Vivinavi : Hawaii : (United States) Hawaii

• sunset
• mail
• 2020/11/07 (Sat) 22:00
• Report

"Until when ？",
I would like to take this opportunity to add a survey from me as well.

To those of you waiting for approval
Could you also note how many weeks you are waiting ？ I will take the tally and share it with the person responsible for the UI assist and have him or her pass it on when they have their meeting with the government officials.

• mai
• mail
• 2020/11/07 (Sat) 22:18
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Oct 7 PUEC application date

Currently in pending status.　Waiting for 4 weeks for approval.

• Malo
• 2020/11/07 (Sat) 22:51
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Dear SUNSET

Questionnaire response.

Both husband and wife have been Pending since they applied the week of October 17.

We have made a Claim every week.

Thank you.

• sunset
• mail
• 2020/11/07 (Sat) 23:17
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As for the survey tally, please let Wednesday, November 11 （ ） be the deadline.

Thank you again.

• Sunflower
• 2020/11/08 (Sun) 07:04
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I applied for PEUC on October 20, but did not receive a Confirmationnumber.
I called to confirm that my application was approved, but I have not received any claim since my application.
I called again to confirm, but was told I would have to wait.
They said it was a system error, but I am worried.

• ココなっちょ
• 2020/11/08 (Sun) 08:43
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• Delete

Four weeks are already Pending since the week of 10/12.

• Aloha
• 2020/11/08 (Sun) 16:49
• Report

I applied on October 7 and have a pending Claim for 5 weeks from October 10.
I was not able to claim for October 3 only, and I have already requested a backdate by email and phone, but as of today, nothing has changed here either.

• Sue
• mail
• 2020/11/08 (Sun) 18:46
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I applied for PEUC on 10/7 and it is still
pending, I called to have it backdated 10/3 but they just told me to wait.
It has been 5 weeks now.

• カパフル
• mail
• 2020/11/09 (Mon) 00:08
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Dear Sunset
Thanks again ！ Here is my PUEC status report.
Applied for PUEC on September 29. Received an email on the same day that my application was accepted.
Pending continued after that.
Called UI call center on October 27.
Talked to temporary staff and requested approval of PUEC.
Could not speak to Claims examiner directly, but
managed to get Claims examiner to confirm,
received reply "approved".
Checked the status on the web site on the evening of October 30.
It was still in Pending status.
On a lame attempt, I sent an e-mail to the UI office in Oahu, requesting PUEC approval.
On Nov. 6, UI office responded by e-mail （ The following ） Yes.
"Payment was processed. You should receive by the end of next week."
Web site changed to PROCESSED and showed unemployment insurance balance.
However, I don't know which was more valid, the phone request or the email request.
I hope the above is of some help.
We hope that your PUEC will be approved as soon as possible.

• Malo
• 2020/11/09 (Mon) 00:30
• Report

Dear Kapahulu

Please tell me the email address for the UI office.

I was having trouble figuring out which e-mail address to send it to.

And how did you describe the contents ？

I would be happy if you could tell me.

• alohahaloaaa
• 2020/11/09 (Mon) 07:06
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• Delete

I applied on September 12, but it is still pending after 2 months.

• カパフル
• mail
• 2020/11/11 (Wed) 01:26
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Dear Malo

Sorry for the late response. （ I fell asleep after posting ）
For UI phone numbers, mail addresses, and other information, please click
"Contact" at the bottom of the UI top page, on the right side, to open the corresponding page.
Just to be sure, the information there is as follows.

Oahu Claims Office
Mail Address dlir.ui.oahu@hawaii.gov
Address 830 Punchbowl St., Rm 110, Honolulu, HI 96813
Phone (808) 586-8970
Call Center (833)-901-2272 (833)-901-2275
Fax (808)586-8980

• sunset
• mail
• 2020/11/11 (Wed) 08:11
• Report

The temporary survey was closed. The number of people was small compared to the number of topical visits, which gave us the impression that many of the people here in the community may have been approved.

For loco people, nearly 600 people have been waiting for approval for over a month. Some of them, after many phone calls, e-mails, and faxes, quipped, "All we can do is wait.

mai, Malo, Sunflower,
Coco Nacho, Aloha,
Sue, alohahaloaaa,
Thank you so much for sharing your situation as we endure great uncertainty. We have shared and discussed with the responsible team about you all. I have sent you an email, please check your own mailboxes. The person in charge said, "The average time for approval is now 14 to 28 days, so those of you who have exceeded the one month mark, please try calling again to urge them to do so. I also suggest that you strongly persist and ask them to treat it as Priority since it has been a month.

Kapahulu,
Thank you so much for always sharing your valuable information. It is reassuring.

Malo,
You can also see the mail address given by Kapahulu here.
↓
http://labor.hawaii.gov/ui/contact/

How long ？ Mr.
Thank you very much for taking the extra survey flight.

• Malo
• 2020/11/11 (Wed) 15:30
• Report

Mr. Kapahulu

Thank you for your contact information and your kind attention.
I emailed you immediately.
Thank you very much.

Mr. sunset

Thank you for the URL.
I am very encouraged by the presence of Mr. sunset.
I really appreciate it.

• shoyu11
• 2020/11/11 (Wed) 21:35
• Report

sunset
Thank you for your valuable information.　
I didn't get to the survey in time, but I also applied on 10/14 and am still PENDING.
I called the UI office several times and they were able to escalate it to 11/10, but then told me it might take 14 days.　The person advised me to call again and ask what the status is if it is still PENDING after a week.

My question is,
when you say "the average time is 14 to 28 days", is that business days ？ or calendar days ？ when I first called in late October, I was told to call after 14 business days.

Thanks in advance.

• sunset
• mail
• 2020/11/11 (Wed) 21:53
• Report

Shoyu11,

The UI office receptionist is ostensibly closed on weekends and holidays, so it is "business days （ business days ）".

Ostensibly, there are people who call from the UI office on Saturdays. The reception desk itself is closed, but people seem to be working in the office.

I posted a case study on the other PEUC topic today.

• Lala
• 2020/11/11 (Wed) 22:19
• Report

I know the survey is closed, but I'll share my approval process.
I applied for PEUC on 10/6.
After that, I didn't hear from them for a week or 10 days, and in the second week, I got numb and sent them an email. However, during that time, the last LWA was deposited, so I was relieved that they had not forgotten about me.
But after that there was no sign of anything again...
Just as I was considering whether to send another email or call them again, I received a letter on 11/2 with the approval and the amount.
A few days later, on 11/8, 4 out of 5 payments (9/26, 10/10, 10/17, 10/24) were deposited together.
I am not sure why this time lag ？ occurred, but I guess the 10/3 claim was delayed, so it was not all deposited at once.
This is a rough process, but if you received an approval number when you applied for PEUC, and if you have done your weekly claim properly, I am sure you will get your UI.
I know you are anxious, but I guess there is no other way but to wait ？.

• shoyu11
• 2020/11/12 (Thu) 00:48
• Report

Sunset

Thank you for your prompt response. I see that the call may come on Saturday as well. I will keep that in mind.
I also read the other PEUC topic. A lot of information, very helpful.
Thank you very much.

• Aloha
• 2020/11/12 (Thu) 10:27
• Report

I am the one who gave you an update on the status of your application the other day, and I am happy to report that your application has finally been accepted.
I hope this will be helpful to everyone.
I applied on October 7 and had a 5 week claim pending since October 10. I called for the third time 2 days ago and told them that I had waited 2 weeks since I last called and nothing had changed. I also told them that I had emailed them and they said they would take care of it right away.
And this morning I was able to confirm that the 5 week PENDING has changed to PROCESSED.
Everyone seems to have received their letters, but I have not received mine yet.
Backdated for October 3 was also backdated and I just applied for it.

• MOO
• 2020/11/12 (Thu) 11:23
• Report

Hi, I wrote a disappointing post in another thread
I got through to the office today

Oct 7 ： I applied for PEUC
Oct 29 ： I called to confirm and get an escalation.
Nov 12 ： （ I called today ） and was told

"I don't see any paperwork deficiencies in your claim, so there is nothing I can do" （ What ？ ！ ）
No, no, no, no, no, I'm not going to say that, I've been struggling to find a job for a month and a half now without a transfer ！ and I'm not going to bite back
"I understand, but we all are working hard as much as we can, you just need to wait."
I was disappointed 、、、、

• sunset
• mail
• 2020/11/12 (Thu) 11:49
• Report

Lala,
Thank you so much for sharing your valuable information. I knew it would take almost a month. The time lag was also very helpful. I will share this information with the responsible team. I would like to add that LWA and PEUC are two separate procedures that proceed separately, so just because you are getting an LWA does not necessarily mean that the PEUC approval process is moving forward.

Aloha,
Thank you so much for sharing this valuable information. I understand that there are cases where a letter is approved without being received. if I don't receive a letter after 2 weeks, I should contact the UI office for further information.

MOO,
I am really disappointed with the temporary staff. You may want to re-attempt another temporary staff member. I wish you a speedy resolution.

To those who have been approved for PEUC
Please share information on this topic for those who are in need on how to respond to the UI office and get approved. Please do so.

• Aloha
• 2020/11/12 (Thu) 15:43
• Report

Mr. MOO

I was in the same situation with the same application date, so I can sympathize with your feelings.
As Sunset said, I think it is better to attack again to another staff member. I also felt that the first two times I called the staff seemed to be temporary staff who could not do anything, but the person who helped me two days ago moved quickly and had a quick understanding of the situation, so I feel that he or she was familiar with the staff and was not a temporary person. My impression was that it depends a lot on the person in charge of the other party who answered the phone. Perhaps it would be better for you to call several times and make a decision based on how the person you are dealing with is doing.

• parmtree
• mail
• 2020/11/13 (Fri) 10:45
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• Delete

Hello, I have applied for PEUC on Sept. 21 and it is still PENDING.

I applied for PEUC on Sept 21 and still pending.
Benefit year is from Sept 13th
I am already pending for 9weeks now.

I have called customer service several times and all I am told is to wait. 3 weeks ago I was told that someone higher up in customer service would call me back but they never did so I called yesterday and was told it would take about another month to call me back.

Emails have not been returned,
I have emailed the councilman and he has not returned my emails, and I have written to the UI office and there is no resolution.

Is there anything I can do?

• 気をつけてください
• 2020/11/13 (Fri) 11:23
• Report

I checked my account this morning and
PEUC approved.
(not yet credited to my bank account)

I applied for PEUC from ~10 ／ 24 closing, so I thought it would take 2 months pending approval ？ I was so surprised ！ .
I have not done any e-mail, phone call, or anything...

Looking at the UI community on FB, it seems that many people have been approved from yesterday to today ！

My question is,
- 10/17
I have received about $90 after tax, but will the balance be credited to my account later ？ ！
If anyone knows,
I would appreciate it if you could tell me.



I hope many of you will get PEUC approval successfully from now on ！ ！

• MOO
• 2020/11/13 (Fri) 12:14
• Report

Sunset, Aloha,

Thank you for your advice ！ ！
I will try to call and email again to try to get out of this situation.

• Aloha
• 2020/11/13 (Fri) 22:08
• Report

Please be careful Mr.

Please take a look at the title, PEUC Unemployment Insurance 13 Week Extension Program, and your valuable contribution.
I believe you also had information about the deposit of the difference.

• Mana
• 2020/11/13 (Fri) 22:59
• Report

Dear Sunset

Thank you so much for everything. It was my first time to apply for unemployment insurance, and I was worried that I was groping my way through everything.
I have always thought that Sunset-san is such a wonderful person, who is always willing to answer questions from volunteers and explain things in detail. I have been thinking about it for a long time.

Now, I would like to share the timeline of the recent PEUC receipt.

On 9/20, 26 weeks are up → Apply for PUEC on 9/22 → U I dated 10/2
Letter from office arrives in the mail 😦 (with the amount of PUEC, etc.). The format was almost the same as for 26 weeks. )→ I could not see biweekly for a while after logging in. → 11 ／ 9(When I logged in after a while, I saw the message "Do you want to do biweekly on 11/7 ？", so I applied → I received it on 11/11.
This is roughly how it goes.
I hope this will be helpful to everyone.

• mai
• mail
• 2020/11/14 (Sat) 14:33
• Report

Now that everyone has been approved, I guess it's my turn soon. I'm already getting tired of waiting.

Apply for PEUC on Oct 7, wait 2 weeks

Oct 26, try to call. 150 calls, finally connected, kind old guy answers, spends about 45 minutes typing away, clack, clack, clack
. I got approval, but the computor's screen remained pending. Nothing has changed.

November 5, I call again. ？ I wonder if this is how stalkers feel I call 60 times, and finally, I get through, but alas.
Some unknown person answers the phone, "Hmmm, you're approved and there's nothing wrong. Keep waiting
and if it's still there next week, November 12, call again." I tried to bite back a bit, but to no avail. Well, it was like I had no choice but to talk to this person.

November 7 I also sent out e-mails.

November 12, nothing changed

November 13, I called 40 times and got a very nice lady on the phone. I have a bad feeling. I explain the situation. Wait 5 minutes
my bad feeling comes true, "hmmm, no problem, I file weekly and it says pending, this is a good thing, I'll check it out.
If there's a problem, you'll get a different message here. If that happens, you have to call me," I wanted to say, "I know that. I've been waiting for five weeks already, so I said, please do something about it." We're all waiting. We're working hard too, we just have to wait."
Then I asked him how much longer he wanted to wait ？ and he said, "Well, I don't know. I don't know."

I'm looking at all the other people's cases, and it seems that the people who applied later are getting approved and paid ？ and I'm wondering why, but I've done everything I can, so I'm at my wit's end. I'm so frustrated that I'm eating something and I think I'm going to gain weight.

• sunset
• mail
• 2020/11/14 (Sat) 20:05
• Report

To those of you who have been waiting a long time for approval,

Some of you may have already read this, but I am transcribing below the information I shared in another topic. This person has attacked a number of temporary staff members. There may be no other way but to keep on attacking.
↓

A person who waited more than a month for PEUC approval shared information that we think will be very helpful and we share it below.

This person called the call center many times and various temporary staff were not taking up the call. However, after many calls, one temporary staff member told him for the first time that it was due to a partially unreported Earning week.

The person then immediately asked the workplace to correct the labor report for that week and resubmit it, which finally resulted in PEUC approval after a week and a half. I did not receive the confirmation number immediately after the PEUC application, and it was not received even after the PEUC approval.

Although this case was due to unreported by the employer, the fact that the PEUC approval has been delayed for more than a month suggests that the employer or the applicant may not have reported it, as officially announced by the UI office recently. Also, the UI office has contacted the employer or applicant to correct the unreported weeks, which may be another reason for the lengthy approval process.

Therefore, you can ask the call center, "Is there a week that you are having problems with Earning ？ and what exactly is the problem ？?

If they say, "There is no problem week," you can ask, "I have been waiting for over a month, please request the examiner to expedite the approval by treating it as Priority. If they say "I don't know what is the problem", call the call center again and attack another temporary staff member.

My personal feeling is that persistence and contacting the call center repeatedly, as this person did, may be the key to finding out what is causing the delay in approval.

I wish you a speedy resolution.

