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Consumer Protection in Hawaii

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#1
  • nagoya
  • mail
  • 2022/02/06 10:57

I am a housewife visiting Hawaii for the first time. I was approached by a store in the Sheraton Hotel in Waikiki and purchased a beauty product.
A friend of mine who lives in Hawaii checked and found that it was available on Amazon for about 60% of the price, so I went to Amazon the day after I purchased it to ask for a return, but was told that I could not because the receipt from the purchase said it was non-returnable. I regret my poor English and the fact that I bought the product without reading and understanding it well, but I was shocked because I had heard that there are more laws protecting consumers in the U.S. than in Japan. Is it absolutely impossible to return or refund in such a case ？
Please let me know if you know anything about this.

This text has been translated by auto-translation. There may be a slight difference between the original text and the translation. (Original Language: 日本語)

#12
  • nagoya
  • 2022/02/07 (Mon) 08:19
  • Report

Dear all
I was so excited that I made a mistake in the store information, so I am correcting it.
The store was TRUFFOIRE at the Hyatt Regency. Please be careful.

This text has been translated by auto-translation. There may be a slight difference between the original text and the translation. (Original Language: 日本語)

#13
  • nagoya
  • 2022/02/07 (Mon) 08:22
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Dear Virtual Currency Chief

Thank you for the information. I will ask my friend who can speak English to help me as soon as possible.

This text has been translated by auto-translation. There may be a slight difference between the original text and the translation. (Original Language: 日本語)

#15
  • nagoya
  • 2022/02/07 (Mon) 12:15
  • Report

Dear Papaya

Thank you for your message.
Im a doctor, Free trial, Only today, Big Discount, etc. I was caught by English words that Japanese can understand.
I will be careful from now on.

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#17

My husband is not a doctor, but he has doctor in his title.
Doctors are not only doctors, so it may not be that I lied
I'll just mention that.
It is often the case that the back-to-back commercial products are several percent cheaper on Amazon, and many of the products sold in Hawaii have a shipping
surcharge, so it is not always possible to say ！ that they are bottled up.
Even Burger King, for example, costs a few dollars more in Hawaii than 2 for 7 on the mainland.
When I used to live in Guam, a guy who worked at DFS told me that the transportation costs between Hawaii and Guam are higher
than those in Hawaii.

This text has been translated by auto-translation. There may be a slight difference between the original text and the translation. (Original Language: 日本語)

#18

http://cca.hawaii.gov/consumer-complaints/

Here is where to file a complaint with the Consumer Center of Hawaii.
Why don't you file a complaint ？
Don't cry and see what you can do ！
Good luck with your return.

This text has been translated by auto-translation. There may be a slight difference between the original text and the translation. (Original Language: 日本語)

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