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Topic

Payment of PUAs

Question
#1
  • Pochi
  • mail
  • 2020/11/13 07:40

Good morning.
Please advise if anyone knows anything about PUA.
I received a Monetary Determination from the PUA.
My PUA website Current Benefits also shows the same amount as the Monetary Determination.
I have received my weekly Pandemic Unemployment Assistance, but I have not received my Federal Pandemic Unemployment Compensation
$ 600 and Federal Lost Wages Assistance $ 300 have not been credited. As for
$ 600, from July 25 to September 13. $ 300 is from September 13. ( $ 300 is only for those who earned $ 100 or more per week, which I understand should not apply since I was $ 95. ) Does
Current Benefits mean that they may be paid, or has the decision been made to pay them, but it is just taking a while?
I have also submitted an Appeal and am waiting for a reply.
Thank you in advance.

This text has been translated by auto-translation. There may be a slight difference between the original text and the translation. (Original Language: 日本語)

#36
  • Pochi
  • 2021/01/13 (Wed) 19:39
  • Report

Sunset
Thanks again for sharing, PUA is going through a lot of changes and inevitably there will be problems with the system.
My application had to be redone again, but the new information has motivated me a bit again. I will give it some time and try to contact them.
Thank you very much.

This text has been translated by auto-translation. There may be a slight difference between the original text and the translation. (Original Language: 日本語)

#37

Pochi,

Both PUA and UI have their peaks and valleys, and I know you are heartbroken by the procedures that swing us around so much. What I can tell you is Never give up! You can also submit a request to the call center once At push 3 for PUA only at the call center, the 1st female recording announcement will be played and if music is played, the process is to wait without hanging up. While the music is playing, it is easy to wait for 30 minutes to an hour, so it is easier to wait while doing housework. ( When the second female recording announcement comes on, hang up immediately and dial again ). I helped a PUA friend with a call the other day and it connected after an hour of continuous calling.

This text has been translated by auto-translation. There may be a slight difference between the original text and the translation. (Original Language: 日本語)

#38
  • Pochi
  • 2021/01/14 (Thu) 06:15
  • Report

sunset
Good morning. Thanks for your message. How many times have I really felt like my heart is about to break? I really feel like I'm going to break down, but I will never give up for the sake of my child.
If I call and wait for a while and can't get through, I hang up because I can't wait any longer, but today I'm going to keep calling. Thank you for all your advice.

This text has been translated by auto-translation. There may be a slight difference between the original text and the translation. (Original Language: 日本語)

#39

Pochi,

I found it a little confusing when I reread my own post later, so I'll add the setup again.

Dial → The first female recording announcement is played → Press 3 for PUA only → Wait when music is played ( If the second female recording announcement is played without music, hang up immediately and dial again )

If you make a request, a Japanese interpreter will be sent out.

If the call center staff who lives in the main line answers, you should always call from a place with a good signal, because if the signal is bad, the call will be disconnected. I had to move to a place with a good signal. If you are calling from a home phone, I think you should be fine because the signal problem of the phone is irrelevant.

If you are not on an unlimited call plan, I recommend you to use a toll-free phone number because the numbers starting with 833 are toll-free.

This text has been translated by auto-translation. There may be a slight difference between the original text and the translation. (Original Language: 日本語)

#40
  • Pochi
  • 2021/01/15 (Fri) 15:00
  • Report

sunset
Thank you for the detailed explanation. I had the phone connected for about an hour yesterday, but for some reason it got disconnected halfway through and I ended up not being able to talk to anyone. I will try to call again as you advised as soon as possible now. I didn't know there were call center staff who live in Mainland.
Thanks again !

This text has been translated by auto-translation. There may be a slight difference between the original text and the translation. (Original Language: 日本語)

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