• sunset
• mail
• 2020/11/14 (Sat) 20:09
• Report

To those of you who have been waiting a long time for approval,

here is another transcription. We have received information that they are being approved all at once, but this is by no means the case, it is on a case by case basis.
↓

Reason why PEUC approval is taking longer

There was an official tweet from the UI office, which I share below.
↓
Biggest reason for delay in PEUC processing: unreported income&unreported employment. According to the interpretation of the person in charge through the UI office, the delay is not due to the high volume of PEUC applications, but because of the careful scrutiny of the initial application for employment history, salary and wages from previous and current jobs, and whether there is anything unreported by the hiring company or the applicant, as well as any excess payment of unemployment insurance. They do this because they are carefully scrutinizing the application.

Those who have had many job changes, bonuses, paychecks, retirement benefits, etc., those who have a sole proprietorship on the side, and those who would have been eligible for PUA rather than UI will likely have a particularly long PEUC review process. It is only a matter of why the review is taking longer for each person. Let's just wait for approval.

• sunset
• mail
• 2020/11/14 (Sat) 21:00
• Report

UI ・ PUA Director Anne sent the following press release on the 13th regarding the reasons for the delay in PEUC approval.
↓

https://labor.hawaii.gov/blog/main/a-peuc-message-for-our-community/

• sunset
• mail
• 2020/11/15 (Sun) 16:36
• Report

aloha0070,

Thank you for sharing this valuable information. The fact that the process went so smoothly is most likely due to the WBA calculation being done immediately without anything being left out of the report from aloha0070 and the hiring company.

I still see a pattern of Bi-weekly from the 3rd week after PEUC approval.

It seems that many locos are still waiting for approval, and we can only pray that those who have been waiting for over a month will be approved and receive their deposits soon.

• parmtree
• mail
• 2020/11/15 (Sun) 18:55
• Report

Hello.
I am parmtree who wrote the other day.

I applied for PEUC on Sept 21 and still pending.
Benefit year is from Sept 13th, so
I am already pending for 10weeks now.


I have called the call center many times and was only told to wait until now, but finally I was told the other day that there is a reactive issue.
While waiting, I was told to apply for reactivation
I tried to apply for reactivation
I get do not need to reactive at this time. \모듈을 보려(I read this in another thread and there was someone with the same case. \I called the call center several times after that, but again, all I was told was to wait.



So,
I have been choosing "still employeed" for claim certificate, but next time I will choose "lay off" for claim certificate.
what about applying for reactive ？
would that make it go faster ？

I haven't worked at all since the end of March, but the company still pays for my insurance.
I was still employeed, but
I heard that another employee in the same situation has the company paying for his insurance but has always chosen layoff.
(By the way, this employee hasn't gotten peuc yet either.... )

I would appreciate any advice anyone can give me.

Thank you very much.

• sunset
• mail
• 2020/11/15 (Sun) 23:39
• Report

parmtree,

First let me tell you that the cause of the prolonged PEUC approval is only case by case. So there is no absolute solution and no one knows, including me. Please read the following keeping in mind that the only way is to attack the UI office repeatedly.


（ 1 ） I called the call center many times and was only told to wait until now, but finally I was told the other day that there is a reactive issue. While waiting, I was told to apply for reactivation, so I tried to apply for reactivation, but
do not need to reactive at this time.
↓
Why don't you ask again about what specific Reactivation issue you are having? You could also ask them if that is the reason why the PEUC approval is taking so long. If the UI office says, "I don't know," keep attacking another staff member.

（ 2 ） I have always chosen "still employeed" for claim certificate. ？ Would it be faster to do that? ？
↓
If you are completely unemployed, you can use "Laid off" status. If you are temporarily laid off and plan to return to work eventually, you will be in "Still Employed" status. From what you have told us, you are temporarily laid off. I would never recommend that you force yourself to apply for Reactivate a Claim to get PEUC approval to be "Laid off" if you are not totally unemployed. Because the UI office, which is simultaneously reviewing the reports from the employing company and the applicant through PEUC, will notice the discrepancy, and it will only prolong the scrutiny further.

（ 3 ） I have not worked at all since the end of March, but the company still pays for my insurance, so I was still employeed, but I heard that another employee in the same situation has the company pay for his insurance, but he has always chosen layoff. I heard that another employee in the same situation is paying for the insurance but has always chosen layoff. \Â(By the way, this employee hasn't gotten a peuc yet, either. \cHB2863>
↓
If the employee is on furlough and will eventually return to work, the "Laid off" status is wrong and must be corrected to "Still Employed". If the employee was able to get PEUC approval as is, then the employing company is also reporting incorrectly or the UI office is unaware of the discrepancy.

Are all employees in the workplace awaiting PEUC approval ？ If so, you may be able to find factors in common, such as how they came to labor reporting for pay, etc. You may also want to double-check with the workplace to be sure. If there are several people who have already received approvals, then the cause of the lengthy approval process will be on a case-by-case basis.

• MOO
• 2020/11/16 (Mon) 11:45
• Report

Hi

Finally, finally, today my status was changed to PROCESSED （ tears ）

Thank you Sunset and everyone who shared their advice and situation.

I have PUSH'd the call center a total of 3 times, each time I was told something different, and all 3 times I was told at the end that all I had to do was wait

The call center seems to know how many times I have called, and the last person said "You called yesterday too. I hope that the same approval will come soon to those who are just waiting, without any particular error.

• sunset
• mail
• 2020/11/16 (Mon) 15:49
• Report

MOO,

I am really very happy for you.

I think it was because Mr. MOO never gave up and worked hard to attack the UI office.

• mai
• mail
• 2020/11/18 (Wed) 07:24
• Report

Finally, I guess I'm the only one who hasn't received it, I'm so depressed. Is there anyone still waiting for the zoot ？

I applied for PEUC on Oct 7, called 5 times, no problem, they said they are just working on it in order and I just have to wait for 6 weeks

I have already received benefits from people who applied after me and people who applied together. I've already received my benefits. 。。。。 I'm sooooo....

• ドドンパ
• mail
• 2020/11/18 (Wed) 10:58
• Report

mai,
I couldn't help but come up with this as it is very similar to my case. I applied on October 6, and I have remained PENDING for a long, long, long time.
Yes, teh has been exhausted. Countless emails, faxes, mailings and phone calls.
The same is true for the answer to the phone call that finally connected.
And the fact that people who applied at the same time or later than me got their Sunnah and started receiving their benefits.
I feel for you.

• mai
• mail
• 2020/11/18 (Wed) 12:03
• Report

Dodomba

Thank you. I was not alone.

I was saved from feeling left alone in the desert. Already. I've done all I can do, so I guess I'll just have to wait. All hands have been exhausted, so you have no choice but to wait, as the person who answers the phone says. We wait.

• secha
• mail
• 2020/11/18 (Wed) 12:45
• Report

Hello, I have a problem with my

PEUC. Not PEUC, but
Federal Lost Wages Assistance $ 300 has suddenly stopped depositing since November.

Anyone else have the same problem ？

By the way, PEUC is still pending, so I have no income.

• sunset
• mail
• 2020/11/18 (Wed) 14:35
• Report

secha,

Please read this one.

https://labor.hawaii.gov/ui/main/faq-lost-wages-assistance-lwa/

• bike
• mail
• 2020/11/18 (Wed) 21:34
• Report

Hello.
secha. Thank you, sunset. I thought it was 13 weeks, same as PEUC.

A: At this time, LWA is available for six weeks only. The weeks that LWA is available are the following week ending days: (1) August 1, 2020; \August 8, 2020; August 15, 2020; August 22, 2020; August 29, 2020; and Sept. 5, 2020.


Thank you for the reference.
Thank you.

• shoyu11
• 2020/11/18 (Wed) 21:59
• Report

MAI, Dodompa
I applied for PEUC October 14 and it is still pending.
I did not receive an email when I applied （ and was told by phone that it was okay because it was marked Pending ）, but this is a minor case where Claim Certification is no longer available, so the situation may be a little different.
I pray that your applications will be processed soon.

• sunset
• mail
• 2020/11/19 (Thu) 10:41
• Report

shoyu11,

What error message do I get when I enter the date in the "Please enter the week-ending date being claimed" section in the Claim a certification application ？?

• mai
• mail
• 2020/11/20 (Fri) 21:29
• Report

I applied for PEUC on October 7, did everything in my power to get it processed yesterday, November 19, and
after a long, grueling 6 weeks and a lot of mental anguish, it went from pending to processed without a hitch. It was a long, hard 6 weeks, and I was mentally exhausted, but I am happy to say that my application went from pending to processed without a hitch.

Thank you all for your support. For those of you who have not yet done so, patience is still needed. I hope that the pending will soon become a process.

• parmtreee
• mail
• 2020/11/21 (Sat) 09:11
• Report

I didn't get PEUC in this week either, so tomorrow will be week 11. Is anyone else waiting this long ？ (PEUC application date Sept 21, benefit year Sept 12)

I had my councilman email the unemployment office, I have sent unemployment office, I have sent letters to the unemployment office, and I have called the call center many times. I am exhausted. Every day, every day, I worry about money. I hope that the PENDING will be lifted before December when the rent is due.

• ドドンパ
• mail
• 2020/11/21 (Sat) 13:41
• Report

MAI, good to hear. I am still waiting. For those of you who are still waiting, I know you may be distracted, impatient, and frustrated, but let's hold on.
I'm sorry, I'm too impotent ・ ・ ・. This is all I can say ・ ・ ・.

• Foxy
• mail
• 2020/11/23 (Mon) 12:29
• Report

Today I finally got all the crème de la crème I had accumulated into the process ！
It took 6 weeks.
I sent emails to the director and UI last week, but have not called.
I hope you all get to process soon!!!!

• ドドンパ
• mail
• 2020/11/24 (Tue) 08:24
• Report

Today I also received confirmation of Processed.
I was 6 weeks as well.
I really came to mental ・ ・ ・.
I wish you all the best with your applications.

• mai
• mail
• 2020/11/24 (Tue) 17:05
• Report

Foxy Mr. Dodompa, good for you ！ Congratulations, 6 weeks is quite a mental blow.
Good for you. I'm glad. If you are still waiting, it will be soon.

I've been completely laid off, so I'm in the second round of pending. It's going to take some time
to confirm something with the place I was working, but I'm dreading it now, hoping that it won't be unusually long.

I'm feeling mentally weak at this time of the year, so please don't hurt me too much. I think.

• sunset
• mail
• 2020/11/24 (Tue) 17:41
• Report

mai,
Depending on whether the UI office confirms with the former employer by phone or by mail letter, which is the normal style before Corona, it could take 2 weeks at the earliest, 3 weeks at the latest... it never seems to take more than a month.

I will be waiting for PEUC approval, I hope it is a bit quicker for EB20 applications that go through PEUC because they have already been reviewed by PEUC... I can't predict. I hope that at least the temporary staff at the call center will be trained to be able to look into the specific cause of the delay in approval.

• shoyu11
• 2020/11/26 (Thu) 18:07
• Report

sunset,
sorry for the delay. Thank you for your confirmation.
When I enter the date in the "Please enter the week-ending date being claimed" section of the Claim a certification application, I get the following error.
Your maximum benefit amount has already been paid. if you have sufficient out of state employment, you may be able to claim against another state.
Similar pattern to sunset's 10/4 9:58 in the "PEUC Unemployment Insurance 13 Week Extension Program" topic, but still pending since applying on 10/14. （ tears ）

mai, Dodompa, Foxy
Congratulations on PEUC. It was really good.
mai, you are taking on another challenge. I sincerely wish you a speedy process.

• sunset
• mail
• 2020/11/27 (Fri) 06:05
• Report

shoyu11,

If you get this message every time you try to file every week, it means you have a system error.

"I called the UI office several times and was escalated to 11/10, but then told it might take 14 days.　The person advised me to call again and ask what the status was if it was still PENDING after a week."
↓
When inquiring about status, if you are told to "still wait for approval", tell them you have a glitch and ask them to fix the glitch and backdate you. If you are still told again to "wait for approval", you will have to wait...

There are many people who are unable to file weekly due to glitches, but it seems that they are eventually approved. I know you are at the peak of your fatigue, but please hang in there a little longer.

• shoyu11
• 2020/11/27 (Fri) 22:09
• Report

sunset
Thanks again.　
=> Tell them "there is a glitch" and ask them to fix the glitch and ask for a backdate.
I will try.　I really appreciate your advice.

• Mahalo
• 2020/12/01 (Tue) 22:43
• Report

It took 6 weeks for PEUC approval.

• poncha
• mail
• 2020/12/03 (Thu) 08:58
• Report

We have been very thankful since our application in April and have been paid well until now. This weekend will be the 8th week of PENDING since we replaced PEUC this time.
confirmation number has been received and the details are not available, so in this case, is there anything we can do but to keep calling
and ask to receive the payment ？?

• Malo
• 2020/12/03 (Thu) 15:20
• Report

PONCHA, I am also in Pending status for 8 weeks for both of my spouses.
We have called and emailed a lot. It's funny that it's been 2 months.

• Malo
• 2020/12/03 (Thu) 18:37
• Report

Thank you very much, Mosugu-san. I will call again tomorrow and see. I am really tired.

• poncha
• mail
• 2020/12/03 (Thu) 19:28
• Report

Malo
Thank you. I have emailed and called, but the email was unanswered and the phone
told me to wait as everyone is waiting. I'm stressed because I don't know ？ what the pendings are for, and I'm not the type to have systemic problems
and there is no miscommunication with the company
. I am trying the advice in the email I received from an individual.
I will let you know
if I can't share it because it is on a case by case basis.

• poncha
• mail
• 2020/12/03 (Thu) 20:57
• Report

Molo → to Mosugu
it was a typo ！
sorry.

• mai
• mail
• 2020/12/07 (Mon) 08:25
• Report

If anyone knows, please let me know.

PUEC was approved on November 19 after a lot of hard work, and after that, things were uneventful and uneventful, but now, in this 9th week, I am having problems again.

I used to file Claim Certification every Sunday, but yesterday I tried to file for the week of December 5th, but normally when I open the Claim Certification page, it says that I have to file for December 5th, which in this case means December 5th. Normally, when I open the Claim Certification page, it automatically shows me the date I need to file, but this time, it says that I need to enter the date by myself. The week claimed does not match your designated filing period.

Please return to the menu and check your dashboard for your filing schedule. I tried again today and it was the same. So, as others have written, has my system gone Bi-Weekly on its own ？

In this case, should I just wait until December 12 and file for 2 weeks ？ or should I call UI at this point? ？

In my experience so far, calling the UI and depending on who answers the phone, it can be more trouble than it's worth, so I'd prefer not to call.

I would appreciate it if you could let me know.

• バックデート
• 2020/12/07 (Mon) 13:50
• Report

I emailed her 4 weeks ago for a back date, but still have not heard from her.
A friend of mine suggested that I call him because I was waiting for him to contact me by e-mail, and I called him 5 times and tried to contact different people, but he only told me to wait.

Is there anyone out there who would be willing to back-date me by phone instead of email ？?

• poncha
• mail
• 2020/12/07 (Mon) 14:19
• Report

Dear Mosugu


Thank you for your advice.
I have been trying to approach him by phone, but he only told me to wait.
As expected, after 8 weeks, I am now trying a different approach.
My account is still pending and unchanged today, but it's the beginning of the week
I'll keep an eye on it for a while longer and update you on the status ！.

