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Topic

Car Insurance When contacting your insurance company

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#1
  • kukui
  • mail
  • 2021/11/21 10:35

This is my first time here, so please let me know.　I will be in the Mainland for college this fall.　My car is in Hawaii.　Just before I left Hawaii, I had a collision in the Kahala area.　It was not a major collision and the damage to both of our cars was not serious, so we exchanged contact information and that was the end of it.　A few weeks later, while my family was driving the car, we noticed that the A/C was not working （ I was already in Mainland for college at the time ） I went to have it checked out and was told that the A/C would not work without repairing the front of the car and was given an estimate.　　I am prepared to contact the insurance company, but a few weeks ago I dropped my phone and all the data was lost due to a shock or something.　I have not even backed up the data.　
I was told that when I contact the insurance company, they will contact the other party's name, address, photo, etc.　
If the other party's information is lost, will insurance be denied? ？

I have asked my family in Hawaii to do the estimates and repairs. I will be the one to contact the insurance company, but is it possible that the insurance will not be reimbursed in this situation ？ Please let me know if you have any information in advance.　
This is my first time and I am very anxious.　Please help me.

This text has been translated by auto-translation. There may be a slight difference between the original text and the translation. (Original Language: 日本語)

#2
  • 家主
  • 2021/11/21 (Sun) 13:36
  • Report

When did you have the accident ？
Did you contact your insurance company at the time of the accident ？?

This text has been translated by auto-translation. There may be a slight difference between the original text and the translation. (Original Language: 日本語)

#3
  • Kukui
  • 2021/11/21 (Sun) 14:18
  • Report

Thank you for your reply.
The accident was in early September. The outside injuries were only grazes, so I let it go. Also, it was a few days before I left for college, so I decided I didn't have time, which was a mistake.
I still wonder if they will accept it without the other person's information ？.

This text has been translated by auto-translation. There may be a slight difference between the original text and the translation. (Original Language: 日本語)

#5
  • ノーフォルト
  • 2021/11/21 (Sun) 15:03
  • Report

Hawaii is no-fault, so the biggest problem is not the availability of the other party's contact information, but
the lack of a police report when you had your accident.

How can you prove to the insurance company that you had an accident months ago ？
It is useless to even think about it. You just have to give up and think it's a learning experience.

I guess the air conditioner repair will be deductible after all ？

Or if you have car insurance, you can use it to repair it ？

Don't your parents know that much about it? ？ don't your parents know that much about it?

This text has been translated by auto-translation. There may be a slight difference between the original text and the translation. (Original Language: 日本語)

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