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Topic

I received an email from Bank of Mitsubishi UFJ requesting a response regarding my account.

Problem / Need advice
#1
  • Star
  • mail
  • 2024/12/10 23:26

Is there anyone here who has the same ？
Perpetual Deposit Notice with a few confirmations on your account, please access the link. I received this email two days ago.
I received this email two days ago, and today I remembered and read it again and found that the deadline was today. I clicked on the link, but I had to disable my computer security to open it, and while I was trying to figure out how to do that, I realized that it was a fake email.
Do you think I can be sure it is a fake email because the sender's email address does not look like a bank ？ I am puzzled because this is the first time I have received such an email from someone claiming to be a Japanese bank.

This text has been translated by auto-translation. There may be a slight difference between the original text and the translation. (Original Language: 日本語)

#2
  • bloom
  • 2024/12/10 (Tue) 23:42
  • Report

Star
I think you should contact Mitsubishi UFJ Bank directly.

I have received
from the USPS post office with a strange email address.

If you use a VPN to view Japanese websites, you may receive junk mail from Japanese sites
in Japanese.

This text has been translated by auto-translation. There may be a slight difference between the original text and the translation. (Original Language: 日本語)

#3

I think it's a *fake*.
I don't think banks can terminate accounts on their own, whether they are perpetual accounts or frozen accounts, so if you have such an account, I think it is safe to contact the bank here.

This text has been translated by auto-translation. There may be a slight difference between the original text and the translation. (Original Language: 日本語)

#4
  • こーの字
  • 2024/12/11 (Wed) 11:51
  • Report

Here is the official information
https://direct.bk.mufg.jp/info_news/smsinfo_1023/index.html

"Mitsubishi UFJ Bank will never send you an e-mail directly to the Internet Banking login screen and ask you to enter your password ・ PIN, etc. "Mitsubishi UFJ Bank will never ask you to enter your password or PIN by directing you to the Internet Banking login screen via email.
If you feel suspicious in any way, please do not click on the link in the email and delete it. "

From here, it is almost certainly spam.
You may have noticed this before entering the required information, but
you may want to check your account for unauthorized access, just to be sure.

This text has been translated by auto-translation. There may be a slight difference between the original text and the translation. (Original Language: 日本語)

#5
  • Star
  • 2024/12/11 (Wed) 13:51
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I'm not quite sure where to call the bank, and I don't want to email them, but I don't seem to request anything by email. I certainly don't use the bank's online banking and would not have given my e-mail address to the bank. Since I don't use net banking, I am a little worried that I won't be able to check it until my next trip back to Japan. However, I think I might be able to find out if anything is wrong because sometimes my father deposits my allowance and I don't think I would be able to deposit it if it was frozen or cancelled.

This text has been translated by auto-translation. There may be a slight difference between the original text and the translation. (Original Language: 日本語)

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