• kelly
• 2020/12/07 (Mon) 15:34
• Report

I also called and emailed and it didn't process right away
so I sent in various documents by mail and it did process.

The mail seems to definitely look at it.
Many people waited 6 weeks for PUEC, but I was in process in 2 weeks.

And UI will give you an additional 13 weeks. I also received a letter stating.

• sunset
• mail
• 2020/12/07 (Mon) 18:55
• Report

MAI

Please read page 5 of the handbook.

• sunset
• mail
• 2020/12/07 (Mon) 19:04
• Report

Backdate,

If you were told to wait, does that mean that PEUC is still waiting for your approval? If so, please take a look at the "PEUC Unemployment Insurance 13-Week Extension Program" Topic that we shared with you today.

Unlike early in the PEUC season, the UI office and call center appear to be no longer accepting backdate requests while waiting for PEUC approval.

• sunset
• mail
• 2020/12/07 (Mon) 19:17
• Report

malo,

I sent you a personal email at the same time as Poncha, I hope you received it safely. If not, please email me.

• Malo
• 2020/12/07 (Mon) 19:24
• Report

sunset

Thank you for contacting us.

It seems that you have not received my mail.

Thank you again.

• バックデート
• 2020/12/07 (Mon) 19:27
• Report

sunset

Thank you for contacting us.
PEUC was approved a long time ago.
One week that was zero was disqualified for a biweekly claim for a week that had a balance and zero before the PEUC application.
I still have not received any backdate notice.

• sunset
• mail
• 2020/12/07 (Mon) 19:32
• Report

Malo,

just sent.

• sunset
• mail
• 2020/12/07 (Mon) 19:44
• Report

aloha0070, it has been a while.

I still think the UI office's stance is not to pay for out-of-state stays.

In your case, Mr. C, it was most likely handled by the temporary staff at the call center. In many cases, the temporary staff explained wrong things about PEUC to the extent that we could not believe our ears. I think they don't understand how the UI system with red flag works.

The lack of training of the temporary call center staff is also a problem for the responsible team.

• sunset
• mail
• 2020/12/07 (Mon) 19:49
• Report

Backdate,

that is really troubling. Perhaps a glitch （ system error ） has occurred.

You could try mailing or faxing as well as calling. Also, you may want to strongly suggest, "How long do I have to wait ？ I've been waiting for a month and I'm really having a hard time.

I wish you a speedy resolution.

• バックデート
• 2020/12/07 (Mon) 20:23
• Report

Mr. SUNSET

Thank you for calling.
The person who answered the phone today, I could hear him snickering on the phone.
In addition, I heard him sigh repeatedly and he was very unmotivated and felt like he should just say "wait".
I will fax or mail it.
While I was depressed, sunset's advice made me feel better.
Thank you very much.
I appreciate it very much.

• sunset
• mail
• 2020/12/07 (Mon) 20:34
• Report

Backdate,

Let's not take some inexperienced temporary staff seriously and let it slide. They seem to hire a lot of staff who live in the Mainland, and it is obvious that they are not well trained in customer service.

If you don't get backdated easily, please post back here and let us know.

• バックデート
• 2020/12/07 (Mon) 20:40
• Report

sunset

Thank you very much ．

• sunset
• mail
• 2020/12/07 (Mon) 21:03
• Report

Pink,

It is really depressing to wait two months when things should be going well without any system errors.

You might want to take a look at the valuable advice dated December 3 from "Moo-Suite". If you persistently appeal to various temporary staff members about the current situation where unemployment insurance is directly related to your livelihood, they may be moved to take heart.

Once everything is marked "Filed", approval will be forthcoming.

Please take care of yourself so that the stress doesn't get to you, and we wish you a speedy approval.

• asumi60
• 2020/12/09 (Wed) 15:23
• Report

#88 Pink
A friend of mine applied for PEUK on 10/6 and was approved in a little over 7 weeks. I haven't called or emailed. I was talking about this at a Japanese restaurant at the end of November, and the lady at the restaurant encouraged me by saying, "All my colleagues got their applications even if they were late, so I am sure you will get your application approved. Don't worry about it." She encouraged me. She was right, and I got off right away. I am almost there.

• sunset
• mail
• 2020/12/09 (Wed) 18:17
• Report

Pink,

UI, PUA, and PEUC, perhaps EB20... I hope you will try to hang in there a little bit longer, as it will be a test of your patience.

There are also locos who have been here for weeks.

I strongly pray that many of you will be approved by the end of the year, as soon as possible.

• poncha
• mail
• 2020/12/11 (Fri) 11:40
• Report

How about you guys then ？ I am still pendeng 9 weeks this week.
I called and they said, "Your record is already reporting up.
The reply is, "We are processing them in order and you will have to wait.

But I was also told that the 8 week （ record ） when I first called is in the
priority line because it is long. He said that even if

it was, he didn't know how long it would take.

So then I asked
if I could apply for EB20 ？ while still pendent.

I checked with the supervisor and got the answer,

you must apply for
EB20 after your PEUC pending is accepted and you receive all the money. Otherwise

all the pending you are waiting for now may become invalid.
I was told it may be in the system.
May be seems to mean
I can't say this will happen ！ because the system has never done this before.

Please understand that this is not
an official announcement, as it is only the word of an assistant.

I am speaking with a Japanese interpreter, so
I don't think there is any misunderstanding.

Even if I apply for EB20 with pending,
it may be accepted smoothly, so
it is difficult to judge.

I will continue to watch my
account to somehow
PROCESSED so that it doesn't happen.

• Malo
• 2020/12/11 (Fri) 15:44
• Report

poncha

I am in the same situation. I am PENDING today.
I have called several times with my husband.
I have been told repeatedly that the person on the phone is very nice and nothing is wrong.

We have tried the methods suggested by sunset, but
nothing has changed.
But I am happy with your kindness.
Thank you very much, sunset.

• sunset
• mail
• 2020/12/11 (Fri) 16:29
• Report

Poncha, Malo,

Even if there were unreported or overpayment, it is unusual for it to take this long and it is really troubling. We may have no other recourse but to just wait and see. With the full reopening of Hawaii being postponed, we hope that the people in the government establishment understand that unemployment insurance is directly related to our lives.

The team responsible has appealed to us for improvements.
We'll see what happens with EB20... It is.

• Malo
• 2020/12/11 (Fri) 19:22
• Report

sunset

Thank you very much.

My husband and I both work for publicly traded companies and are reported to UI through a payroll specialist company.
I also contacted the payroll specialist company representative and was told there was no problem.
I have done everything and nothing has changed.
I feel like the company is going to fire me next year if this continues... ）
It's almost Christmas...it sucks.

• jazzy
• mail
• 2020/12/11 (Fri) 20:53
• Report

I have been a reader each time and have found it helpful. I'm going into my 9th week...I've called 4 times...I've emailed. I have emailed. I was told I just have to wait and see. We have a little over half a month left in the year, do you think this problem will be resolved by the end of the year ？ I want to end the year on a good note. I know many of you have said that it has been in pending status for weeks, but in my case, I can't even make a claim. Every day I log in and try again and again and can't do anything. I am saved that it is not just me because I have heard that there are many others like me. I know this is just a complaint, but I also read those who post here and it calms me down every time. I only hope that you will be able to process this soon.

• beach5
• 2020/12/12 (Sat) 11:11
• Report

Nice to meet you.
I'm always reading.

Maybe I should have started a new topic, but I just don't know how to start a new topic, so I will write here.

I had no problems for 26 weeks, but I have been Pending since I became a PEUC and will be 11 weeks in the week starting tomorrow.

I have even called many times now, but they just tell me to wait because you are being escalated and not to proceed at all.
I also asked on the phone and was told that there didn't seem to be anything special going on, so I just waited with stress.
I also emailed her, but never received a response.

I finally got a call from UI this week and they said that I had an Over payment the first week of April.

At first I didn't know how to do it, so I asked the company and followed their instructions, but for some reason I was the only one stuck with Over payment, so I kept getting Pending.
All my other colleagues are in the same situation, but they are Processed.
I don't really think anything about that, but I think I clearly understand that it depends on the UI person checking.

Of course, I would be willing to pay properly if I was wrong.

So, I was even told a proper figure that this much money was Over payment, but im not sure how to proceed.

If I pay in cash first, will it be Processed later, or will it be deducted from my account without any cash exchange ・ ・
Will I have to pay to be Processed? And so on and so forth.

If anyone has been told Overpayment, I would appreciate it if you could let me know how it goes from here.

However, I know you all are the same, but it is unusual to have to wait so long.
I just want to be free from this stress as soon as possible.
I really hope that you all can get this resolved together soon.

• Rainbow
• 2020/12/12 (Sat) 13:06
• Report

Aloha
After applying for PEUC, I received a call about an overpayment on the week I started and filed my UI claim. I happened to have a weekly file left at UI that I had not been able to file for one week, so they said they would use that week to settle my claim. I then received a letter from them, stating that I could pay by check or credit card. I was told by the overpayment department to file the week that I had not claimed with a specific date, and that I would let the UI know that I had filed it. I called the UI again and told them that there was an overpayment and asked if there was anything else to correct ？. The man in charge proceeded to monetize the file while contacting the Examiner, and told me to wait a few days and call back if there was no change. It was processed the next day and deposit started the next day.
I don't know if this is helpful.
The first program （ says UI ）, PEUC is called funds ？ ！, so it seems that we have to resolve and settle each one separately.

• zip
• 2020/12/12 (Sat) 14:48
• Report

To those of you who are still Pending

I have been Pending for a long time.

As I have posted on one of the UI forums, have you mailed your documents to UI and scheduled an interview ？

The reasons for Pending may be different for everyone, but I hope my experience is helpful.

I received confirmation of receipt via email and mail from UI after mailing the documents.

I was asked by email if I wanted an interview, I said yes ！ ！ and a few weeks later I received a mail

with an interview date and time. However, while I was waiting, I cancelled the interview because it was in process and I no longer needed to meet with UI staff

to ask to be put in process.

If you continue to be kept waiting by email and phone, you could try using the mail and interview method.

I kept complaining that I had no family in Hawaii after my divorce.

I wish you all a speedy process.

• sunset
• mail
• 2020/12/12 (Sat) 15:49
• Report

Supplement.

The UI office is now discontinuing interviews, unlike in the early season. Even appeal applications, which until recently were interview style, are now only done over the phone.

This is probably due to the fact that an infection cluster in the UI office would be a terrible thing.

If people are asked "Do you want to apply for an appeal ？" regarding PEUC or are thinking about applying for an appeal, please think carefully before deciding because you can only use an appeal once.

Please be aware that the temporary staff at the call center may say, "If you can't wait, please apply for an appeal" without really understanding the appeal application.

Once you have used your right to apply for an appeal, you will not be able to do it again even if you want to apply for another appeal later. Appeal applications are flooded with dismissal cases due to the Corona effect, so the current waiting time is 3 to 6 months.

Please understand that this may sound like a stall, but it is true.

According to what some people have shared with us, the mailing seems to be effective, but there are some people for whom it did not work, so I think this also depends on luck. When I read about the situation of those of you who have tried your best, we may just have to wait and see. Sigh...

• beach5
• 2020/12/12 (Sat) 20:56
• Report

Rainbow


Thank you for your kind words.
The process was clarified at once ！ Thank you very much.

I was told that I should certainly modify the first 26 weeks for a few weeks, file the balance there, and refile the PEUC ？ but I have no idea.

First I get a letter, make the payment and call the Overpayment department for anything I don't understand. \Thank you for telling me about it. I will call there for further processing.

I still have to deal with each of them.
I will try my best ！
If you have any more questions, I would appreciate it if you could let me know. Thank you very much.

• Rainbow
• 2020/12/12 (Sat) 21:53
• Report

Dear beach5
Overpayment department had a hard time getting through to me on the phone, so I sent a fax message and the person in charge called me the next day. For your information.

• Palm
• mail
• 2020/12/13 (Sun) 05:38
• Report
• Delete

Sunset, I would like to ask you all for your wisdom.
I applied for PEUC because I had zero UI at the end of October. I filed a claim, but it came out that your funds are zero, so I decided to wait it out. Meanwhile, my LWA, which was supposed to be in for 6 weeks, didn't come in the last week, so I called them and they credited me the next week or so. When I asked about PEUC during that call, I was instructed to wait as there was no problem. I was told that my CO-WORKER was zeroed out in November, and when I applied for PEUC, I was able to claim it right away, and now I am receiving payment. When I immediately called, I was told that the application itself had been received but was pending. I was told that there was nothing I could do now but wait. I have been told that I can't even file a claim and that my application for P EUC is pending. Please let me know what you think. Please forgive me if there is any duplication of content. Thank you in advance.

• poncha
• 2020/12/13 (Sun) 08:56
• Report

beach5

The reason for the long pendency is overpayment, so I would like to ask you a question
What was the Details of your account ？
I was just waiting for the Details not available.
because it wasn't a fix or a system error.

But if it was the same, I was worried that
waiting for it to be processed in order would still take a long time.

• sunset
• mail
• 2020/12/13 (Sun) 17:11
• Report

Mr. Palm,

"I heard that my CO-WORKER was zeroed out in November and I applied for PEUC and was able to claim it immediately and am currently receiving payment."
↓
It seems that the speed of PEUC approval is different for each applicant. Many people assume that because they work for the same employer, they should have the same speed of approval, but this is only based on a review of each applicant's past earnings over the years and reports from their respective employers.

According to the official announcement from the UI office, the most common reason for delay is unreported or overpayment by the employer or applicant. However, in looking at various cases, we feel that the delay may be due to congestion in the waiting list for approval.

"I can't seem to even file a claim when I find out that my initial PEUC application itself is pending. I call them right away and they say they have received the application itself but it is pending. I was told there was nothing I could do now but wait."
↓
If you are told that all you can do is wait, it seems that you have to wait for approval; if you are not backdated when your PEUC is approved, ask the UI office to backdate it. For backdated weeks that are past the deadline, you must apply for Reactivate a Claim and then Claim a Certification, please read the "PEUC Unemployment Insurance 13-Week Extension Program" Topic to see how to do that.

"It seems that others have filed a claim and the deposit is pending, but I can't even file a claim and the PEUC application itself seems to be pending."
↓
It seems that there is a glitch in the UI system or something, but while waiting for PEUC approval, there seems to be a division between those who can claim and those who cannot.

Unlike the early PEUC season, the UI office now tends not to accept backdate requests while waiting for approval, so it seems we have to wait until it is approved. Please read the various situations everyone has shared in this topic and wait for approval.

I wish you the best and hope you get approved as soon as possible.

• Palm
• mail
• 2020/12/13 (Sun) 19:25
• Report

Sunset

Thank you for your prompt reply. It is true that the person who applied in November is an office worker so the pay scale amount is very different from mine.
When I called UI in November, the person in charge said I should receive approval in 12 ／ 4. I was pointed out very specifically to be sure to check the Portal, but the Portal has not changed as of now. One thing that has me a little concerned is that most, if not all, of the past processed UI's have been changed to processed-pending. I pointed this out when I called about the LWA in early November, so it is now back to processed. I wonder if there was some glitch glitch here ？
If you have any more information, please let us know. Thank you for your continued patience ！

• beach5
• 2020/12/13 (Sun) 19:57
• Report

Dear poncha

Hello.
I see you have been waiting for a long time, poncha.
I feel for you. To be honest, you must be losing your nerve thinking about this every day.
Let's work together ！

Now about Detail, as you said, Detail not available.

