Vivinavi : Hawaii : (United States) Hawaii

• sean0914
• 2022/04/16 (Sat) 17:23
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I am also a Delta guy, but I took the May flight on JAL.
Honolulu → Haneda → Nagoya for regional flights.
Now it says that if the flight is cancelled, there is no change or difference if the flight is until November.
#Jarjaru, in your case, the free period must have passed ？

However, since I bought my ticket in February, I experienced 4 changes due to cancellations 😅
I called for about 3 hours and could not get through, and if I wanted to cancel, I could do it online. The first two times I cancelled and re-purchased because the price didn't change, and the third and fourth times I called for 2 hours and they changed the ticket.
The JAL person who handled my case was very courteous, and I was interested in her low attitude, even though it was not her fault that the flight was cancelled.

Hawaiian is slow to announce cancellations.
Currently, they only have the flight status until 5/31. I wish you a safe trip back home.

• じゃるじゃる
• 2022/04/16 (Sat) 18:27
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You will not be charged a change fee, but you will be charged the difference between the flight you are changing. I checked with JAL before purchasing my ticket, and they replied that if the flight is cancelled due to the airline's reasons, the difference between the flight and the one being changed will not be charged, but it was. I heard that depending on the time of year, day of the week, etc., that benefit may not apply … or something. Still, my family was better off, and my friend's family, who had already purchased Premier Economy, had to choose between flying via Mainland on a flight with Premier Economy or paying the downgrade penalty and flying direct in regular economy, because there were no Premier Economy seats available on the flight they were changing to. I had to pay both the downgrade penalty and the difference between the flight and the one I was changing to. Because of this, I plan to avoid using JAL as much as possible for the time being.

JAL mileage can be transferred to Zipair, so I transferred it to Zip. It seems you can use it to pay for in-flight shopping, food and drink, etc.

• こーの字
• 2022/04/17 (Sun) 08:43
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sean0914, thank you for your message. My final destination is Nagoya too, but I decided to fly to/from Tokyo because I was a bit worried about the transfer time at Haneda or Narita, and also because I wanted to see my siblings and family who live in Tokyo. I would be most happy if Delta would bring back the Nagoya flight, but I imagine that after the Tokyo flight is restored in October, they will look at the number of passengers and decide whether to reopen the Nagoya flight or not. I see that everyone is having a hard time contacting JAL. The people who answer the phone must be very busy. If I could get through to them, I would thank them.

Have a nice trip back home, sean0914.

• こーの字
• 2022/04/18 (Mon) 08:13
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Thank you, Jarjaru, for the additional information. It is worrisome as a consumer that when the time comes to make a change, the rule is not applicable, etc., etc., etc.
Also, the penalty for downgrading and paying the difference for the changed flight, that is really a crying shame.

Also, thanks for the information that JAL mileage can be transferred to ZipAir.
I will look into it.
As for other means, I heard that 8,000 miles can be converted to $ 40 gift cards to CVS, Burger King, HomeDepot, etc.
The conversion rate is poor, but I'm thinking gift cards would be nice for JAL mileage that is almost never used. I'd like to try it.

• こーの字
• 2022/04/19 (Tue) 08:31
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JAL's fuel surcharge will be 23,600 yen/one way from June ticketing.
Currently it is 12,700 yen/one way, which is high enough, but it is double that.
If you change your reservation in June, you will also be charged the difference in surcharge.
That's roughly $ 90/one way. Anyway, I hope things go as planned.