted and the indication is rescinded.

[13] Pending receipt of medical form or application of a waiver
（ Reason 1 ） File a Claim Certification application, if you are you sick, disabled, or impaired in any way that would have prevented you from seeking or accepting work". The UI office will mail you a medical form at a later date. The process is to fill out the medical form and return it to the UI office along with the required documents.
（ Reason 2 ） If you clicked YES by mistake, please contact the call center immediately to have it corrected.

[14] Pending verification of additional claim employment
（ Reason 1 ） If you have a new job and have updated your employer information on your Reactivate a Claim application. Please check with your new employer to see if they have been contacted by the UI office.
（ Reason 2 ） If reason 1 does not ring a bell, it may be a "Glitch" on the part of the UI office. Please contact the call center to have it fixed.


- Note -
① Once a File a Claim Certification application is submitted, it cannot be amended later. Please be careful when submitting your File a Claim Certification application to avoid typing mistakes.

② If you want to review your answers to the File a Claim Certification application, you can click on the Filed Date in the Claim Inquiry section.

③ For the second Initial Claim application, a Job Search Activity Report is required for all unemployed and part-time applicants except for full-time furloughed and full-time short-time employees. For more information, please refer to and read the previous topic titled "Job Search Activities and Report Submission".

④ If you no longer need unemployment insurance benefits because you have taken a full-time job, you can simply stop filing your weekly File a Claim Certification. No other procedures are required.

⑤ A "glitch" is a system error that occurs in the UI office system. This often happens when the UI system is upgraded.

⑥ DetailsIf you have no idea about the reason for the display, and you have not asked your employer about it, and you have a mysterious stop of payment, it may be "Glitch" or "Overpayment". Please contact the call center to find out, and as for Overpayment, please refer to and read the past topic titled "PEUC not approved".

Finally.
The second Initial Claim application will be for 26 weeks, which has been extended under the PEUC program under special pandemic measures, but not under regular unemployment insurance. Therefore, there will be no third Initial Claim filed and it is highly likely that your unemployment insurance will expire completely.

• sunset
• mail
• 2021/10/24 (Sun) 14:25
• Report

[Change of Address and Unemployment Insurance for Moved Addresses]

We are hearing about a surge of people pulling out of Hawaii as the PEUC Extension Program comes to an end. We share some points to keep in mind below, just in case.

- Change of Address -
If you are moving out of Hawaii, be sure to change your address as soon as you have a new address. You can change your address by clicking on "Change Address" in the "My Account" section of your UI account.

UI offices tend to send out overpayment reminders several months in advance. Federal and state tax letters are also sent to the address on the UI account.

Please be careful not to change your address and be unaware of letters from the UI office, as this will affect you later in various areas, including tax procedures.

- Unemployment Insurance at your new location -
If you are moving to the Mainland, you will need to apply for unemployment insurance in the state you are moving to. Whether or not you are eligible for unemployment insurance depends on the rules of the state you are moving to. Please contact the Department of Labor in your new state for more information.

If you are moving to the Mainland due to a personnel change in you or a family member, you may continue to receive Hawaii unemployment insurance as long as you submit the necessary documents to the UI office in Hawaii and are approved. In the past, people who had to move to the Mainland for reasons related to their military family members were approved.

If you return to Japan permanently, you will not be able to continue receiving unemployment insurance because it means that you have completely abandoned your intention to work in the United States.

• sunset
• mail
• 2021/10/24 (Sun) 15:02
• Report

[List of Guidelines]

We have compiled a list of guidelines. Please use this list of guidelines and past topics about unemployment insurance in the Exchange Plaza, so that you will not be troubled with unemployment insurance know-how.

Please note that the address of the link may change in a few months.


（ 1 ） UI Office's official press release:
https://labor.hawaii.gov/news-and-events/

（ 2 ） Hawaii Governor's official press release:
https://governor.hawaii.gov/category/newsroom/

（ 3 ） Unemployment Insurance Handbook:
https://labor.hawaii.gov/ui/files/2018/11/UI-Benefits-Handbook-UC-266-Rev-3.4.19.pdf
↑
Be sure to read it as it contains important rules.

（ 4 ） Unemployment Insurance Official Site:
https://www.hawaiiunemploymentinfo.com
↑
All information is updated frequently, so read it voluntarily. Please read it voluntarily.

（ 5 ） Unemployment Insurance Q&A:
https://labor.hawaii.gov/covid-19-labor-faqs/

（ 6 ） UI Office Contact:
http://labor.hawaii.gov/ui/contact/
↑
If you fax or email, please include your full name, address, last 4 digits of your social security number when you registered your UI account If you fax or e-mail, be sure to include your full name, address, the last four digits of your social security number, telephone number, and e-mail address. Failure to do so may result in the UI office not being able to verify your identity, and your request will not be processed. Also, they tend not to reply to complex cases.

（ 7 ） Phone Appointments:
https://labor.hawaii.gov/ui/ui-adjudication/
↑
The UI office has its own criteria. Depending on the nature of the consultation, the appointment may be cancelled. If it is cancelled, please keep calling the call center.

（ 8 ） WBA Simulation Calculation:
https://huiclaims2.hawaii.gov/UI_ClaimWEB/pages/calculator/calculator.jsf

（ 9 ） 2nd Initial Claim Application Conditions:
https://www.hawaiiunemploymentinfo.com/end-of-the-federal-programs-2/
↑
A new condition has been added: "You must have resumed work since you first applied for unemployment insurance. If you do not receive a result letter in the mail, contact the call center and they will tell you the results.

（ 10 ） Pending reasons for weekly filing:
See "Details （ Pending reasons ）" in #567 of this Topic.

（ 11 ） Job Search Activities:
See previous topic titled "Job Search Activities and Report Submission"
↑
In the second Initial Claim application, unemployment insurance states " With the exception of "Full-Time Temporary Dismissal" and "Full-Time Shorter Hours," those who are "Full-Time Totally Unemployed" and those who are "Part-Time" are required to report and file a report on their job search.

（ 12 ） UI Office Recommended Job Search Activity Site ① :
https://www.careeronestop.org

（ 13 ） UI Office Recommended Job Activity Site ② :
https://www.honolulu.gov/cms-dcs-menu/site-dcs-sitearticles/735-job-seekers.html

（ 14 ） Overpayment:
See past topic titled "PEUC not yet approved"
↑
It seems to take almost 6 months to be released after the payment stop on Overpayment. If you have been stopped for a mysterious reason, please ask the call center to check whether it is overpayment or not.

（ 15 ） Handbook for Employers:
http://labor.hawaii.gov/ui/test-handbook-for-employers/

（ 16 ） Q&A for Employers:
http://labor.hawaii.gov/ui/906-2/