I had checked the Detail often, so I never thought it was Overpayment, but
Actually, one day, I casually opened the 26-weeks list.

I applied for PEUC at the end of September, and the last time I looked at the 26-week file was mid-October.
All 26-week tables were Processed until that time.
However, when I casually looked at the file in mid-November, the first week of April was PROCESSED - DISQUALIFIED
For some reason, the last two weeks of September suddenly changed to PROCESSED - PENDING.

I called and asked about it, but the person who answered the phone
told me that "everything is Processed and nothing has changed"
but it never changed.

Then last Thursday I got my first call from UI
and was told that the first week of April was Overpayment.

Have you looked at the 26 week table, poncha ？ nothing has changed ？

I really hope this gets resolved soon.

• poncha
• 2020/12/13 (Sun) 20:41
• Report

Thank you, beach5

for your explanation.
I immediately looked at my account and it has been
PROCESSED for 26 weeks since the initial UI application.
Then the PEUC account was PENDING from the beginning.
What on earth could have caused this … ？
I'll have to contact them again tomorrow and be persistent.

But every time I call, they tell me, "You're calling about the same thing as last time
but you're already up there ， waiting ！ because Crame is up there ！ and there's nothing I can do if you call."

I'm here.

• sunset
• mail
• 2020/12/13 (Sun) 21:23
• Report

I have been looking into the "Processed-pending" indicator.

Since it is related to overpayment in PEUC and EB20, I put it in the "PEUC Unemployment Insurance 13-Week Extension Program" topic to prevent people from having to catch up on information scattered between the two topics.

• beach5
• 2020/12/14 (Mon) 13:58
• Report

Mr. SUNSET

Hello.
Thank you for all the information.
Please keep up the good work.

• poncha
• 2020/12/15 (Tue) 07:35
• Report

Finally, I was PROCESSED as of the 14th.
There were no corrections in my case and no system errors, so I guess that meant I had to call and email them and wait.
Even though I knew that I would be paid, I was wondering ？ when ？ I would really get it,
but it was really helpful that it was received before the end of the year. It has been 2 weeks since I started to contact them. If you haven't yet, if you are in the same situation as me,
I know it's only a matter of time, so please, please, please pray that you will receive the good news as soon as possible.

• Malo
• 2020/12/17 (Thu) 18:46
• Report

Mr. SUNSET

I may be the last, but,
I would like to report and thank you.

My husband was Processed as of Dec 14 and received a lump sum payment.
I called again today as it remained Pending.
I was told that it would be Processed within 24 hours.

It has been a really long road.
I really want to thank you, sunset.
Thank you very much.

• sunset
• mail
• 2020/12/17 (Thu) 19:52
• Report

Malo,

I'm sure you two will be cleared up by Christmas ！

I'm so happy for both Malo and Poncha ！ ！ ！

We are still waiting almost 3 months. I was white eyed that PEUC would swing so many people around while there are so many locos... I hope EB20 will not give us a break.

• shoyu11
• 2020/12/18 (Fri) 00:18
• Report

Thank you sunset
for all your help.　Progress report ？ but it has been 10 weeks since my PEUC application.
As you advised, I called Oahu Office for the first time to ask if it was glitch about Claim Certification not being done （ 11/30 ）, instead of calling the call center before that. I was told that it was due to Overpayment and to wait for the Examiner to call me back. I kept calling the Overpayment Office that week, but never got through. I called the Oahu Office again the next week and asked if they could raise my Priority to the Examiner, but they said the only way was to contact Overpayment. I faxed the Overpayment Office on 12/7, but I have not received any letter or phone call yet.
In case of Overpayment, I think the process is to cancel PEUC, use the Overpayment amount for normal UI, and then reapply for PEUC, but as I mentioned above, Claim Certification is not possible, so I am still in Pending status. I am worried if I can reapply for PEUC if the year passes.
You mentioned in another thread that you can "also confirm what to do about the EB20 application if we are still waiting for PEUC approval in January", so I will refer to that in the future as well.
Thank you.

• sunset
• mail
• 2020/12/18 (Fri) 13:02
• Report

Like Shoyu11, I guess many applicants who found overpayment at PEUC are rushing to the Overpayment counter. I saw a past case about Overpayment and I will write about it later in the "PEUC Unemployment Insurance 13 Week Program" Topic.

From the case study, it seems to me that in Shoyu11's case, it would be a good idea to try calling the Overpayment office every day and at the same time wait for them to call you back. Also, try a letter by mail since mail also seems to work.

The Examiner who helped me interpret the EB20 question said that they are discussing it in the UI office before giving a formal response about waiting for PEUC approval after January. The responsible team has also contacted the UI Director, and since this is the first EB20 for the UI office, I think they are systematically exploring the issue.

• shoyu11
• 2020/12/18 (Fri) 16:48
• Report

Thank you, sunset
.　Mail.
I will try to send it to 830 Punchbowl St., Rm 110, which is the same as the Oahu Claims Office.
The Overpayment Office phone doesn't seem to have a queue system either, only a voicemail that keeps ringing and is full or a direct voice mail line. I don't have a choice since this is the situation. Thanks again.
Please keep us posted.

• sunset
• mail
• 2021/01/16 (Sat) 21:14
• Report

For those of you who have not yet been approved for the 13-week PEUC extension,
those who have not yet been approved due to overpayment,

the 11-week PEUC extension program has not yet started and the UI office is still relatively relaxed, or they are contacting applicants directly, etc. The UI office is still working on the 13-week extension. I suggest you contact them again while you still can. Please include your name, last four digits of your social security number, address, email address, and phone number. You should also explain how much trouble you are having in your life because you have not been PEUC approved for a long time.

●Mail
●E-mail
●Fax
●Governor Ige's office
●E-mail the councilor in your area
↑
Councilors outside your area tend not to respond.

This is the only advice I can give you, but
I sincerely hope for your earliest approval.

• EL
• 2021/01/16 (Sat) 22:54
• Report

Sunset

I don't have any problems with my own case, but I wanted to help my former colleagues who were in the same position and at the same time, and who have been going through the same process with me since the original claim, because several of them are still in Pending. I have been studying the information from Sunset and all of you. Thank you for all the valuable information.

One of my ex-colleagues is suffering ！ so many hardships （ accidents and incidents ） not only to himself but also to his family in Japan, who are not able to support him financially because of the UI stop. The week before last, I sent an email to Sanator in the area where my former colleague lives, explaining the situation.
The next morning, I received a reply from what I assume was an assistant,

I forwarded your email to UI troubleshooting. Usually the UI office doesn't let us know anything about what happens after that, but we will let you know as soon as we hear anything.

and the reply was reassuring.
was still pending, so I emailed the assistant again and asked

can you please check the status of my email that you forwarded to me the other day ？ still pending, so I called the UI office. I have a feeling that they have not seen my email as they are supposed to keep a detailed log of my correspondence with the applicant, but they did not mention anything about my email to Sanator.

I wrote.
Then I got a reply right away,

I'm sorry, but we can't confirm this. We can only forward e-mails.

and then I got a reply.
I know that the Sanator office handles things differently, but I realized that we can't rely on them.
And the email correspondence was reported verbatim using the Governor's contact form.

For us, the act of emailing Sanator takes a certain amount of energy.
I think it would be better for Ainahaina residents to contact Govonor directly, keeping in mind that this is the kind of response they will receive if they contact Sanator. We would like to avoid wasting time in order to get things done as quickly as possible.

• sunset
• mail
• 2021/01/16 (Sat) 23:44
• Report

EL,

I admire EL for trying to help her former colleagues. And thank you for the information about Aina Haina. Different legislators respond differently, and some don't even reply even though they live in the area. My friend's legislator in his area is a dedicated person who always gets back to me with a response from the UI office. As for the Ige State Governor's Office, it seems that there is no response from the UI Office to the Ige State Governor's Office when the case is complicated and difficult.

The most common reason for the lengthy approval process is overpayments and adjustments due to unreported applicants or employers. Another reason is the old UI system that cannot be upgraded due to lack of budget.

From various case studies, I have the impression that there are people who have received early approvals by doing nothing and waiting, and people who have received early approvals by urging, and that there is no absolutely effective means and it is a case-by-case basis. Also, like Mr. Palm in #756 of the "PEUC Unemployment Insurance 13 Weeks Extension Program" topic, there are cases where you suddenly get a call when you forget about it.

I personally feel that waiting too long for approval should not be allowed in a situation where unemployment benefits are so important with no prospect of reopening Hawaii.

Since the PEUC 11-week extension program has not started yet, I would like to trust that the UI office will start approving more people for the PEUC 13-week extension while they still can.

According to Anne, the UI Director in yesterday's video interview, they have hired a new adjuster and call center staff and will bring them on board as soon as they finish training, so hopefully that will be a slight improvement.

• EL
• 2021/01/17 (Sun) 14:46
• Report

Sunset

Thank you for your kind message on my post.

While it can be said that Sanator is also human and therefore handled differently by each of us, that does not produce equal results in the end, and that is where I have my doubts.

Also, I saw a video interview with Anne, the UI director, on the news and in the newspaper, and I think it is just the biggest shame of the state government that in this day and age, the citizens are being forced to pay for using a system that has not been updated since the 1980s. I think it is the biggest shame of the state government and I don't understand the nerve of smiling and talking about such a pathetic excuse.
The high number of fraud cases, the large amount of excess remittances, and the large number of unemployed people who are not receiving their benefits have also become targets of criticism, and I read that the Federal DOL is going to the Hawaii State UI office for investigation regarding the management of funds.
I think those who are not receiving benefits should speak up and act more loudly and not give up.
So, I respect Sunset's work with Vivinavi very much.

I was not so lucky to receive the benefits without any problems, and I had many friends who did not receive the benefits, and I was so distressed that I was the one who was doing a lot of research, and watching and reading the news became a hobby for me.

• sunset
• mail
• 2021/01/17 (Sun) 15:46
• Report

EL,
Thank you for sharing your perspective, the Legal Aid organization in Hawaii, which has many applicants who ran into the UI office without being responded to by the UI office, asked the federal government to investigate the UI office because of the UI system problems and lack of manual creation for non-English speaking applicants. This is the story of how they asked the federal government to investigate the UI office. We can only hope that some improvements can be made.

Ladies and gentlemen,
if you have any comments or complaints about the UI Office, as we told you in #731 of the "PEUC Unemployment Insurance 13 Week Extension Program" topic and #156 of the "PEUC 11 Week Extension Program （ Second PEUC ）" topic Please keep speaking out against the Hawaii government center.

You can appeal to the federal government as well as the media and Legal Aid organizations. You can also gather your colleagues, friends, and other volunteers and appeal together.

We are also discussing this in the "Hawai'i Unemployment Class Action" group on Facebook, so if there is a joint call for action, please get on board.

As long as you think "someone else will sue on your behalf" you will not increase your chances of improvement.

Federal Department of Labor:
https://www.dol.gov/general/contact

Legal Aid organization:
https://www.legalaidhawaii.org

• Mimi
• mail
• 2021/01/18 (Mon) 06:52
• Report

Hi
I am also waiting for Peuc approval since October with overpayment.
I have not been able to claim certify either. I am currently furloughing.
I received a phone call last week and a letter a few days later and sent a check. A few more days later I got a message on my cell phone saying that they need to make some adjustments and that I should file for another UI week to get my balance to zero.
I received a conformation saying please reactivate your claim as soon as possible.

When I tried to Reactivate it said Partial backdate:
As a partially unemployed individual, your reactivation may be backdated up to 28 days from the week you filed this application. Would you like to request backdating if you qualify? ？ I will try to call you on Tuesday, but I'm getting stressed out, so I'll ask here too.

• sunset
• mail
• 2021/01/18 (Mon) 07:42
• Report

Mimi,

Please be assured that you can do all backdates.

If you apply for Reactivate a Claim, the system may only allow you to do it for 28 days, so you may want to hold off until you can contact the UI office.

And here's a suggestion, try sending a backdate request to the email contact for Language, with the dates you want to backdate lined up in the listings, and if you have a Fax machine, send a Fax at the same time. Then keep calling until you get a reply by e-mail.

If you attach the following screenshots of the Claim Inquiry and the Claim Inquiry section to your email and fax, the UI office will be able to see at a glance which of the claims are not backdateable and why you are hesitating to backdate them.
↓
Partial backdate:As a partially unemployed individual, your reactivation may be backdated up to 28 days from the week you filed Would you like to request backdating if you qualify? If you are sending an email to a Language-specific email, please include "Language: Japanese" as well.

• Mimi
• mail
• 2021/01/18 (Mon) 08:26
• Report

Dear Sunset
Thank you for your advice, I am filled with gratitude ！ I am relieved ♪.

• Moco
• mail
• 2021/01/19 (Tue) 12:26
• Report
• Delete

I started PEUC claim on 12/19, and it has been pending for 4 weeks since then. Yesterday, I completed the 5th week claim and today, when I checked my status, I found that the past 4 weeks were Processed. I thought it was because the process was being held up due to the partial reopening of the office, so I did not contact the UI office, but just kept submitting claims and waiting, just like sunset and everyone else said.
The contents of Detail changed every time
Pending decision on reporting requirement
Pending change of quarter review for euc claim
No details
. I thought that the change was some kind of reaction, so I waited for a while.
My colleague at work has not been able to claim since October, and I have translated the information here into English and shared it with him, but it has not been easy to solve the problem.
I know this is off topic, but I would like to thank you from the bottom of my heart for creating such an information forum.
sunset, thank you all for always sharing information with us.

• sunset
• mail
• 2021/01/19 (Tue) 17:57
• Report

Moco,

Congratulations on your approval, and thank you for sharing about the changes in Details.

I understand that your colleagues are concerned about you, and you are not happy about it. If your English-speaking colleagues have Facebook, I would suggest that you share the "Hawaii Unempoyment Updates&Support Group" with them.

I also refer to some of this group. A large number of questions are answered and suggestions are made. However, sometimes there is incorrect information or rumors mixed in, so I check for accuracy before posting to the Vivinavi Topic.

I wish my colleagues a speedy approval.

• cookie
• 2021/01/21 (Thu) 13:08
• Report

I still haven't received my 1st PEUC either.
I first submitted on Nov 17. I was still not getting a confirmation number
I have tried calling 3 times so far.
The last time I called, they said it was due to an overpayment. They said the amount was a whopping $2.00.
The craim history for the week of the ending where I was told I was paid $2 more does indeed show $2 more, but
the amount actually transferred was $2 less.
However, I was wondering why there was a transfer of only $2 in early November.
Perhaps it was this last $2 transferred that caused the stop.
I was told that I would receive a letter and that I could follow the refund procedure and then file if approved
I have not heard anything.
Is there nothing more I can do? Everyone is already
talking about PEUC1 and PEUC2, but I'm still at the starting point, and it's very stressful.

• sunset
• mail
• 2021/01/21 (Thu) 18:06
• Report

cookie,
Unfortunately, we have not had any cases of overpayment payments being expedited. You may have to wait for the letter to come in order.

If any of you
have made an overpayment, could you please share how it was arranged ？.

