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Topic

Long lines at Hawaiian Airlines

Problem / Need advice
#1
  • 関空行き
  • 2023/06/28 00:37

Thank you for your interest.
I will be returning to Japan temporarily to Kansai Airport by Hawaiian Airlines in the summer.
When I returned to Japan last month, I arrived at the airport
about 3 hours before boarding time, but the check-in line was unbelievably long
and there was hardly any time to spare.
It is very depressing to think of standing in that line again.

There is a check-in machine at the end of the line, but
nobody was using it.
Is that one unavailable?
Also, is there any way to get around that line, like using a paid porter service or something?
If anyone has any information, please let me know.
Thank you in advance.

This text has been translated by auto-translation. There may be a slight difference between the original text and the translation. (Original Language: 日本語)

#3
  • 関空行き
  • 2023/06/28 (Wed) 23:56
  • Report

Thank you Fazit for your reply.
Is that the reason why no one uses the mechanical kiosk?
Sky Cab still looks good ….

I also wonder about Hawaiian Airlines'
unwillingness to improve those long lines.
I have been saving my miles since before Corona, so I have no choice but to use it every time
but I am about to lose my patience ….

This text has been translated by auto-translation. There may be a slight difference between the original text and the translation. (Original Language: 日本語)

#4
  • Pono
  • 2023/06/29 (Thu) 19:15
  • Report

Hello. Please excuse me from the side.

Thank you very much for sharing the Hawaiian Airlines congestion. I would love to see you make that claim on our website. Your voice is important to us.

Please do so.

This text has been translated by auto-translation. There may be a slight difference between the original text and the translation. (Original Language: 日本語)

#5
  • t
  • 2023/07/02 (Sun) 15:11
  • Report

I flew Hawaiian Airlines at the end of June
Last time there was a long line at the end of the year, so this time
I arrived at the airport 3 hours before the airline recommendation
It was not crowded at all and went smoothly.
After that, I had to wait in line for security, but I didn't have to take off my shoes, so I was able to go smoothly
By the way, the plane was full or nearly full
and it was in that condition
I guess it depends on the time of year, but just FYI...

This text has been translated by auto-translation. There may be a slight difference between the original text and the translation. (Original Language: 日本語)

#6

In my experience, it seems to be crowded on weekends. It takes over an hour just to check in every time. On weekdays, it often goes easily. Not always, though.

This text has been translated by auto-translation. There may be a slight difference between the original text and the translation. (Original Language: 日本語)

#8
  • 関空行き
  • 2023/07/04 (Tue) 00:43
  • Report

Thank you all for your replies.
I see that the crowds are different depending on the day ….
Since it seems that check-in can be done 4 hours in advance
I think I will go early and relax in the airport. Thanks for the information.

This text has been translated by auto-translation. There may be a slight difference between the original text and the translation. (Original Language: 日本語)

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