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Topic

Dual Nationality Travel ・ Departure and Entry

Problem / Need advice
#1
  • 二重国籍
  • mail
  • 2022/06/02 11:59

My child has dual US/Japan citizenship and entered Japan with a Japanese passport and is now in Japan. I would like to have the name on the return ticket changed to the name on the U.S. passport, but I am having trouble getting in touch with Zipair at all.

I e-mailed Zipair many times before my departure from Japan for another matter, but in the end I left without receiving a reply, so I have a feeling that I will not receive a reply this time either. In that case, if I keep the name on the ticket as my Japanese passport name and show both my Japanese and US passports at the departure counter at Narita, will I be able to leave the country for the US (Hawaii)?

Up until now, the airline responded immediately and I was able to have my return ticket changed to my US passport name and return without any problems, but Zipair's phone and chat are not connected at all, and emails are not answered at all, and I have sent a DM to their official account on Instagram. I have also sent them a DM, but they have not responded at all and I am having trouble.

This text has been translated by auto-translation. There may be a slight difference between the original text and the translation. (Original Language: 日本語)

#2
  • Marlocci
  • 2022/06/03 (Fri) 00:20
  • Report

When I check in at Narita, it is my US passport and at passport control it is my Japanese passport. Of course, when you arrive in the U.S., you will use your U.S. passport. If you don't use your U.S. passport at check-in, you will not be allowed to enter the U.S. and will not be allowed to check in because ESTA will not be done.

This text has been translated by auto-translation. There may be a slight difference between the original text and the translation. (Original Language: 日本語)

#3
  • 旅行
  • 2022/06/03 (Fri) 03:41
  • Report

Dear Dual National

I also booked my daughter's ticket with a Japanese passport.
Because Japan now only allows Japanese nationals （ to enter the country ） although they have started accepting some tourists
, I was so obsessed with this that I thought it absolutely had to be in the name of a Japanese passport.
So I did some research and it seems that airline tickets and entry are two separate issues.

Even if it is not possible to change the name of the ticket before the boarding date, it would be OK if you can show both Japanese and US passports in each country.
As mentioned in this link below, I believe that immigration officers in both Japan and the U.S.
only look at the passport and do not check to see if the ticket name and passport name match.
https://www.kaigaikk.com/air-ticket-booking-name/#index_id3

I will ask the consulate and the airline company in case.

This text has been translated by auto-translation. There may be a slight difference between the original text and the translation. (Original Language: 日本語)

#4
  • 二重国籍
  • 2022/06/03 (Fri) 11:41
  • Report

＃ 2 Dear Marlocci
I still think you should have the name on the return ticket changed to your US passport name. Thank you.

I have already sent Zipair an email with the photo pages of both Japanese and US passports, but they have not responded at all and I am having trouble.

This text has been translated by auto-translation. There may be a slight difference between the original text and the translation. (Original Language: 日本語)

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