• nana
• 2021/01/22 (Fri) 00:17
• Report

cookie
I have not received my 1st PUEC yet either.
I had my 1st PUEC submit on Dec 8 and I didn't get a confirmation number either.
I have also called more than 10 times and they all give me the same answer and tell me I have to wait ・ ・ ・ .
It seems like a lot of people are still waiting, so I guess we'll just have to wait.

Thank you so much sunset for your valuable information. I can only thank you ・ ・ ・

• sunset
• mail
• 2021/01/22 (Fri) 11:56
• Report

Ajisai,
In conclusion, it is up to the UI office to decide how to handle the overpayment, and we can do nothing but wait for the UI office to contact us. I think it might be better if it took longer. It might be better to expect that it will take some time.

Last year, the UI office used to deduct from the account balance if the applicant made a mistake in the weekly filing, but I have the impression that they have changed the way they do this and are now treating it as an overpayment.

The UI office is changing the way they handle overpayment, backdating, call center support, etc. little by little, so please expect the method to change every few months.


For those of you who continue to file weekly,
please be careful again as it is important to make sure that your weekly filing is correct to prevent overpayment. Also, it is very likely that the State of Hawaii's UI system is out of date and does not confirm that the labor reports from the employer match （ especially labor income and paid ）. Therefore, it is very important for us to voluntarily confirm the match with the employer.

If we don't take care of this now, the wait for EB20 approval, which we will eventually apply for, may be prolonged.

• sunset
• mail
• 2021/01/22 (Fri) 13:18
• Report

How UI office contacted overpayment]

Recent （ Within 3 months back from today ） I went through again the examples of how UI office contacted applicants, not only for PEUC 13 weeks extension but also for PEUC 11 weeks extension and EB20. This is relevant not only for the PEUC 13 week extension but also for the PEUC 11 week extension and EB20, so please refer to this for future reference.

● Calls and asks how you want to pay
↑
Various suggestions such as "deduct from your account balance ？", "deduct from future weekly filing payments ？", "pay by check ？" It seems that you will be offered a variety of suggestions. If you agree to deduct the amount from your weekly filing, the amount will be displayed in the Details section under the title "Overpayment Offset Deduction".

●Payment notification letter will be sent by mail
↑
Someone tried to send a check unilaterally without waiting for the letter, but it was not accepted and the issue could not be resolved, so please wait until you receive the letter.

●A phone call comes and instructs you to apply for Reactivate a Claim or File a Claim Certification
↑
The adjuster adjusts the applicant's account in the system. Please do not try to apply until you receive a phone call.

*We re-share the previous announcement from the UI director regarding overpayment.
↓
https://labor.hawaii.gov/wp-content/uploads/2020/11/Dir-Estaquio-PEUC-Messaage20201113.pdf?fbclid=IwAR0NyX-x_62PzZTqzt2sHDL4EpDPUnIzsp2cnzESoNfs0z_m0gEZEOSWmj4

If the overpayment is due to intentional false filing, the PEUC application will be reviewed for approval. In this case, please contact the call center and they will tell you that the application is being reviewed. If it is determined that you have filed a false application, your UI account will be banned for two years. If you are misled by the false filing, please contact the Legal Aid organization in Hawaii.

That's all I have to say, but again, in looking for examples, there are absolutely no cases where the overpayment process was completed quickly by the applicant contacting them, and they are just told to wait for the adjuster to contact them. The call center staff does not have the authority to process overpayments, and the adjuster seems to be in charge.

• palm
• mail
• 2021/01/22 (Fri) 17:27
• Report

Hi Sunset and everyone.

I am posting this to give some encouragement to those still waiting. I hope this helps ？
My case was not Pending, but I could not get any claim of certification, and the UI site was showing the UI history that I had received before.

10 ・ 17 UI balance becomes zero
10 ・ 18 PEUC application
I did not receive any confirmation in this case.
Around the end of October, I looked at the UI website and noticed that most of the past UI history had changed to Processed-Pending
Around that time, I received a letter from UI asking me to apply for PEUC, what the heck ？. becomes ？
I also notice that my last LWA has not been deposited, so I think I need to call this, so I call the call center.
11 ・ Around 3 I finally got through after several calls, and the first person who answered was an unenthusiastic male staff member who asked me if my PEUC was registered properly, and he replied that he could not
tell without a confirmation number. When I persistently asked, I was told to hold on, so I waited and then the phone went dead. ？ After waiting so long, I get nothing and the phone hangs up. In fact, it takes about a week to get the money.
I was told that I would have to ask my supervisor about the PEUC. At that time, I was asked for a call back number in case the call was disconnected. Great service. A world of difference from the previous male ！
I was annoyed that I was kept waiting for a long time and never got off the phone, which meant that the previous male staff had hung up because it was too much trouble. The female staff told me that the PEUC
had been applied for, but she did not know why. However, I was told that the application had been filed and as long as there were no problems, I should be fine.
I hung up the phone, trusting the staff because of their good response time.
After that, there was no movement for a while, but I was shocked to hear that my friend, who applied after me, received the payment in December.
I called the call center at 12 ・ 2
and was told that your case would be up at 12 ・ 4, so I was relieved. However, when I looked at the site at 12 ・ 4, there was no change and I could not make a claim.
After a while, nothing changed, so I called 12 ・ 23. A polite lady answered and told me to wait for the Examiner to call me back. She told me to wait for the Examiner to call me at
what number, and to make sure I picked it up.
1 ・ 12 incoming calls
I was about to give up completely and had not even looked at the website when out of the blue I got a call from a UI Examiner. I thought they were going to ask me some questions, but there were none. They told me to take notes, gave me all the dates to apply
and told me to claim now for 12 weeks starting in October. He added that he would take care of all the take care himself tonight.
I immediately filed a claim and an hour later, everything was processed and the next day, all the payments were confirmed. Also, 1 ・ 16 minutes of the 13th week was also Processed on the 19th.
I asked and was answered on the phone as to why this happened, but since it contains personal information regarding the UI amount, I will not go into it here.
They said that the system did not work properly. However, this Examiner was low key the whole time and told me that they too were working hard for everyone, giving up their weekends,
so I decided to consider it not these people's fault, but their thanks. They seemed to be calling each one of them to make sure they were doing the right thing.
As an aside, in my case, it was hard work, but now I have 13 weeks' worth of money deposited in one lump sum, which is quite a large amount, so I decided to think that I was able to save money without wasting it.
The UI phone number was 808-762-****. I think everyone's situation is different and I hope this helps. I know there are many people still waiting. I hope it will suddenly stop raining and clear up like the weather in Hawaii ！.

• Uminiikuyo
• 2021/01/22 (Fri) 19:08
• Report

Dear Sanset

Thank you very much for your help.
Finally, I was able to file PEUC, and when I filed it all at once, I mistakenly filed it as "not working" when I wrote the amount I worked a little for one week and received pay.
I rushed to call UI, but for the life of me I couldn't get through, and my office hours were up.
I see that the UI phone is harder to get through than ever ？
What should I do in this situation ？ Can I call again next week, tell them I made a mistake, and re-file for that week ？ or, if I don't, can I just call them back? Pending → If it gets Processed, will it stop again, as it has been, by asking me to redo it later ？
I'm so excited that I haven't filed in a while, that I made a mistake in the week that I should have put in.
I would appreciate it if you could tell me what the procedure is for making such a mistake. Thank you in advance.

• cookie
• 2021/01/23 (Sat) 00:04
• Report

Thanks for writing, sunset. I put in another call to the office yesterday. The wait was an hour and a half. It was so long that I could still hear that music in my ears.
They did a lot of research, but
as a result,
they told me that PEUC2 will be getting a system update soon
and that I should submit again at that time.
At that time, he told me to file all the files from November 17, when I submitted PEUC1
together.
Frankly, I am tilting my head.
He said to call him back if there seems to be a problem.
My heart is already breaking.

• sunset
• mail
• 2021/01/23 (Sat) 06:32
• Report

Palm,

Thank you so much for your heart-filled sharing on this topic, following another topic.

"They said the system did not work properly. However, this Examiner was very low key throughout and told me that they themselves gave up their weekends to work hard for everyone, so I tried to think of it not as a fault of these people, but as a thanks to them. They also seemed to be calling each and every one of them to confirm their work. As an aside, in my case, it was hard work, but now that I have the 13 weeks deposited in one lump sum, it's a pretty big amount of money, so I've decided to think of it as a savings instead of a waste of money."
↑
I am impressed with your positive attitude after a long, long wait for approval. I guess it is not only the applicants who struggle with the old UI system with too many glitches, but also the UI office.

• sunset
• mail
• 2021/01/23 (Sat) 06:37
• Report

Uminiikuyo, please have a read of #168 in
"PEUC 11 week extension program （ PEUC 2nd ）" Topic. However, it may be treated as overpayment afterwards, so it will depend on the UI office how it will be handled.

cookie,
what you are about to see should be a link to apply for "PEUC 11 week extension for those who have exhausted their PEUC account balance", so I too ？ ？ ？ about this call center advice. Right. I'm not sure if this is the new guidance, but when the application link appears, please check all over the official announcement from the UI office to see if you can really apply, even if you are waiting for approval for the 13-week PEUC extension. As it turned out that there is an overpayment in cookie's case and she was told to wait until she gets a letter, I guess she has to wait for now ？.

• cookie
• 2021/01/23 (Sat) 11:20
• Report

sunset
thanks for your comment.
Yes, when I called two weeks ago
they said I would receive a letter regarding overpayment. Maybe there is a big difference in the call center people's knowledge.
I sent an email to the Oahu office today.
If I hear anything new, I will write again.
Thank you.

• ajisai
• 2021/01/23 (Sat) 16:54
• Report

Dear Sunset

Thank you for all your help.

In the last week of UI, it says in the details that the maximum benefit allowable for the entire claim is exhausted. The Claim inquiry says $ 0balance is exhausted.

• sunset
• mail
• 2021/01/23 (Sat) 17:19
• Report

Ajisai,

Please read through #352 in the "PEUC Unemployment Insurance 13-Week Extension Program" topic, and since Ajisai is switching from UI to PEUC, please read through all threads, using #732 as a guide in case any questions or concerns arise in the future. Please read through all the threads in case you have any questions or concerns in the future.

• sunset
• mail
• 2021/01/23 (Sat) 18:02
• Report

To avoid making it difficult for everyone to read the topics and catch important information, we ask that those who post on the topics move to the respective topics below. Thank you for your cooperation.

[Reminder]

●People who proceed with EB20
↓
"PEUC Unemployment Insurance 13 Week Extension Program" Topic

●People switching from PEUC 13 week extension to PEUC 11 week extension
●People who decided to cancel EB20 and chose PEUC 11-week extension
●People switching from UI to PEUC 11-week extension
↓
"PEUC 11-week extension program （ Second PEUC ）" Topic

●People still waiting for approval of 13-week PEUC extension
●People still waiting for approval of 13-week PEUC extension due to Overpayment
↓
"PEUC not yet approved" Topic

●Others
↓
Please look for related past topics or start a new one yourself.

• ajisai
• 2021/01/23 (Sat) 18:40
• Report

Dear Sunset

Thank you so much for your advice. It is always helpful.

• ぬたもち
• 2021/01/26 (Tue) 15:08
• Report

It has been four months without approval.

• Mana
• 2021/01/26 (Tue) 23:33
• Report

I'll share my timeline until PEUC is accepted.
① 9/20/2020 26 weeks end.
② 9/22/2020 PEUC application.
③ For a while, I can't even type the bl-weekly date on the screen. After a long time, I open the screen and find that the date is showing ！ ④ I was able to apply for 11/7/2020. \모듈을 내(1st PEUC application ^^) → Received on 11/9/2020
⑤ Applied for 11/14/2020 → Received on 11/15/2020
⑥ Now that I've been temporarily laid off, I'm fully unemployed ^^(laid off ^^). Reactivate a Claim on 11/20/2020. *By the way, the questions at this time were the same as the ones in EB20. Moreover, the name of the company and the date of resignation were not included in the questions, which made me uneasy, but since I could not get through to the phone, I could not confirm the information and left it at that.
⑦ File a Claim Certification the next day on 11/21/2020. \모듈을 보려(This is a WEEKLY application until now. )→ Pending continues. Finally received on 12/13/2020
⑧ Apply WEEKLY on 11/28/2020. (File a Claim Certification) → Pending continues and received on 12/23/2020
⑨ 12/2/2020 → Pending continues and received on 12/14/2020
⑩ 12/12/2020 → Received on 12/14/2020

After that, things went smoothly and I have now completed my 12 week application. I had never been able to get through to anyone on the phone during the PEUC application process, and I was starting to feel a bit anxious and half-hearted, but after reading all the information on this exchange forum set up by Sunset, I found many things that I was able to handle beforehand even though I am not very good at English or computers. For example, I did not do Reactivate a Claim and File a Claim Certification on the same day. I was able to come this far with the help of your information.
Thank you so much, Sunset, and everyone else. And Vivinavi.
I understand the anxiety of those who have not yet been approved. But let's be patient and not be too anxious ！.

• sunset
• mail
• 2021/01/27 (Wed) 07:44
• Report

Mana,

Thank you for your valuable share. And thank you for the easy to understand timeline.

I think this was very helpful for those who feel like giving up because they can't file and can't even get through to the phone. Also, I was reminded again that other people and those who have read all the information I shared have been able to proceed without making any major mistakes, as it is a tough UI system where once you make a mistake, you have to wait for a long time for a pend. Thank you.

I just hope that the UI office will give top priority to those who have been waiting too long for the PEUC 13 week extension approval.

• Sandy
• mail
• 2021/01/29 (Fri) 08:56
• Report

At the risk of stretching the topic ・ ・ ・

Is there anyone who has not yet received a MONETARY determination for their first PEUC （ 13 weeks ） ？?
I am already almost 20 weeks Pending since the week of 10/4/2020.

Details has been unchanged with "Details not available" for a long time.
I was able to get through to the call center twice about a month ago, and both times I was told that they didn't see any problems and that I would have to wait.

I understand that the UI is confused by the 11 week PEUC extension, the $300 additional benefit, etc., but I am not worried that there is a problem with my Claim ？ if the Pending is taking this long.

• palm
• mail
• 2021/01/29 (Fri) 09:36
• Report

Sandy

I don't know if this will help.
In my case, I had not even been approved since October, but I got a call from UI in January, and then I received 13 weeks of benefits all together.
At that time, I realized that UI, myself and HR of employer are involved here. For example, the UI wanted to verify Sandy's status and asked him to submit documents
but the employer didn't do so and it was a pending case. If you can confirm that, it seems to be OK in many cases.
If you can, you can contact the employer and ask HR if your UI has been pending for a long time and if there are any deficiencies in the documents
？
If you have already done so, please forgive me. If this has already been done, please forgive me. Just FYI.

• sunset
• mail
• 2021/01/29 (Fri) 18:14
• Report

Sandy,
Please take this as one of the possibilities. → Sandy, I think that the "sole proprietorship" part that you wrote about in your "Unemployment Insurance Receipt, Sole Proprietorship" topic may have an impact on this. You may want to ask the call center if there is anything you need to submit regarding your sole proprietorship.

Also, as Palm mentioned, it would be a good idea to double check with the HR of the non-private employer to make sure that they have submitted labor reports as well.

leilani, Ai,
As I told you in #143 of this topic, the only recourse seems to be to wait. I think it is too long to wait for overpayment.

• Mimi
• mail
• 2021/01/30 (Sat) 23:18
• Report

I have been waiting for the 1st approval of PEUC since October with overpayment, but finally got 13 weeks' worth of process ！
This is just my case, but I will share how it was arranged, I hope it will be helpful.
1October 13, 2010, I applied for PEUC … conformation was not received, file certification was not possible.
2Though I called several times, I was told to wait and that the process would escalate.
Since mid-November, I have sent emails to Governor, Senator, Representative, UI director, tried all postal letters and faxes to UI. But nothing progressed and now it seems we have to wait and see.
3)1/8 Adjuster called from Hawaii number, not UI call center, explaining about overpayment. Told to wait for next call.
4)1/13 Letter arrives. (You can also appeal.)
5Seconds)1/16 UI office called me at 808-586-8970 I did not pick up the phone but they left a message. I received a file certification claim- ＞ conformation email and read it carefully, it said to Reactivate. I was wondering if I should go ahead with this, so I called the UI and told them I wanted a 13-week backdate, not 28 days. I call UI and tell them I want it to be backdated 13 weeks, not 28 days. I was told I could Reactivate as is. contact UI division within 5 days if you wish to backdate in the Reactivate conformation email. So I called again, and also emailed to make sure I was backdated from Oct. I did backdateRequest.
6)1/27/2012 Called and asked me to File all weeks from Oct.
7S)1/28 1/28 I check my account and it is pending
8S) 1/29 13 weeks processed.

• sunset
• mail
• 2021/01/31 (Sun) 05:14
• Report

Mimi,

Thank you for sharing your valuable information, it was very helpful for those who are tired of waiting too long for the overpayment procedure.

I am so glad to finally reach a solution. Good night.

• nana
• 2021/02/17 (Wed) 13:25
• Report

I know some of you have had a lot of activity this week, but I submitted my PUEC 1st 13 week application on December 8 and it has not been approved yet. I am not even able to enter each week. I have called several times and have been told that it is not Over payment and that I have to wait.
I see that the "application for the 2nd 11 weeks of PUEC is due March 13", but if I haven't even been approved for the 1st PUEC yet, will it be voided ・ ・ ・?

• sunset
• mail
• 2021/02/17 (Wed) 17:49
• Report

For the 13 weeks of PEUC starting December 18, you would have to use up your account balance by the end of March 13 ？ Even if you were able to apply, I think the process would be that you would be paid for the period ending April 10.

The only way to wait for approval is to wait patiently, but we recommend that you try the following as a no-go.

●Fax
●Mail
●Contact the Ige State Governor's office
●Contact your area legislator

• nana
• 2021/02/17 (Wed) 22:01
• Report

sunset

Thank you so much for everything. All I can say is thank you.

When you said "Applications for the 2nd PUEC 11 weeks are due by March 13th", I thought that if the people waiting for approval for the 1st PUEC 13 weeks were not approved by March 13th, they would all be invalidated for the 1st PUEC too ・ ・ ・

If the first PUEC 13th week is approved after March 13th, that means I could still get it since I have been waiting for the first approval since the week of December 6th ・ ・ ・ ・

I will give it a try I'll give it a try.
●Fax
●Mail
●Ige State Governor's office
●Contact your legislator

• Gardenia
• mail
• 2021/02/18 (Thu) 16:22
• Report

This is my first time consulting with you ^ - ^

I am waiting to receive my latest 11 weeks of unemployment insurance.
I was told about 3 days ago that I would be able to file, but when I open Claim Inquiry, it says The maximum benefits on your claim have been exhausted. and it only shows the total amount for the 13 weeks I finished receiving last time!

When I open the PUEC details under Task List in the UI,
We are currently processing your monetary determination for your benefits for PEUC 11 (additional 11 weeks). When you receive your monetary determination, you can continue to file your claim certifications.
Does this mean that I will be contacted sequentially that I can file, or should I just wait for the display to change?
I am very sorry for the rudimentary question, but I would appreciate if someone could give me some advice.

Thank you very much ！ ！

• sunset
• mail
• 2021/02/18 (Thu) 19:04
• Report

Gardenia,

This sentence means that you will be able to file weekly once a new balance is added to your account balance.
↓
When you receive your monetary determination, you can continue to file your claim certifications.

First, the new balance is added. Wait and see; the UI office has officially announced that they will be working on this over the next week. If the new balance has not been added in more than a week, please contact the call center.

• sunset
• mail
• 2021/02/18 (Thu) 19:06
• Report

Nana,

"When you said that the second PUEC 11-week application is due by March 13, I thought that if the people waiting for the first PUEC 13-week approval were not approved by March 13, all of them would also lose their first PUEC ・ ・ ・"
↓
Don't worry, the 13-week PEUC extension will be approved after March 13, you just won't be able to apply for the 11-week PEUC extension.

The PEUC 11-week extension will be paid as an extension until the end of April 10, so please try to get your PEUC 13-week extension approved by March 13.

Even if you cannot apply for the 13-week PEUC extension past March 13, I think you will be fine because you have EB20.

• nana
• 2021/02/18 (Thu) 20:42
• Report

sunset

Thank you for your prompt reply. I will try to do what I can now. I will report back here if there are any changes.
Thank you very much.

• sunset
• mail
• 2021/02/19 (Fri) 05:57
• Report

nana,

I read back and noticed the typo.
Here is the correction. My apologies.
↓
Even if you cannot apply for the 11-week PEUC extension past March 13, I think you will be OK because you have EB20.

• Sandy1
• 2021/02/19 (Fri) 09:35
• Report
• Delete

This is Sandy who wrote in #160.

I miraculously got through to UI this morning after about 2 months and asked what the problem was and was told it was Overpayment.
I was told to wait for the Adjudicator to check my Claim and get a Letter, I asked how long I would have to wait and was told "I don't know about that. I asked how long I have to wait and was told "I don't know.
I've been waiting for over 4 months already ・ ・ ・.

It's a good thing for now that I know just what is going on with my Claim.

This was a progress report.

• nana
• 2021/02/19 (Fri) 12:50
• Report

sunset

I didn't notice the typo either ・ ・ ・ Thanks for taking the time ！

• sunset
• mail
• 2021/02/19 (Fri) 18:42
• Report

Sandy,

Today's video interview with UI director Anne mentioned Overpayment in the video, which I will share in the next thread. It looks like they are finally getting serious about it.

My personal guess is that they received considerable guidance from the federal Labor Department, which investigated the Examiner and Adjuster arrangements. I sincerely and strongly hope that those who are having trouble receiving their benefits due to the lengthy PEUC approval process with Overpayment will reach a resolution as soon as possible.

• sunset
• mail
• 2021/02/19 (Fri) 18:49
• Report

For those of you who have Overpayment,
for those of you who have extended your PEUC 11 weeks,

I have shared below a very clear summary of the key points regarding today's video interview with UI Director Anne （.
↓

① New balances were added on Feb 16 for 30,000 applicants （ ＝ MD ） . First round groups that have not yet had new balances added should contact the call sweater; we will be working on MDs for a total of 68,000, including 30,000 applicants.

1st Round:
Those who used up their PEUC 13-week extension account balance before December 26 and chose to extend for PEUC 11 weeks

2nd Round:
On or after December 26 Those who have exhausted their PEUC 13-week extension account balance and have chosen the PEUC 11-week extension

② The "PENDING DECISION AS YOUR CLAIM WAS FILED UNTIMELY" display is a systemic phenomenon. Do not worry, it will disappear spontaneously without any action.

③ Together with our newly hired staff （ Adjuster staff ）, we will be working on the overpayment process. If you have an overpayment, please be sure to pick up the phone from the UI office.
↑
Sunset comment:
Anne said that she is concerned about applicants who have been waiting for 13-week PEUC extensions for the last year due to overpayment. If you have an Overpayment, we recommend that you register all phone numbers of the UI office on your smart phone.

④ Do not submit a second application after the Benefit Year End deadline. However, if the WBA can be calculated on the second application, the second application will be accepted instead of the Benefit Year End extension.
↑
Sunset comment:
In the meantime, we recommend that you never submit a second Application. If you get a systemic "Please submit a second Application" message, I strongly recommend that you contact the call center first to see if they can systematically extend the Benefit Year End deadline. For security reasons, we have no plans to open a visiting UI office window at all. If we do, your unemployment insurance may be delayed.
↑
Sunset comment:
Presumably Anne also wants to prevent everyone's unemployment insurance from being delayed due to infection clusters in the UI office.

• Hola
• 2021/02/19 (Fri) 22:22
• Report

Dear Sunset

I have a question about Overpayment.
What is the situation and cause of overpayment ？
If I am overpayment, where should I look at my UI account to determine if I am overpaying ？?

• sunset
• mail
• 2021/02/19 (Fri) 22:53
• Report

Hola,

Read the second press release from the UI director.
↓
https://labor.hawaii.gov/blog/main/a-peuc-message-for-our-community/

Contact the call center to see if Overpayment You can find out.

• Hola
• 2021/02/19 (Fri) 23:25
• Report

Dear Sunset

So this is what happens when your own reported income differs from that of your employer?
I understand.
Thank you, as always, for your help.

• mana
• 2021/03/11 (Thu) 10:08
• Report

I've heard from other topics that some people have not yet been approved for PUEC1 due to overpay, and I'm one of them ・ ・ ・
I've been stopped since December, when PUEC1 switched over, and I've been calling every week since then. Only recently did I finally find out that "overpay" was
the cause ・ ・ ・. Now I am waiting because they say the only way is to wait.

• cookie
• 2021/03/11 (Thu) 11:01
• Report

I have still not been approved for PEUC 13 weeks since November. After several phone calls, I have learned that the reason is a $2 overpayment. The system says I was transferred that $2.00 more in May, but in fact only $2.00 was transferred after the 26 weeks were paid, for some reason. Maybe it was a system error. Now I am just waiting for a phone call and a letter, but I am hungry for information from anyone who is waiting or has made progress because of the overpayment. If you have any information, I would appreciate you sharing it with us. Please do so. By the way, I have already been waiting for 4 months.

• mana
• 2021/03/11 (Thu) 16:15
• Report

cookie

What an overpay for only $2 ・ ・ ・.
Some of my friends have been waiting to hear from me since October because of overpay.
The person who looked me up at the call center told me that there was nothing they could do here and I would have to wait for a call.
I am starting to wonder ？ if I will really get a call ？ if maybe I won't get it ・ ・ ・ ・.

• cookie
• 2021/03/24 (Wed) 08:44
• Report

I am someone who has been waiting for PEUC since November for the reason of a $2 overpayment. A few days ago I looked at my account history and the ending week that was considered an overpayment had suddenly changed to Processed-Pending, where it had only been Processed until now.
I haven't received a phone call or letter yet, but I thought something had moved on a bit because there was a small change where nothing had changed for the past 4+ months. I'm leaving this as a note to share with those who are waiting on overpayments.

• はなさく
• 2021/03/24 (Wed) 12:25
• Report

cookie
thanks for sharing.
I too have been waiting with OVERPAYMENT since October. I have not received any calls or letters. I am worried that they have forgotten about me. I would like to get some information, so please write me if you are similar to me.

• mana
• 2021/03/24 (Wed) 17:59
• Report

Hanasaku-san, I think there are still lots of people in the same situation.

After seeing cookie's post, I checked my account too, but nothing changed on mine ・ ・ ・ .

I am in overpayment waiting almost 4 months ・ ・ ・ .
A friend in the same situation has been waiting since October and still no change.
I'm not sure if I'll really start getting them ？ I'm not sure ・ ・ ・.

• sunset
• mail
• 2021/03/24 (Wed) 18:48
• Report

For those of you waiting for the overpayment process,

according to Anne in the interview video, the overpayment process that has been occurring since last year is a top priority.

Locals say that people who are waiting for the overpayment process and are approaching the Benefit Year End deadline have contacted the call center and they have been taken care of.

Even call centers have a variety of staff. If they are not responsive, we recommend that you call again and let another staff member know that the Benefit Year End deadline is approaching.

We are praying that as many people as possible will have the stop on their payments lifted.

• sunset
• mail
• 2021/04/02 (Fri) 22:01
• Report

To everyone waiting for the Overpayment process,

RIVER gave us a valuable share in another topic, so I will share it here as well.

Oct 2020
Apply for PEUC

Nov 2020
Found out there is Overpayment

April 1, 2021
UI office called and we are one step ahead

That's all RIVER has to share with you, please hang in there a little longer as the UI office is definitely going to call you back.

river,
Please forgive me for sharing this in this topic, as some people may not be aware of the other topic.

• mana
• 2021/04/03 (Sat) 10:13
• Report

sunset

Thank you for taking the time to share this.
This information gives me hope in a situation where I am about to give up halfway through the process, wondering if I will ever get it.
Thank you for sharing this with us, river.
I have been waiting since early December, so I guess I have two months left if I simply calculate ・ ・ ・.
I will share any changes as well.
I will wait with hope. Thank you.

• cookie
• mail
• 2021/04/07 (Wed) 08:16
• Report

I am a person who has been waiting for PEUC1 since November with $2 overpayment.
As I noted in post #188,
there has been some change in the history of my account,
I am eagerly awaiting the phone calls and letters, but have not heard anything yet.

sunset wrote that
people who are approaching benefit year ends should
let the call center know about it, so
I recently started calling, but have not been able to get through at all.

this weekend i will be past that beneit year ends date.
I know there are people here who are waiting with baited breath for overpayment, but
Is there anyone here who has already passed the benefit year ends date like me ？
I am not sure if I should continue like this. I am very worried.
I would be happy to talk and share with others who have the same overpayment problem.

By the way,
I've been trying to call the UI, but for some reason, when I pronounce
waan （ a is lower case ） rather than wan, it connects at once.
Also,
as someone mentioned,
unemployment benefit is also a one-shot connection.
But
In any case, even if you get through, it's just high volume and "bye-bye".

• はなさく
• 2021/04/07 (Wed) 12:05
• Report

I am also waiting for OVERPAYMENT.
Benefit Year Ends has also expired. I wondered whether I should call them or not, but I heard that if I call them, they would go back to confirming the overpayment with my employer
so I didn't.
Anyway, I decided on my own that the fastest way is to just wait patiently for UI to contact me.
I did so because I have tried many things so far and it has not been a solution.

It would be nice to know what month and day I am processing now.
Every day, all I care about is the phone calls. I answer all the calls that come in, but they are all religious solicitations and timeshare sales.
It is quite stressful. I would like to be released as soon as possible.

• sunset
• mail
• 2021/04/07 (Wed) 20:20
• Report

For those of you waiting for the Overpayment process,

UI Director Anne has been so short on Adjuster staff that she has asked the Hawaii government for additional budget for unemployment insurance services, including personnel costs. So it is possible that the process is taking longer.

Also, since the PEUC was extended in September, it is said that the lack of applicants for adjuster and call center staff is one of the reasons why they are having a hard time staffing up. This will all be resolved when Hawaii reopens in earnest....

The staffing situation may continue for the foreseeable future.

• cookie
• mail
• 2021/04/08 (Thu) 09:08
• Report

Leilani-san, Hanasaku-san, it is encouraging to know that I am not the only one
who is in limbo with overpayment.
Sunset, thank you for everything. I am very grateful.

It would be nice to know
what month and up to what date the overpayment process is currently in progress, as mentioned by Hanasakusan.

At least, if we know when those who are waiting for overpayment
applied for PEUC1,
I think they are processed in the order of early application.

I applied for PEUC1 on November 17.
April 11 is the BENEFIT YEAR END
What I have done so far
I have called, emailed, faxed,
emailed and faxed, also attached the balance of my bank account.
The word PENDING was added to the history for the week that was supposed to be OVERPAYMENT in mid-March.
Nothing has changed since then.

By the way, in my case,
I had no particular problem for 26 weeks and there was no question about the amount transferred.
but
a few days after the UI transfer for 26 weeks, I received a transfer of only $2 for some reason.
This $2 is OVERPAYMENT.

There is no error between the amount paid by the employer and
UI, which is the reason for the overpayment.

The last mysterious $2 transferred was
suddenly added to the May ending week of my account for some reason.
It used to say $2 less.
So
the actual amount transferred and
the amount on my account are off by $2.

When I spoke to the call center person in January, I was informed that overpayment was the reason, but
he actually said that he did not know how this situation came about and that it was strange.

This is my situation.
I will share again if the situation changes in any way.

• mana
• 2021/04/08 (Thu) 17:05
• Report

I am one of those who have been waiting over 4 months due to overpay ・ ・ ・
I am really encouraged that I am not alone. Thank you.

I applied for PUEC1 in early December and since then nothing has changed.
Someone in the same situation as me since December said they finally got a call recently, but due to other overpays
my friend who is waiting is still waiting since October ・ ・ ・ .
I'm starting to think "maybe they are not processing in order of date ？".

• sunset
• mail
• 2021/04/09 (Fri) 22:53
• Report

The person who contacted me directly has reported back to me after the fact and I will share it with you in a timeline style （ He has graciously agreed to post ）.

He said that he hopes it will be an encouragement to those who are waiting for the overpayment process.

This is also a must read for those who are planning to have their employer deposit their pay in the future.


[Timeline]
I realized for the first time that I did not labor report my pay last October because I had not looked at the bank book where my employer had deposited my pay.
↓
Declined to apply for the PEUC program in October as well.
↓
I called, emailed, and faxed the UI office with a bankbook statement with the date the pay was deposited, but no further communication. There was a dedicated Overpayment window ）.
↓
At the end of last November, I get a voicemail from the UI office telling me to apply for PEUC.
↓
I apply for PEUC and file weekly from October 3 to the end of November, but soon after that the PEUC status on the UI system shows "Pending" or "Review" and all the weekly filings after October 3 disappear. Even the details are no longer available.
↓
When I call the UI office to check, I am told that the cause is Overpayment.
↓
The payment is stopped for a long time.
↓
Received an email from Examiner at the end of March this year, then a further letter a few days later （ Never a phone call ） The email and letter are identical.
↓
In response to the request in the email and letter, I reply to the email with "Reason for Overpayment", "Monthly Expense", "I wish to debit Overpayment payment", etc.
↓
The UI office told me that if I have any questions, the Examiner will contact me in a few days, or if there are no problems, the PEUC staff will contact me.
↓
A few days later, I received a letter from the UI office, and the letter stated the "reason for Overpayment" as I answered in my e-mail, and that I would debit the Overpayment payment. The letter also stated that "Overpayment is obligatory.
↓
A few days after receiving the letter, I logged into the UI system and noticed that the minutes from October to December of last year were listed as "Processed". Also, weekly filing was enabled, so I filed it.
↓
Two days later, the amount from October to December last year is credited, and three days after that, the amount from January to April 3rd this year is credited

Note:
I checked the details of the deposit and found that at this time Overpayment has not been deducted, and that it may possibly have been deducted from the account balance.
↑ ↑ ↑
My advice to you regarding this part. Even if it is not deducted at this time, it may be deducted from future payments. If it is deducted from the payment, it will be shown as "Overpayment offset deduction" in the payment details.


That's all for now, but please hang in there a little longer as the UI office will certainly contact you either by phone, email, or letter. Some locals were contacted by phone on a case-by-case basis, while others were contacted by e-mail or letter. We recommend that you also check your spam folder just in case.

Paid work reports are very important, so again, please keep in mind those of you who plan to report paid work in the future.

• cookie
• 2021/04/10 (Sat) 07:58
• Report

Mr. SUNSET.
The information you gave me in #201 was very encouraging.
Thank you very much.

I will remember to check my spam box.
I have registered all of the Hawaii UI office numbers and set them as a unified ringtone so that
I can recognize the phone ringtone just by hearing it
.
I also chose an intense sound like a pinball.
I hope it will ring soon ！.

• cookie
• 2021/04/17 (Sat) 09:28
• Report

I'm happy to share yesterday's Star Advertiser News with you about overpayments.

On Monday, 25 mainland-based contract workers will join 25 internal labor department employees who have been trained in adjudicating Unemployment claimants whose benefits have been held up because of initial overpayments Unemployment claimants whose benefits have been held up because of initial overpayments are "definitely our biggest backlog at this point," Kuntsman said. The 25 adjudicators from contractor Solid State will join the newly trained local adjudicators in making They will work mornings through nights and on weekends from phone numbers with 808 area codes. Perreira-Eustaquio urged unemployment claimants to answer calls from unknown phone numbers, even if they're wary, because it could be from an adjudicator. If there's no initial answer, Perreira-Eustaquio said the adjudicator likely will leave a voicemail saying they will call back in 10 minutes.

"We do not reach out through text message," she said, and will never ask for a full Social Security number or bank information. At the most, Perreira-Eustaquio said, DLIR employees will ask to verify a claimant's last four digits of their Social

Please read the following page for a copy and paste excerpt.
Here is the address of the Star Advertiser.
https://www.staradvertiser.com/2021/04/17/hawaii-news/hawaii-unemployment-rate-is-even-worse-labor-data-reveals/?HSA=a8bed14d8682a612378953bcc1cbb4d143507f5e

• mana
• 2021/04/17 (Sat) 23:20
• Report

cookie


Thank you for sharing ！ This article gives me some hope.
Now I just hope I'm in a good environment to answer the phone when I get a call ・ ・ ・
I always try to pick up the phone these days, but it's always spam.
If I get a call I will share it here too.

• Sandy
• mail
• 2021/04/20 (Tue) 16:01
• Report

Sunset, it has been a while, ladies and gentlemen.

I had been Pending for more than 25 weeks since the week of Oct. 3rd, but as of yesterday, my 13 weeks of PEUC was Processed.
I almost gave up and had hardly logged in to my account, so I couldn't believe my eyes when I saw it changed to "Process".

I called the call center once in February and was told to wait for a call because I had an Overpayment, but I have not received any call or letter about the Overpayment, and there is no indication that the Overpayment amount was deducted.

I received a call on another matter （ confirming Availability ） last weekend, but unfortunately I was unable to answer the phone and the number I was told to call back was one of the representative phones and as expected it was not connected. （ I emailed them to that effect. ）

How it got to Process without a phone call is a mystery, but I'm glad it got to Process for 13 weeks at least in a hurry.
This was an urgent progress report.

• sunset
• mail
• 2021/04/20 (Tue) 20:55
• Report

Sandy, it has been a long time.

I am sure you must have been really bummed out about the overly long Pending wait. The three possibilities are that there was an omission from the employer, that the UI office has now noticed the report from the employer, or that it was not Overpayment after all when we looked into it. If the Employer was not contacted by the Adjuster, the reason could be "I looked into it and it wasn't Overpayment after all".

Since you've been waiting this long, it doesn't add up unless you give us a good reason, I'll share Sandy's share with the Unemployment Insurance Help Team.

• Sandy
• 2021/04/21 (Wed) 11:23
• Report

Suset, thank you for your reply.

I contacted my employer last night, but I was not specifically told that I had heard from Adjuster, so I think it is a strong case that it was not Overpayment.

I wonder if I had to wait 6 months for nothing.
I have never been paid unemployment insurance on Timely since I Lay off last March ・ ・ ・. In a little over a year, I have only been Processed 6 times, in April, May, June, September, November, and April 2021. In other words, each time, Pending continues for many weeks, then Processed for many weeks at once, and so on.

It has been a long, long Pending at some point during the process, such as temporarily returning to work, being laid off again, or moving to PEUC.

Pending since October has been over 6 months and I had already half given up, so I was surprised to be suddenly Processed without a phone call or letter.

• sunset
• mail
• 2021/04/22 (Thu) 00:25
• Report

Sandy,

I think the fact that you have a sole proprietorship may have contributed to the lengthy delay. I have seen many cases of people with sole proprietorships, and in the overwhelming majority of cases, they have a hard time getting a smooth payment.

I am only guessing, but it may be that the UI office takes longer than usual to check the income of a sole proprietorship before granting it.

p.s.
Thanks for sharing in another email. I will share it with the unemployment insurance help team to find out the exact information. If I find out, I will contact Sandy while sharing it in a suitable topic.

• Menu
• 2021/05/04 (Tue) 18:39
• Report

I have been Pending since the week of 10/3, and since I Expired at the end of March, I can't even do my weekly Claims now.
I was back in Japan for 2 weeks for a different matter than this Pending, so I had some communication with the UI staff about it and that issue was resolved.
I asked the staff who helped me at that time to do something about the Pending issue, but
they said "I can't help you, please call the call center", which is out of their jurisdiction ？ and I still don't know why. I still don't know why.
I have no idea about overpayments.
When the reservation system was introduced, I was lucky to get a reservation and thought it would relieve me from the stress of making phone calls, but
for some reason, the reservation was cancelled unilaterally, and even though a date and time was specified that a staff member would contact me instead, I was not contacted on that date and time.
I called the call center. I know I have to keep calling the call center, but there is a limit to how long I can keep calling in my small house with my child taking classes online, and
before that, I can't get through to Menu or One smoothly, which is just painful and makes me lose patience.
Why do you keep going to the same class as you did before? Why did they stop using the dial push system like before and use the voice system which is more stressful ・ ・ I'm getting more and more angry.
I recently found out that there is a place like this, so I took the plunge to vent my feelings, but I'm sorry if the content is a bit too pompous and inappropriate for this place.

• ringo
• 2021/05/04 (Tue) 19:36
• Report

MENU

Someone shared here that you can say unemployment benefit instead of one. In my case, this worked perfectly. I still get cut off at high volume most of the time, but at least I don't have to hear that annoying "sorry I didn't get that" lol good luck!

• Menu
• mail
• 2021/05/04 (Tue) 20:15
• Report

#211 ringo
Thank you very much for your immediate and meaningful advice ！
It was worth it for me to post this in the hope of grasping at straws.
I really wish I had known about this exchange forum of Vivinavi earlier.
I have been going back and reading the past logs until now, and I realized that everyone is going through their own difficulties.
I had been in agony by myself, unable to ask anyone, but now I feel a little lighter.
I had half given up, but now I feel like I will try harder.
I'm going to say "unemployment benefit" tomorrow ！
"sorry I didn't get that" really pisses me off no matter how many times I hear it.
I'm sure that this feeling can only be shared by someone who has been through the same thing.
Thank you so much.

• leilani
• 2021/05/06 (Thu) 09:24
• Report

I have been waiting 7.5 months in Pending with Overpayment since October, and finally all claims have been Processed.
I know many of you are still waiting to hear from us, so please refer to the following.

① Send an email to the state governor
② Have your employer contact the UI employer contact to see "what the problem is"


Other than that, call the Call center, UI office, faxed and emailed, but
in retrospect, the above two seem to have been the most effective.

I did the above ① ② at about the same time, but the day after ② I got a call from a UI staff （ who only collect information about income ） （ around Feb ）
Around the time they contacted me, they also received a contact email ） from my employer asking for more information regarding salary ・ and bonus.

The staff then told me that they were done collecting information, that it was not overpayment and would be processed immediately
but it was left there for 3 months and did not move.

Recently, I called the UI staff number that contacted me in February and miraculously was able to speak with them.
Apparently, when a different staff member from that person checked again, they made a wrong decision and went back to the decision of Overpayment.
In any case, after that decision, my case should have been sent to the adjudicator, but
it was not sent to the adjudicator and was left there.
・ ・ ・ In other words, the file had gone to sleep.

After being assigned to the Adjudicator's office ） I received a call a week later and
the result was "not overpayment" and the process was successfully completed.


If you are still waiting a long time, I feel for you.
I am sure it is unexpected for anyone to have to wait this long, so I thought my case would be helpful.
I hope your employer will cooperate with you.

• Betty Lover
• mail
• 2021/05/12 (Wed) 13:56
• Report
• Delete

I also appliied to Puec in February and was not approved, I kept calling
UI.
With some people, I said Unemployment benefit and got through after the first few times. Before, I said One and it didn't go through.
During that time, for about 2 hours, music played and I was able to talk to the attendant. I was told that in my case, it was due to overpayment, and I was told to email the pay statements from last year from the company. I asked what that had to do with it, they just told me to send them your pay statements anyway. If anyone else is in the same situation as me, please let me know.

• Betty Lover
• 2021/05/12 (Wed) 13:57
• Report
• Delete

Puec not approved.

• sunset
• mail
• 2021/05/12 (Wed) 18:51
• Report

The adjuster at the UI office will probably double-check the pay stubs to see if there are any omissions in the labor reports that the applicant has submitted to date. If you have not been instructed "what month statement is needed," try sending in all copies of your pay stubs from the time you first applied for unemployment insurance until today.

• Betty Lover
• mail
• 2021/05/13 (Thu) 09:12
• Report
• Delete

Sunset, thank you for your reply.
After 3 months of constant calls to UI, I was finally able to talk to the person in charge and was happy to make progress. I hope to be able to solve the problem easily from now on. Thank you all very much.

• Menu
• 2021/05/14 (Fri) 13:14
• Report

211 ringo-sama
I kept calling using the trick you taught me ？ and after a lot of effort
I finally got my Pending since October processed up to the 5/8 ending date ！
. Without your advice, I would still be devastated by "sorry I didn't get that".
I just wanted to write again to say thank you.
Thank you so much.

• ringo
• 2021/05/14 (Fri) 19:44
• Report

MENU

Oh, I am so glad~!
No, I was also saved by the person who shared the information earlier, so I am glad to be able to return the favor a little.
Thank you for the wonderful news too.

• kay1985
• 2021/05/16 (Sun) 09:17
• Report

To all of you waiting for PEUC approval for overpayments

I previously posted this in "Unemployment Insurance 13 week extension program #939".
I had posted to the wrong topic, so I will share it again here.

I was recently informed on the 11th that I will be receiving a letter of approval shortly from the person in charge of my case (808 number ）) regarding my overpayment.

I am working on a partial.

April 2020 → UI starts paying me as usual

Mid-December 2020 → I apply to PEUC confirming that I have received my full UI payment

Mid-March 2021 → Application has not been approved ever since and weekly claim cannot be entered

End of March 2021 → Applied for second INITIAL claim by mistake

April 1, 2021
→ Contacted UI. Reported wrong initial claim application and consulted with them. It was found that overpayment was the cause.
3 months after PEUC application ～ 6 months after PEUC application (or more), people are told to wait for the overpayment to contact them (808 dialing number must be taken)

May 11, 2021
→ Contacted by 808 outgoing number.
Asked several questions about the cause of the overpayment and confirmed that it was not knowingly accepted.
7 ～ Instructed to wait for approval letter after business day on the 10th

Currently → waiting for approval letter with UI still not switched over and no claims

waiting for approval letter As soon as they receive it, they will be able to enter INITIAL CLAIM and the amount that has been stopped will be paid and will be paid smoothly from now on.

It has been about 5 months since the payments stopped.
I was able to manage to make a living because I had a partial job, but I finally started to see a ray of light when I was mentally very depressed.

I am still skeptical until I receive my approval letter, finish all the claims I could not do before, and receive the money safely, but I thought it would be helpful to those who have been waiting for months for approval as I did.

I know you are having a really hard time every day with the coronary vortex, but let's work together.

• sunset
• mail
• 2021/05/16 (Sun) 10:02
• Report

Kay1985,

Thank you for your valuable information and clear timeline. 5 months was really tough. Receiving the approval letter is a big step forward, so you are almost there.

• sunset
• mail
• 2021/05/23 (Sun) 15:47
• Report

For those of you who are on the waiting list due to overpayment and
systematically unable to file weekly,

when the overpayment problem is resolved and you are backdated and able to file weekly, you will be required to report for full-time work after the June 5th deadline. Those of you who are fully unemployed will be required to report your Job Search after the June 5th deadline. Please also read the "PEUC September Extension Program （ PEUC 3rd ）" Topic for more information.

Official Announcement by Governor Ige:
https://governor.hawaii.gov/newsroom/office-of-the-governor-job-search-requirement-to-be-reinstated-for-unemployment-recipients/

Job Search homepage:
https://www.hawaiiunemploymentinfo.com/work-search/

Apply to form:
https://labor.hawaii.gov/ui/files/2012/12/UC-253_Record_of_Job_Contacts.pdf

• Betty Lover
• 2021/06/14 (Mon) 15:37
• Report
• Delete

Hi Sunset and everyone, long time no see.
I am the one who posted here a month ago.
Overpayment caused my PUEC not to be approved and it has already been a month since I sent my last years Pay Statements to the mail. I called the UI call center, but as expected, my One did not get through, and I finally got through to Unemployment. I explained to him that I was calling the wrong section and that I should call line 1, but he didn't understand me when I said "One". I was a little shocked.
I had been unable to get through on One for some time. I guess I have to wait for them to contact me.
I am in a hurry because I have no income since February.

• Andy
• mail
• 2021/06/15 (Tue) 11:42
• Report

Betty Lover

You said that "One" is not understood by voice recognition, but if you play "Listen to pronunciation （ voice ）" at the timing of saying One
on a dictionary site like below, it may be recognized.
I didn't want to say it myself, so I connected it this way.

https://ejje.weblio.jp/content/one

Try calling patiently, changing the time of day, etc.

• Betty Lover
• 2021/06/15 (Tue) 14:27
• Report
• Delete

Andy, thanks for the information.
It just occurred to me that the person in charge told me I was calling the wrong section, but I said "Unemployment" and I didn't specify the wrong section, so I was suspicious that they would say that. I called the call center because I was clutching at straws and was told that I didn't understand. What is the call center for, then?

• Vm
• 2021/06/15 (Tue) 14:35
• Report

223Betty Lover

I experienced the same thing.
I thought I was saying "Unemployment benefit" but it led to a different line.
The person on the other end of the line said, "You are on the employer ？ line, this is the employer line. I know it's hard, but please try again. I then realized that I had been connected to a different line
when the person on the other end of the line told me, "I know it's hard, but try your best.
I was almost connected to a different line about one out of every five times after that, but
I listened carefully to the announcement and realized that I had been connected to the "Unemployment benefit" line. "I didn't get the "Unemployment benefit" line, but a different section （ I didn't hear it well ） I'm going to connect you to the
line" So I thought "Oh, wrong again" and hung up. I made a mistake" and I would hang up. Then I thought, "Oh, I made a mistake again," and hung up.
So, why don't you just pay attention to that hearing and continue to say "Unemployment benefit" and try your best? In my experience, it is definitely easier to connect than "One".
I had to call more than 50 times and wait for 1 hour and 45 minutes even after I got through, but as a result I was able to solve everything.
I hope this helps.

• Betty Lover
• 2021/06/15 (Tue) 15:33
• Report
• Delete

Vm, thanks for the advice.
I was also having a hard time getting through to One. I was also having a hard time communicating with One. With your advice, I managed to get through with Unemployment, and was finally able to talk to the person in charge.
You are right. I'll listen to the audio carefully before I deal with it. Thank you for taking the time to share this information.

• sunset
• mail
• 2021/06/15 (Tue) 17:52
• Report

Did you send your email address to the Language Access contact ？

If not, please be sure to include your name, last 4 digits of your social security number, address, phone number, and email address before sending （. Failure to do so will result in the UI office staff not being able to verify your identity and will result in your email being delayed or not going through ）.

If you also include an explanation of the circumstances, it will be easier for Language Access staff who read the email to forward it to the adjuster in charge of overpayment.

The Oahu Claims Office e-mail address also receives a large number of e-mails from locals on a daily basis, so there is a high probability that the UI office staff will not catch them. There have been cases in the past where they have been caught, but they are very few and far between.

It would be a good idea to reconfirm with the call center just to make sure it has been received safely by the UI office. If they tell you that they have not received it, we recommend that you switch to mail with a receipt signature.

Overpayment says that it takes a considerable amount of time for an adjuster with many cases to process them, so the overwhelming majority of cases are waiting six months or more. Please try a little harder.

• Betty Lover
• 2021/06/16 (Wed) 08:39
• Report
• Delete

Sunset, thank you for sharing this information.
Your posts here have helped me tremendously. I see that I am not the only one and everyone is having their own struggles. My friends around me are getting unemployment insurance without any problems, so I am depressed and wonder why I am the only one.
Sunset, thank you for all your sound advice.

• kay1985
• 2021/06/17 (Thu) 17:36
• Report

To those of you waiting for PEUC approval due to overpayments

I shared this with you in #220.
We have made progress since then and will share.

May 20, 2021 →
Letter detailing overpayment
（ with specific numbers of how much difference ） and the name of the Examiner who contacted me previously will be sent and then you will be able to enter your Initial

May 22 → Initial claim changed from Filed to Pending, no progress since then

June 2 →
The oldest claim that had been stopped was added to the

June 10 →
I told the Examiner who took care of my claim that there was no progress from Pending and asked him to wait for another person to contact me.

June 14 →
No contact and no change in Pending status.
I talk to the Examiner again, but the Examiner tells me to contact the UI office myself since they can no longer contact me

June 15 →
I keep calling the UI office from about noon, and after an hour, I get a call from the UI office. I get a call from the UI office about noon, and after an hour I get through (they say "unemployment benefit" not "one")
I tell them that I have made no progress since the Pending and they tell me to wait as it is still being processed.

June 16 →
Same staff contacted me as the day before, changed from Pending to Processed

Six months after the overpayment occurred, I finally made progress.

The Examiner who was in charge this time was a young lady, and although she was very helpful, I realized that at the end of the day, you can't just wait and see, you have to move forward on your own.

The amount of overpayment was deducted from the initial claim, so there was no need to send a check or pay by credit card. I hope this helps everyone in the same situation as me.

• Betty Lover
• 2021/06/18 (Fri) 07:32
• Report
• Delete

Kay1985, thanks for the information.

You are right. I have to take action myself, not just wait and see.
Yesterday, I sent an email again based on Sunset's advice.
If no progress is made, I will call again.

• Betty Lover
• 2021/07/28 (Wed) 15:04
• Report
• Delete

Hi everyone, it's been a while.
I have made some progress since then.
I got an email from UI asking about Overpayment, I filled out this section and sent it back to them in the mail. I then sent the Overpayment overage by Check via postal mail.
My question is, I have not received my Puec since February, if my Puec is approved, will it be from past February or from the date it was approved ？
I have been waiting for 6 months now, I am in give up mode.
I am sorry. I can only vent my feelings here.

• cookie
• 2021/08/17 (Tue) 10:02
• Report

I am still waiting on https://labor.hawaii.gov/ui/ui-adjudication/

overpayment. I made an appointment this morning after reading yesterday's news that appointments with an examiner are now available. It was easy to choose the date and time. This is just a notification.

• kay1985
• 2021/08/17 (Tue) 10:58
• Report

Dear Betty Lover/those waiting for PEUC approval on Overpayment

This is Kay who shared in #220,#229.

I see that you have made progress from UI regarding Overpayment.
Did you contact them by phone after they contacted you by email ？

I also contacted them by email several times and received no response.
It takes a while to get through, but I think a phone call is the fastest and most reliable way.
However, it seems to be possible to make an appointment with an examiner these days, so you might want to try that.

In my case, PEUC stopped paying me in December （ for half a year ）.

Pending continues despite all overpayment processing and payments cleared
→
Contact UI and discuss
→
Instructed to wait as they will call back
→
Processed immediately after call back

See #229 for date details

After approval, the money was paid all at once from the stopped week in December.

As advised by Sunset, you should check again after PEUC approval as the Tax withholding will be reset (it was reset for me).

I heard from UI staff that it takes about 6 months to be paid by Overpayment.
I think Betty Lover will be approved in a few more days.

You may get an 808 outgoing phone call, as I did.
I think you should always pick up the phone.

（ It may not matter, but I made sure to say thank you to the UI staff who helped me ）

I understand that you are under a lot of stress, such as not getting a call. If you need any other information, please let me know.

• sunset
• mail
• 2021/08/17 (Tue) 18:58
• Report

Betty Lover,

If you have paid the excess as notified by the UI office as per kay1985's reassuring advice, you will soon be in Overpayment Resolution. Checking your bank account daily to see when the check you sent will be debited may help you determine the timing. If the check is debited and you are still unable to resolve the issue for more than two weeks, you may want to schedule a consultation appointment in the manner that cookie has provided you with information.

If the overpayment resolution is reached, you will be paid everything from February onwards when the payment was stopped until the week you applied for File a Claim Certification.

If you have been unable to apply for File a Claim Certification due to Overpayment, you will be able to enter your File a Claim Certification application after the Overpayment is resolved.

Just in case.
If you have been completely laid off, Job Search will be required for File a Claim Certification applications after the June 5 deadline. If you have been temporarily laid off from a full time job or are working shorter hours, a Job Search is not required.

• Betty Lover
• mail
• 2021/08/18 (Wed) 15:12
• Report
• Delete

Thank you for writing to the other three. I almost gave up when I didn't see any posts from anyone for a while after I wrote mine. I really think that everyone's situation is different and there may be no right and proper answer.
Since then, things have progressed again. I received a paper from UI debiting the excess check I sent them, and I also received an email with a claim form for unemployment insurance that has been stopped since February, which I filled out and sent back. And yesterday I received a letter from UI with the amount of my unemployment insurance benefits for the next year starting Aug. 1.
But the claim form was not completed from February, so I tried to fill it out again, but it said the form was already filled out. Maybe the UI automatically filed it for me.
And as the letter said, the start date for unemployment insurance was 8/1, so I filed from that date.
I actually thought it was restarting from the date it stopped since February, so I sent an email to the last person who sent me the form, but I haven't heard back yet, but...
I have a question. If anyone can help me understand, please let me know.
The Puec payment period is ？ on the UI website it says 11 weeks ＋ 13 weeks, was the payment period extended later ？ I heard it was originally supposed to end in September.
In case you are wondering, I am on furlough.

• はなさく
• 2021/08/19 (Thu) 11:51
• Report

cookie
thanks for the information.
I made an appointment as soon as my check was drawn and no progress was made after 2 weeks.
I received an email and it said it was a tentative reservation. It sounded like it could be cancelled in the future. Also, the location is only Oahu and I don't know where to go. Will we know where to go once the reservation is confirmed? I am already waiting 10 months, so I am worried about a lot of things.
Please everyone, any information would be appreciated.
Thank you very much.

• cookie
• 2021/08/19 (Thu) 16:17
• Report

Hanasaku-san
Yesterday it was in the news that in person appointments from September have been postponed due to the corona infestation,
but apart from that,
for people with cases like ours,
within 30 minutes of making an appointment,
an Examiner will call you. I'm sure they will take you in the direction of a solution.
I'm not sure what will happen these days,
so I'm going to wait and be ready for it first.

• sunset
• mail
• 2021/08/19 (Thu) 18:43
• Report

Betty Lover,

I haven't read your letter so I can't answer exactly, but I'm just guessing.

Did the overpayment occur while you were receiving the PEUC program and not while you were receiving the original UI ？

If so, the total amount that was deposited at once as "August 1 → until next year" and the total amount that was deposited "until February → when you first applied for File a Claim Certification after the overpayment was resolved. ？ If they match, it means that the UI office deposited the blanks from February. I think.

If there is an omission in the deposit or it doesn't add up, I would suggest that you make an appointment for a consultation as soon as the coronary infection numbers are down and reopened and get an explanation from the staff.

The PEUC program will not be extended and will end next month on September 4.

• はなさく
• 2021/08/20 (Fri) 13:05
• Report

cookie
thanks for the new information.
I have emailed and called the Exminaer in charge and nothing.
I will be ready and waiting as you said.
I hope we both get this resolved soon.

• Betty Lover
• mail
• 2021/08/21 (Sat) 11:34
• Report
• Delete

Sunset, thank you for your prompt post.
Overpayment occurred during UI payment.

Yesterday I received another paper from UI with the amount of Peuc payment, 13 weeks. The date was from February when I applied for it. However, my account has not been credited yet. This amount included $300 for the posted amount.
Peuc Peuc2's payment period is calculated to be 13 weeks each, for a total of 26 weeks.
These 26 weeks are correct from Feb to 7/31
when my Peuc is stopped.
The letter from UI the other day was for the amount
paid from 8/1 through the end of next year's year, not including the $300 for the accrual.
I am surprised to see the letter because I have not applied for UI from 8/1 yet.

My guess is that I will get a
letter from UI soon for 13 weeks of Peuc 2.

Thank you Sunset for always sharing information.
Thank you for sharing information with us.
And I hope each of you can solve the problem soon. I will share more information if the situation changes.

• cookie
• 2021/09/03 (Fri) 21:58
• Report

Hanasaku-san
Reporting the results of an appointment at UI.
I received a reminder email about 24 hours before I made the appointment.
Then I received a phone call at the time I made the appointment and
they were able to process the overpayment.
The next thing I know, PEUC is around the corner and now that PEUC is ending
PEUC is finally starting. It has been a long 10 months.

• はなさく
• 2021/09/05 (Sun) 10:51
• Report

cookie
thanks for your report.
I received an email canceling my reservation, and UI called me the other day.
I got all the pending Claims. Now they are Pending.
I haven't received the deposit yet, but I am relieved.
It was really long time.

• cookie
• 2021/10/11 (Mon) 22:50
• Report

I am still muddling through the first 13 weeks of PEUC.
After the 26 weeks of UI that started last March or April,
was there FPUC ＄ 300 assistance for the 13 weeks of PEUC from early fall to the end of the year ？
FPUC only started with the 11 weeks of PEUC from January
PEUC 13 weeks was your WBA only was provided ？
It was all so long ago and I don't remember much, so it would be helpful to know.